MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
322 results found
-
Oko winter avatar needlessly sexualized
The winter avatar with Oko is needlessly sexualized, focusing on his naked abdomen and chest.
It should wear winter clothes, same as the other avatar from this bundle, Vivien, who gratefully got a parka.1 vote -
Unable to challenge with a companion
I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least
2 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Appa companion purchase failed
In the arena mobile store, using and iPhone, I purchased the Appa companion for 3000 gold pieces. The gold pieces were taken from my account. But when I when to use Appa as one of my companions it showed locked.
I went back to the store but it showed I already purchased it and could not purchase again.
2 votes -
Can no longer switch back to the Karn avatar
Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks
3 votes -
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
6 votes -
BUG - Unable to change deck companion
Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.
2 votes -
Cant get the free black sleeve on my old account
This honestly feels really unfair. I already contacted support and they wouldnt help me
New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.
The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players…
1 vote -
companion
Using windows 10 and companions aren't available and I cant reclassify deck from pioneer to standard. i already tried to repair files and it didn't work...
3 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
3 votes -
companion covering cards
Some of the companions can cover attacking cards if the game state is wide enough. This causes enough confusing to cause miss plays.
-
Give us the steps to reproduce the bugHave a wide game state with the horse companion and have everyone attack. From the defender side card on the side will be hidden.
-
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
-
Enter the actual results you’re experiencingCard attacking being hidden
-
Enter the expected results of the featureCards attacking be displayed so they can be blocked
Add any relevant screenshots/videos-
…If you found
1 vote -
-
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
2 votes -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
14 votes -
Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
MTGA Deck Details, Companions -> Select Companion, this screen doesn't have my companions to choose and change. It used to.
The screen to change your companion is blank it just has the currently set Companion but non of the options to change it are there and blindly clicking does nothing. I have another deck with the brown bat and its the same story. So Black Bat decks I can't change and Brown bat decks I can't change.
1 vote -
Faerie Companion
Since Lorwyn is a very Faerie inspired set could we please have the faerie companions back for a limited time in the store? Even better if you could take an existing one and re-skin it to be a more insect-like Lorwyn Faerie.
1 vote -
Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Avatar selection appears after season reward details
I'm using steam to run MTGA on PC.
Steps to reproduce the bug :
1. Go to profile
2. Open the avatar selection
3. Come back to profile using the arrow
4. Click on the season reward details
5. Come back to the profile using the arrow
Expected result :
We are brought back to the profile page.
Experienced result :
We are brought back to the avartar selection page.1 vote
- Don't see your idea?