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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9561 results found

  1. Loading initial scene

    Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 4 lands in starting hand = nearly always a mana flood

    I noticed that for a long time, but now I did an analysis. With a 40 card draft deck when I have 4 lands in my starting hand that is nearly an auto-loss, because the next cards I draw are usually flooded with lands. From my last 30 matches with a 4-land starting hand the first 5 cards I drew were 5 lands once, 4 lands 18 times, 3 lands 7 times, 2 lands 3 times and 1 land once. I usually play 16 or 17 lands. Wizards, as I doubt that you will accept at any time that your…

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Game stopped on opponent's turn, timer not working, softlock forever

    Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.

    log is attached.

    34 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  4. Illegal Cards Being Played In Standard 2022

    Users are using cards inside the standard 2022 game mode that are not standard 2022. I've had players use murder as well as other cards such as the Ilysian Caryatid. Please fix, as it gives other players an unfair advantage in the mode, as these cards are not legal.

    10 votes

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  5. Give Sparky Decks

    I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.

    However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck…

    23 votes

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  6. historic anthology always purchasable

    Most of the time i can't build a fun deck because i don't have some of the historic anthology.
    Why don't you make it always purchasable on the store?

    I know i can buy gems to buy pack and earn wildcards, but it's too much expensive in $$$. (example, i don't have the first 3 anthology, that means 108 rare and 24 MR) That's about 756 packs to buy the complete set (if my math is correct :D). (if you don't find any WC in the packs but that's impossible.)

    That means about 700$ in gems.

    Can you please add…

    17 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Bug ... "Jump In" event won't allow me to pick packs, or click the "confirm" button..also took my 1000 gold

    Same as everyone else...Jump In event is taking 1000 Gold entry, but won't allow me to go further than picking one pack of cards. I can't pick the 2nd pack and I can't click confirm. I need either my 1000 gold back, or cards equivalent in value. Cause I know the event will be over before this gets resolved.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  8. MTG Arena crashing on Mac

    First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.

    128 votes

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    92 comments  ·  Events  ·  Admin →
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  9. Only getting one point in BO3 if opponent quits during sideboarding

    Whenever a player quits during Sideboard in BO3, the winner only gets one point when before it was two. This needs to be addressed as it can get very abusive. Easiest way to reproduce bug is to play a BO3 ranked match and quit right away and concede during side boarding, checking the rank afterwords as it should only go up or down by 1 point

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Graphics options

    There should be graphic options to disable "unnecessary" visual effects, like the battlefield ones, and the visual effects for trample creatures and such, a way to disable all animated effects that aren't important for playing the game could really help performance in old PCs/phones this could bring a better experience for players even to players that have good machines would appreciate not waiting soo much for opponent turn to end, and can bring even more players. I think that some players would indeed opt to disable animations (even the ones that doesn't experience lag) for a more "fluid" gaming. Some…

    11 votes

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  11. Please fix your matchmaking

    Your matchmaker is constantly making me play a mirror match. Nine games out of ten will have at least one card in common with my deck. This makes for stale matches, especially when playing a control deck. Please make the match maker random!

    6 votes

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  12. Ban exquisite blood

    Why hasen't this card been banned? This card in combination with a card that has 'whenever you gain life opponent loses that much life' creates an infinite loop that stops when your life total is zero. Infinite loops shouldn't be part of this game that is just lame.

    38 votes

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  13. 9 votes

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    1 comment  ·  Store  ·  Admin →
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  14. App is crashing a lot since last update

    Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.

    11 votes

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  15. MUST BANNED CARDS in HISTORIC BRAWL in 2021 9/26

    ・Tome of the Infinite(It destroy Histric brawl's game barance)
    ・Field of the Dead(This card can include every deck and too powerful)
    ・Curse of Silence(It makes ****** to summon Commander with easily)
    ・Paradox Engine(It makes to be easier that diabolical long&slow play combo.And it was ALREADY BANNED in Commander by some of notorious combo. )

    8 votes

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  16. Fight

    The title of the Japanese explanation of fighting is displayed as "待旦" instead of "格闘".

    5 votes

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  17. Skipped past second main phase in draft

    In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. When i completed my daily wins i received no card rewards, upon completing mastery level i also received no mythic reward upon completion

    When i completed my daily wins i received no card rewards, upon completing mastery level i also received no mythic reward upon completion

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Historic Brawl Matchmaking

    I love playing Historic Brawl and the matchmaking idea is a good one. However there should be more taken into consideration than just the Commander. In using a "stronger" commander but just doing a mid level value build I get matched up against highly tuned decks that give once sided matches. Please take more into consideration (like average CMC and specific card types like sweepers) so matches can be more back and forth and both players can enjoy the match.

    9 votes

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  20. プレミアムドラフト中に突然の敗北

    日本時間2021年10/11(日)20:20頃。プレミアムドラフト4勝2敗で迎えた7戦目、10ターン程経ったところで突然の爆発と敗北表示が出ました。勿論投了ボタンは押してませんし、コンバット中ではなく、自ターンに返ってきた直後の出来事なのでライフルーズによる敗北もありません。
    対戦相手に勝利条件カードがあったわけでもありませんし、私の場や手札に敗北条件カードがあったわけでもありません。
    優勢な場だっただけに悔しいです。獲得できたはずのジェムと、参加のためのジェム返還は勿論、バグ報告に費やされた手間や時間に対する補償を要求します。

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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