MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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Missing titles, companions, emotes, avatars, and achievements
For the past 3 weeks I have been missing all of my titles, companions, emotes, avatars, and achievements. I've tried reinstalling the game multiple times; using the stand alone client and the steam; and verified installation integrity multiple times. Not sure what to do.
6 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
13 votes -
Bring back some final fantasy avatar bundles
We need those avatars.
1 vote -
BRING BACK FINAL FANTASY AVATARS
THE DECEMBER 5TH DROP IS COMING SOON! I NEED THAT SEPHIROTH AVATAR GIVE US ONE LAST GO!
I MISSED OUT MAN DON'T FOMO ME!2 votes -
Random Defeat in the middle of a Traditional Draft
I was playing an EOE Traditional Draft, match 1. It was game 3, and I had attacked with a Comet Crawler, unbuffed from the sac buff. It had the Requiem Monolith active ability on the creature and a Dark Endurance buff active. The opponent triple blocked with 1/1s. After damage was dealt, a big ol DEFEAT appeared on my screen and it kicked me out to the menu.
I tried thinking of a way this could have potentially decked myself but I just don't see it.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
…Enter
2 votes -
Companions Missing
All my companions are missing when I try to make a new deck.
151 votes -
Provide players with an option to manually shuffle
Provide players with an option to manually shuffle their decks.
34 votes -
Cant change my Companions for decks? / New Deck!
Cant change my Companion for decks? / New Deck! its stuck on an old chosen Default. Been like this for awhile.
2 votes -
Cards clipping in hand
Cards in hand are clipping on my avatar after recent update.
This is on Android
12 votes -
Avatar Jump In - obsessed with swamps
Twice I have joined into Jump Start (using tokens) and twice I have received unnecessary swamps
2 votes -
Avatar Jump In cards not added to colecction
Cards obtained in Jump In are not appearing in my collection. I’ve played more than 11 times and obtained several mythic cards and don't have any of them.
4 votes -
Deck Companions Missing From Newly Created Decks
Since the launch of Lrwyn Ecliped, companions are missing from the Deck Builder.
1. - From the Arena main page, select DECKS then the deck you want a companion to appear when playing.
- Navigate to DECK DETAILS/COMPANIONS
- No companions are available to be selected, even ones bought in the store (SCREENSHOT 1)Windows 11
All companions earned or purchased are missing.
Repairing the game files as suggested does not fix the bug.
NOTE: decks that were created before the launch of ECL that were assigned a companion will still display the last companion deisgnated, but no other companions…
1 vote -
Cant do any actions on arena omnisciense draft avatar
While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats
4 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Didn't receive Fleem rewards
I didn't receive the Fleem avatar and the other rewards, despite me having fulfilled the requirements (i.e. mastery packs, packs, etc.)
12 votes -
Cosmetic Items not being reflected during gameplay - Bug
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and…
2 votes -
I am using PC for MTG. My companions do not generate as choices when I am trying to choose one for a deck I'm building
I am using PC for Arena. When trying to choose a companion for my decks, my companions are not generating for my choices anymore.
3 votes -
You cannot craft or buy Commander cards that are visibly in the game [ post Avatar set ]
So, with the new Avatar set finally coming to MTGA, there are new Commander cards also.
In a attempt to craft them and power my Brawl deck, I got notified that it's impossible to craft said cards with Wildcards. Thought they were Pay 2 Win in a way that you have to buy them in the Shop in order to add them to any deck, checked the Store, and there was nothing there related to said cards.
So there are cards that exists in the game, you can't craft and you can't buy, and there's no in-game clue for how…
1 vote -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
26 votes -
Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes
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