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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4012 results found

  1. Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)

    Steps to reproduce:

    1. Have CenturyLink fiber as your ISP
    2. Have a NETGEAR AC1750 router
    3. Launch the Magic Arena app
    4. The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
    5. The app will fail to do so, and will report a "Connection Lost" error

    Expected Results:
    Ability to connect to Arena via Home WiFi

    Workaround:
    Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. sudden game freeze/crashy

    every once in a while the game will freeze and either eventually force close or i close

    40 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Decklist is Glitched white

    There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?

    34 votes

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  4. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    15 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time

    When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".

    In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.

    My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…

    23 votes

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  6. Vito and exquisite blood automatic win

    If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.

    This needs to be fixed now

    11 votes

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  7. Daily Quests Timer

    My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.

    27 votes

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  8. Golden Pack error

    I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory

    I have tried to reestart the game and oppened it in different devices but it wont work

    18 votes

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    4 comments  ·  Store  ·  Admin →
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  9. Not allowing instant speed

    During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Ban Paradox Engine

    Please ban Paradox Engine, Historic Brawl is literally unplayable these days. The combos are endless

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug: Basic Waste

    Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    31 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. No mythic card reward mastery pass

    I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?

    20 votes

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  14. timer issue

    Timer Issue when not in control.
    I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.

    Device: PC
    Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
    Expected results: Timer only goes down during players ability for action
    No current work around…

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Support for Infinite Combo Win

    Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.

    17 votes

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  16. Game is BROKEN

    Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Unable to play Instants on my opponents turn

    I'm unable to cast instants or flashed spells during my opponents turns.

    26 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Keep alchemy cards the **** in alchemy

    the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. instant not castable

    one white, one other mana open, it's an instant, but couldn't cast it

    See Log.

    35 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  20. Mono red cheaters

    Game is definitely rigged. Mono red players are definitely sucking off developers for perks.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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