MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
322 results found
-
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their…
2 votes -
Game freezing/ screen locking again
I'm back again, I'm not usually one to complain about too many things, but this bug has literally cost me money at this point. I'm playing on Android, but I've seen it affecting both. It seems totally random, today it happened after I attacked an opponent, and I'm well aware anything is possible, but it sure seemed like I was on my way to winning that match. This has happened every day since the latest update, costing me wins in premier draft events. I don't know why I expected today to be any better.
6 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Miguel2 votes -
Bug during draft cant see cards
Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
See a photo i took from my iphone while this happen attached.Thanks for the understanding and lmk if any more info is needed
1 vote -
Hei Bai Spirits blocking and being blocked
The Hei Bai spirits specifically say the can't block or be blocked by none spirit creatures yet they were able to block my Toski bearer of secrets, the spirit tokens are also the tokens from kamigawa neon dynasty and not avatar eternal.
1 vote -
No card playable with Wish in a Lurrus deck
I am playing
Wishin aLurrusBO1 deck, Lurrus companion allows for permanents with CMC > 3 in the sideboard.
I have 6 more cards in my sideboard withLurrus, so it should be possible to play any card from the sideboard withWish.
If I have any permanent with CMC > 3 in the sideboard I cannot play any card, I castWish, sideboard cards are shown without the scroll bar at the bottom, battlefield does not get dark and I cannot select any card to play.
No issues if all cards in the sideboard…1 vote -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
2 votes -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
Companions texture Missing
PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
Brushwagg3 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Mario2 votes -
Companions Missing
All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.
Playing on PC, Aleister#30634
1 vote -
Power rangers collab suggestion
Just a suggestion but I think it would be crazy cool if we seen a power rangers set drop, I feel like it has crazy potential in the world of magic and been thinking about it ever since I seen the avatar set drop
1 vote -
stalling
12/28/25 The arena servers is stalling 3-4 games now , loads fine up to the mull stage , seems like the opt is stalling , but they don't get the option to choose ,.,I've loaded the game three times , still the same. WHATS going ON ? anyone know ??
15 votes -
Rewards for reaching new ranks!
This game should give a pack of cards or a sleeve skin or something when you reach a new rank for the first time in a new season. I havn't been playing very long, does rank have seasons even? Anyway I just hit diamond for the first time ever and the only reward i got was the lobby screen.... this game seems very stingy with incentivising its players.
Hope this helps!
1 vote -
Lurus Bug in 60 card challenge with friends.
There is a bug that you cannot use a deck with Lurrus as the companion in 60 card deck versus when challenging a friend. the game will not load. Have reproduced it with Boros auras in historic and Boros energy in historic.
1 vote -
Non Stylized Card Art Bug
Version: 2026.55.10.11072.1228610
Affected Platforms: Desktop and MobileDuring the last few updates (Avatar Set and now Lorwyn) stylized card art (motion) is not showing correctly for tokens or for the main art on the cards (Beastie changes back to the default style as well)
This is just an example of what I captured
1 vote -
golden
BUG with golden packs
I had 5 or 6 golden packs to open and was waiting till the season ends to open them, but today they all vanished from my inventory (packs page)
only my 76 avatar packs are still in the screen.
Can you guys check what happpen? - Account ID: Tecnomage#410301 vote -
Give option to remove feedback intersticial.
I get tired of skipping the request for feedback. I’ll bet other people keep hitting that too. If iI’m right, please use that information as it was intended please and offer folks a way to toggle the feedback request feature.
2 votes -
Game not working 28.12.25
Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.
14 votes -
Not letting me allocate blocking damage
I play on mobile, and i was viewing a card in more detail while attacking. I was still in this menu when the opponent declared multiple blockers for a single creature, and the game didnt allow me to choose which creature would take what amount of damage. I was playing avatar premier draft, if that helps.
1 vote
- Don't see your idea?