MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5891 results found
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BUG: Cant change a Brawl deck to a Standard Brawl deck
I've made a duplicate copy of a brawl deck, and want to modify it to a standard brawl format. However, when I go to edit the deck details, the dropdown for deck type shows up under the card statistics, and is therefore unselectable.
On Windows 11
16 votes -
Game keeps getting stuck
The client is getting stuck during gameplay. For example I'll load up a match and the game board shows up but then it doesn't advance it just stays there. Then the timer will appear like I'm the one slowing the game down but when it runs out nothing happens. I've also had it where I'm in the middle of a game, one of us puts a card on the stack, and then the game just gets stuck. It's not freezing per se because all of the game elements are still moving it just won't progress past that point. When I…
18 votes -
Game not working 28.12.25
Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.
14 votes -
Momir - Serra's Emissary
In the mid week momir event I rolled a Serra's Emissary. Didn't get the option to pick a card type and as such timed out without being able to do anything, losing the game...
21 votes -
Tinybones, Bauble Burglar needing specific mana
cards exiled with Tinybones, Bauble Burglar can be cast with mana of any type, but ingame it now needs specific mana
30 votes -
Sokka's haiku bugged
Sokka's Haiku is not available to cast in Omniscience midweek event. Its an instant but cannot counter spells, or cast at all for that matter.
17 votes -
MTG Arena on Desktop not loading opponents
Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.
- Steps to reproduce: attempt to play a standard casual match, best of 1
- This is on a PC
- Match takes forever to find opponent and then fails to load the deck
- Should pop up hand for game to play or mulligan
- I've attached the log file…
16 votes -
Unable to start match
Last 6 or 7 attempts to join a ranked Standard best of 1 failed. It usually just stayed on “waiting for opponent”, but once entered the match and let me choose to keep my hand. It then began my timer without starting my turn. I clicked an emote and it left the match. Another time I saw the match screen with no mulligan choice or anything else happening. Repairing game files did not work.
iOS17 votes -
Redirect Lightning Bug
Redirect Lightning is not giving me the option to select the new target. I just played a game and after I cast it, it went straight into the graveyard without any effect. The end result was that I lost this game.
15 votes -
Can't Rejoin Draft - Quick Draft Magic: the Gathering Foundations
Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"
I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.
All other game modes, including Premier Draft, work fine.…
23 votes -
Final fantasy error timeout
I always enjoy your company's games.
I just finished drafting for Final Fantasy and tried to play, but it was already unavailable.
Previously, there was a countdown and a grace period from drafting until the game ended. Why is this happening now?
I request a response.After finishing the draft, I was already unable to build my deck while in the process of doing so.
It should have been within 15 minutes of the draft.30 votes -
Bug: Avatar Midweek Magic
I entered the Midweek Magic event for the week of 11/18 and after selecting the two decks, my deck construction was only 13 spells; the rest was 27 lands. It appears all lands and no spells were added from my second deck selection.
14 votes -
Fleem
Completed a traditional draft of OM1 but didn’t receive the Fleem reward.
32 votes -
Stuck on "Entering Match" after the latest update
After the latest update i can not enter any match: its stuck on "Entering Match" screen after “Waiting for opponent”. Before the update everything worked perfect, so it's definitely is related to it. “Entering Match” screen lasts seconds or even minutes and then it returnes back to the main menu. Everything else (shop, etc.) works fine. Log file is attached.
Video can be found here: https://mtgarena-support.wizards.com/hc/en-us/requests/4535002
Changing to a public DNS / restarting game client and PC didnt help47 votes -
Got the wrong packs as reward!!!
Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.
13 votes -
avatar jump in
Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...
18 votes -
17 votes
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Empty battlefield upon connecting to opponent (after a span of long connect times resulting in cancels, client restart)
I attempted to connect to an opponent as follows: start search>2+ minute wait>cancel>restart search>1+ minute wait>cancel>restart search>near immediate "waiting for opponent">game connects>VS banner>blank battlefield. On the blank battlefield where I'd expected to see a mulligan screen, I cannot concede and must alt+F4. Upon restart, this happened again. Mousing over the opponent's deck showed all counted deck/card statistics at "999."
17 votes -
Mistrise Village Incorrect Functionality
Mistrise Village can make spells uncounterable at any point they are on the stack. When playing against Jeskai Control in Standard, my opponent cast Shiko, Paragon of the Way. I responded with a counterspell. They then activated mistrise village, which incorrectly made the Shiko uncounterable. It should only work if you activate before casting a spell. After further testing, when activated it made all spells of the controller uncounterable. This was tested on both Mac and PC.
54 votes -
Unhinged island
You cannot purchase unhinged island in daily deal today, all other 4 basics are showing but no island
9 votes
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