MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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1 vote
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Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
Avatar issues
Toph profile avatar does not show up in game.
1 vote -
brushwagg companion textures missing
the textures for the brushwagg companion appear missing, repairing files doesn't fix this issue.
began during one of the December updates (2025)
game version: pc, windows 10
5 votes -
Azula Avatar Resolution
Azula's avatar resolution is super low. I feel cheated out of my gems for this. Please fix.
3 votes -
Companion Sideboard Count
When using a companion in the sideboard, I thought my deck was okay for BO3 when my sideboard said it had 15 cards in the deck builder. It turns out I could not use my sideboard the entire event because I actually had 16 cards. The deck builder should include the companion in the sideboard count. Otherwise, a warning along with big red text should be generated.
2 votes -
Avatar packs
I updated and logged in to get my three packs of avatar and it was foundation packs instead of
2 votes -
KAALIA AVATAR!
please, i have checked every day for i think 2 years for this avatar.
1 vote -
Toph avatar changing to Viven in match
Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.
11 votes -
trying to change companion crashes game
Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.
13 votes -
Vivien Foundations Avatar Broken
The Vivien Foundations Avatar does not display properly in the Achievements screen, the profile screen, or the Avatar selection screen.
3 votes -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
1 vote -
Avatar Destiny
When the card Avatar Destiny was attached to an animated land (enchanting a creature-land), the land was subsequently put into the graveyard. Under normal rules, the triggered ability of Avatar Destiny should have resolved—allowing me to mill cards, return a card from my graveyard to hand, and return Avatar Destiny itself to my hand.
However, due to the earthbend ability triggering as the land died, the land was returned directly to the battlefield. This appears to have interfered with the game's ability resolution, causing Avatar Destiny’s triggered ability to fail to resolve entirely.
3 votes -
Random
Use a random shuffler. Share your algorithm. What ever you are proclaiming to use to shuffle these deck is not shuffling them and that is BLATANT. It is obviously not a failure of design, it is designed to fail. Stop stealing from people.
4 votes -
D&D Beyond Sleeve Offer
I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.
1 vote -
Helga Avatar Bug
When using Helga as avatar her Staff is not visible within a match. Compare left side with the full art.
1 vote -
Oko winter avatar needlessly sexualized
The winter avatar with Oko is needlessly sexualized, focusing on his naked abdomen and chest.
It should wear winter clothes, same as the other avatar from this bundle, Vivien, who gratefully got a parka.1 vote -
Avatar Jump-In packs clearly not correct
I started an Avatar jump in and selected firebending and powerful as my packs. It came out with only 13 non-land cards. Clearly one or both of these packs did not populate the correct cards.
10 votes -
fleem avatar description
The new fleem avatar is missing a description for me. This may be a bug. Vivien for comparison
1 vote -
2D Cat Companion
During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.
1 vote
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