MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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Draft Loss after canceling queue
So, I had an emergency where I had to leave and, as I was queueing, I managed to click Cancel before I got paired up in a game. But on my screen, the game actually managed to pair me with someone, although I wasn't transported to a game because I clicked just in time. Now that I'm playing it again, I noticed I got a loss because of it, and I figured it was because of that one match pairing I had to cancel in a hurry. Rather me losing 6 - 3 or winning 7 - 1 or 7…
8 votes -
Spell Queller Memory Deluge interaction bug
If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.
2 votes -
only mulligan available
At the beginning of a ranked match i was not given the option to keep the hand - only mulligan was available. Afte a while i clickled on mulligan and received a new hand but again only another mulligan option was available. i could not start the ranked game.
1 vote -
Doppelgang with Omniscience
If you have Omniscience out, it does not allow you to cast Doppelgang. Despite having the mana to do so. It only allows you to play it for free, which does not allow you to pay mana to copy the spell.
This is broken. I should not be punished by the game for having enough mana to cast Omniscience.
There needs to be an option for Doppelgang to allow you to spend the mana if you have Omniscience out.
2 votes -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Defeat on loading screen
Context: playing on PC, no steam, epic store, etc. (just the MTGA client)
Steps:
1. Click on Play button in bottom right corner
2. Select "Find Match" on right hand panel
3. Select "Ranked" option
4. Select "Standard Ranked"
5. Click on "Play button"Expected results:
Opponent is found and the game startsActual results:
Defeat screen was displayed over the loading screen and single pip was lost (see attachment)3 votes -
Fetch Quest bugged
Fetch Quest(the adventure part of Bramble Familiar) when cast from airbend(Not sure about otherwise) does not display the cards milled. The game waited for me to select the card I wanted, but no cards popped up and when I clicked the graveyard it didn't display any cards milled. The only way to stop the screen was wait to time out. At that point it would pick a card at random and play it like I chose it despite not being able to see any cards milled from my perspective. I know behind the scenes it milled the cards because when…
1 vote -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Only 7 sideboard cards show in Best of 3
When I'm playing Best-of-3, I only have the option to sideboard with the first 7 cards.
The deck is listed as a Traditional Pioneer deck instead of BO1, so TBH I don't even know why y'all have the 7-card sideboard option enabled in the first place. This is incredibly inconvenient for ranked matches and actively hinders testing.
1 vote -
New idea maybe?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…
1 vote -
Timer running out on advancing board state
Please fix the timer during the Aang, Swift Savior and Appa, Fierce Guardian combo. My opponent played a spell that forced me to sac half my creatures, lose half my life and discard half my cards. I initiated my combo in response to build up enough tokens to be able to survive the swing and then finish the game on my turn. My timer ran out in the middle of my combo while I was advancing my board state to do this and it automatically sacrificed random creatures for me which caused me to lose the match. The rules state…
1 vote -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote -
Draw
An intentional draw button should be an option in ranked matches. Just finished a game with mill while playing temur reclamation and it should have been a draw my 4 nexus of fates where recycling into my library and my opponent was not getting another turn because I could cast nexus on my end step. Would have been nice to offer a draw so neither lost rank instead of playing the same sequence until one of us got too bored to sit through it.
2 votes -
Nerf and buff on Arena
The buffs and nerfs on MTG Arena make absolutely no sense. It’s unclear why, when a card is nerfed for a specific format, that change automatically applies to all the others. If a card is too strong in Standard, you didn't fix the problem by banning it in Pioneer, where it is not an issue at all, or is even barely playable.
It's as if you decided to ban cards in Modern just because they were too powerful in Standard — imagine Fable of the Mirror-Breaker or Sheoldred, the Apocalypse getting banned in Modern just because they dominated Standard a…2 votes -
Allow us to search for card art... illustrator for deck boxes
Please allow us to search for alternate card artworks, artists for the Deck Box. What happens is we can only search for card styles based on what's in the current deck...
We should have another option when clicking on a deckbox to display all card art... and also have an illustrator / artist search function. Right now what I do is I create a deck just to list cards with good art styles... but i want to be able to do this without haveing to create a deck.
thanks!
2 votes -
aerith
When my Aerith Gainsborogh died to Rabid Bite I did not receive the option to give the counters to another creature.
1 vote -
Winding Way bug
When I cast Winding Way and it brings up an option screen, it also displays my opponent's cards for no reason.
1 vote -
Pre-order Mastery Pass
You took away the option to purchase the mastery pass via pre-order. Your reasoning was that it didn’t “feel good” or whatever that was… Well, I can’t imagine I’m the only one, but that was about all I was willing to pay for digital cards. I buy plenty of paper magic, but unless that option is returned, you won’t be getting any more money for your digital product from me. Took away a nice budget friendly option, and replaced it with a $50 nothing sandwich. This feels like being greedy and keeping a hand with one land because you…
1 vote -
Finding Cards That Are On MTGA?
Apart from searching specific cards, you cannot easily find new cards that have been released. Say like Set:SPG is a bit of a secret when special guest cards are released to MTGA.
So when you add cards via:
https://magic.wizards.com/en/news/mtg-arena/announcing-the-arena-powered-cubeand say "The initial list of cards on the bonus sheet are:" and "More cards will be revealed throughout the week. Check out Luis Scott-Vargas's and Paul Cheon's YouTube channels on October 22 for more updates!" This implies that there will be MORE cards than just the listed cards.
I cannot name one specific set or look up an anthology to…
1 vote
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