MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9699 results found
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Calubi Tutorial Stalls
Nearing the end of the game against Calubi, I chose not to attack because my creature would be blocked and Calubi would kill me at the next turn. Once it switched to Calubi's turn, the game stalls. Calubi does nothing and the game is stuck there.
I am using a PC and MTGA version 2023.25.0.4534.997312.
5 votes -
leyline of the void
When Leyline of the void is in play my opponents Creatures being destroyed shouldn't trigger zulaport cutthroat or meathook massacre. When there is a replacement effect in place and a creature goes in to exile instead of going to the graveyard, there shouldn't be no "die-triggers". Please fix this
5 votes -
Problem with deck creation
Unable to save new deck. "Network Error. Deck Creation failed. Please try again later.:
10 votes -
Eternal wanderer bug
Eternal wanderer bug.
In the game, in the phyrexia tournament, my opponent dropped an eternalw anderer....that dumb white Planeswalker. It used it's first ability to exile my big 6/5 creature. Yet, the card clearly states that the creature is to return to the battlefield under it's owners control at the end of the players next end step..
My creature never came back. It was just gone forever. It cost me the match and I DEMAND something be done about it. It's unbelievable how this games been out for so long and these bugs exist that bad that it's costing players…7 votes -
Animation slow-down
Animations for everything, and I mean EVERYTHING slow down to a crawl. Cards being played out of hand, tap animations, even the defeat/winning explosion animations at the end of the match.
Platform: PC
Steps to replicate: Unkown. It appears to happen randomly.6 votes -
crash changing pet
whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it
7 votes -
マッチ後のアンケートについて
マッチ後に時々出てくる
「マッチは楽しめましたか？」ですが。(ニコニコと泣いてる顔文字)
これは何のためにあるのですか？。
不満があれば次回マッチなどで補正してくれるのでしょうか？。
(不満回答後のマッチについては有利な手札やこちらに都合のいいドローや相手は不利なドロー等の補正。もしくは有利で相性の良いマッチング)
マッチの時に、えげつない補正してくる事が度々あるので、補正してても不思議ではないです。8 votes -
Crashing/freezing
Game keeps frrezing/crashing during ranked matches on mobile. Using a Samsung Galaxy s20 Ultra game froze 3 times causing a game loss in platinum rank. Very disheartening.
27 votes -
cards that prevent activated abilities do not prevent activated abilities
Cards that are supposed to prevent activated abilities no longer prevent activated abilities. This has been an issue for at least 5 months.
7 votes -
613 votes
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timer
WHY DOES MY TIMER RUN DOWN AFTER I PLAY TEMPORARY LOCKDOWN!?!?!
NOT ABLE TO CAST / TAKE AN ACTION. LOST A GAME AT DIAMOND RANK. PLEASE FIX THIS!
8 votes -
Exploit of timer to avoid reactions
Opponent attacked Ng with creatures seemed aware of this bug, I had reacted with instant to last attack by untapping and defending, next time my opponent allowed the timer to expire which denied me the ability to play an instant to untap and block - I presume because games checked state and saw there were no viable defenders despite me being able to exile and return my tapped creature in order to block
5 votes -
Full art land display incorrectly
Full art phyrexian lands are displayed incorrectly when played on the battlefield.
5 votes -
ragavan
Ragavan is playable in Bo1 Historic Brawl. Thought I saw a ban notice?
5 votes -
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?
9 votes -
Recieved 40 Gems instead of Mythic from Throne of Eldraine Pack
I have purchased four Mythic Packs from Throne of Eldraine. Upon opening the fourth pack, I got a message saying I have collected all the Mythics from this pack. Instead of receiving a Mythic card or wildcard, I got 40 gems. I only have three Mythics in my possession from Throne of Eldraine, as shown in the screenshot below. I know there are over 20 Mythics in this pack, so I'm very confused to why I received gems instead of one of them. I also uploaded a screenshot of the 40 gems and a screenshot of the uncollected Mythics in…
5 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
23 votes -
Import Deck Strings With Unknown Cards
I'd love to import deck lists that have cards not available on Arena, and have the import succeed with all the cards that are available, or at least have a list of unknown card titles found. I like to try out decks I find online, but as it stands I have to import - >get error on card name -> remove from list -> import -> get another error -> rinse, repeat.
I would love for Arena to import all known cards, then give me a (copyable) list of errors so I can find alternatives on arena. Thanks!
6 votes -
weekly win 250 exp not credititing to account after MoM update
The weekly wins are not crediting after the MoM update today. Each win for 205 exp. Not getting the exp
5 votes -
Quests not completing
My daily quests counted up until they reached just before the final number (24/15, 14/15, etc.), but would not actually finish, just hang at that final edge.
5 votes
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