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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9766 results found

  1. Gameplay bug

    I was playing a game against another person and for some reason that I have not for the life of me been able to find out the cause, I kept losing 6 points during my turn. He had no cards out on the board, in his graveyard, in his hand, or exiled that could do such a thing. There was nothing attached to any of my cards that could do that either. Can someone please explain how this is even possible. I’ve had stuff like this happen quite a few times in the past and it’s pretty **** annoying. I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Text invisible in settings

    Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
    After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
    When restarted, the text is visible again, and then stops being visible after using the app for a while.
    The language chooser's items seem unaffected, but only when it's openez.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Starts in 12:34:56 のイベント表示

    2024/5/14 3:00am

    表示がおかしい。
    Starts in 12:34:56
    の表示が解除されたら参加終了まで20:58などと示された。

    およそ半日の間に始まる
    という意味なのか。

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Why is there no Kar'niss :(

    Please make a Kar'niss the Drider card for a future Baldur's Gate set, he is very important to me and I love him so much, he deserves a card he is a a very special boi who does his best, there is a place for them <3

    1 vote

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  5. Request Refund for incomplete draft due to Disconnet Bug

    I was booted off a draft mid way while picking cards and when I try to re-connect I get permanent Waiting for Server bug. It happened about 15min ago and I still can't reconnect.

    Below screenshot of the waiting for server bug, you can see my internet connection is working

    1 vote

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  6. cavern of souls does not work against 3 steps ahead counter

    while playing standard game i played a cavern of souls for angels, when i played a angel spell opponent was able to counter it with 3 steps ahead.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Event expiration date highlighting

    On April 21 I joined an OTJ Sealed BO1 event and decided to not play it immediately because I wanted first to try the OTJ limited in some Quick Draft event.
    As I always do when I start an event but I do not play it immediately I everyday checked the MTGA event showcase, in the homepage dashboard of the game, to see if the 48 hours countdown of the Sealed event showed up but it did not, neither did in the macrocategory of events "OTJ Limited events" where it usually appear. Beacause of that I was not in hurry…

    1 vote

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  8. Can’t use my deck to battle my friend

    I’m trying to play with my friend in a match of 60cards but it says I can’t . Is it because of my iPhone and his android? Like the two have difficulty play with each other.

    5 votes

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  9. Infinite mana loop with Kami of Whispered Hopes, Agatha's Soul Cauldron, & Sleep Cursed Faerie

    Kami of Whispered Hopes, Agatha's Soul Cauldron, & Sleep Cursed Faerie.
    Ban these cards and DESIGN BETTER CARDS THAT DON'T CREATE INFINITE LOOPS.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Is it okay to use a card whose design has been plagiarized?

    Wizards of the Coast, a thief company, does not collect cards with plagiarized illustrations.

    1 vote

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  11. android

    Cant select monster without displaying all attached/exiled cards to the creature

    please see video, it took the whole time swiping that is also kinda glitched just to reach the monster

    1 vote

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  12. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Can't pay on mac

    I can't get to the paying interface on Mac os. If I get to the point where I'm supposed to pay it just hangs and I can't spend my money on the store.

    7 votes

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    4 comments  ·  Store  ·  Admin →
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  14. sideboard

    Sideboard glitches and does not appear correctly

    38 votes

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  15. Enchantment destroyed, but not visually (Get Lost + By Elspeth's Command)

    I have encountered a bug!
    I used Get Lost on an opponent's By Elspeth's Command. When I did so, I experienced a slight hitch in the graphics. Two map tokens appeared on my opponent's battlefield (as expected), and their enchantment did not go away. However, the opponent did not use their enchantment at the start of their combat phases, so I do think it registered as destroyed on their end. Not sure if this is a problem with these two particular spells interacting or a rare problem with enchantment destruction in general. (See screenshot)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Incorrect game loss with infinite loops

    1. Stèps to reproduce the bug: Perform any series of actions which can be performed in a loop, and which progress the game state in some way.
      Attempt to demonstrate the loop and how it will result in a game-winning outcome.
      Forced to manually iterate and suffer a game loss when timer runs out.
      Section 729 of the comprehensive rules not properly implemented in Arena.

    2. This bug exists on all platforms

    3. Forced game loss, timer runs out while trying to iterate game-winning actions.

    4. Expected outcome: Some sort of method for shortcutting actions which can be infinitely looped

    5. Examples abound.

    6. The best…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Unhinged lands

    Please put the Unhinged Lands back in the arena store! I missed out on the forest so long ago and completing my set has bugged me ever since! PS. Thanks for taking mine (and probably many others) suggestion of nerfing Fragmented Reality

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Friendly Brawl

    we cannot select the deck in a Friendly Brawl duel because it says about a network issues and we have good internet connection.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Duplicate protection

    Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.

    Please help

    6 votes

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  20. Installing

    When I downloaded the app on my iPhone 8 it had no problems but when I attempted to open the app it told me I did not have enough disk space to install and play, this is simply not true as I have over 25 gb of free space but it refuses to work

    11 votes

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