MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9861 results found
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Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
19 votes -
Scuteswarm interaction
Opponent had a scuteswarm on board along with Ashaya . created 144 scute tokens and swung, i played an overloaded cyclonic rift. The tokens got bounced but all other permanents remained on board.
1 vote -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Everflowing Well//Myriad Pools optical copying glitch
Everflowing Well (Myriad Pools, to be precise) copying a room card makes a glitched copy of the room card like in the attatched image.
4 votes -
No chance to respond to Bitter Triumph cast by Founding the Third Path with a Shardmage's Rescue
My opponent had two Found the Third Path cards out, and used one to copy a Bitter Triumph from the graveyard to kill my Emberheart Challenger. I had an open white mana, and shardmage's Rescue, which has Flash. I'm not seeing any reason I couldn't cast it - I think it's a bug.
2 votes -
Product Suggestion
I got a product suggestion.
Stop all the stupid ******* endless loops.
It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
Fix your ******* algorithms.
Oh,and shuffle your **** once and awhile…
7 votes -
Game stuck
As seen in photo....game is stuck at this screen.
Even after uninstall and reinstall. As soon as i log in.5 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
Nerf/Ban Alchemy cards
Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…
9 votes -
Product Suggestion
This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.
7 votes -
When open a pack it says "You've collected all mythic rare cards in this set" and give me gems, it's not true
I bought a bloomburrow pack
It said me "Congratulations! You've collected all mythic rare cards in this set" and give me gems
That is not true, there's some mythic cards in that set that I don't have4 votes -
Bandit's Talent
When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards
6 votes -
Aven interrupter not working properly
Aven interrupter last ability is not working as it should, it reads that spells your opponents cast from graveyard or from exile cost two more to cast.
I used it to exile and plot an opponents sanguine evangelist and insted of costing 2 more to cast, it only costed him 2 to cast.
also fix the shuffler, no algorithm
5 votes -
Pauper and Artisan formats
Hello.
Would it be possible to have more pauper and artisan formats?
Like with each new set rolling in, a pauper or artisan event would be available for that set (or for couple latest sets).Not to mention I would really appreciate seeing those for all time, even as non-ranked plays.
It's just fun to play those:)6 votes -
can't sideboard after reconnecting
I can't sideboard every time I reconnect after a disconnection
2 votes -
Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
5 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
12 votes -
Thrashing brontodon not receving option to respond with ability
Thrashing Brontodon not receiving option to respond to an opponents instant via brontodons pay 1 sac to destroy artifact ability during combat. I had more than enough mana and opponent had targets for ability. Brontodon blocks, opponent cast shock for 2 I should have been able to respond by paying 1, saving Brontodon anr destroying opponents artifact on the field.
2 votes -
Games dropping for no apparent reason
5 times today games have dropped for no reason with no option to rejoin the game. Once was literally while the opponents concession animation was playing leading to me missing out on a win. This is particularly frustrating during events like drafts which have to be paid for. For reference I'm playing on android (SAMSUNG Z FOLD 5)
2 votes -
Game closes while playing ashiok
Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.
7 votes
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