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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9296 results found

  1. Lavaspur Boots "Pinned" to Creature after being removed from field

    Multiple times throughout my OTJ draft, my Lavaspur boots became "pinned" to the creature it was equipped to and would not separate itself. At one point I tried to bounce the boots and my opponent's creature with This Town Ain't Big Enough; the creature left the field and the boots changed to how it would look in my hand, but stayed ON the creature without the ability to move or cast it (pic: LsB1). The second instance, the creature left the battlefield, and the boots went with it (pic LsB2).

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  2. Invisible cards during premier draft WOE

    I couldn't see the cards during a WOE premier draft, the problem happened during the first booster.
    After 3 min the client stopped working, I closed it in order to restart and be able to draft the 2nd booster, but the server connection was not possible.
    Arena picked the cards for me during the draft.

    Could you refund the draft entry ?
    Thank a lot

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  3. automated artificer

    I can't pay the activate cost of "Interplaner Beacon" by the mana from "automated artificer" .
    By the way, "Automated Artificer" may have other bugs. I think this colorless mana can only use for artifact or artifact's activate ability.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Sparky doesnt work

    Sparky is not working properly. It stops playing after a while and do nothing for eternity and sometimes even conceads

    7 votes

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  5. Sparky upgrade

    I wish sparky could use other decks. They could be decks I've made or the free standard arena decks that everyone has.

    Also I wish I could minimize arena to read messages for a quick second without sparky dropping the game.

    7 votes

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  6. Didn't receive ICR at daily wins

    Hi,
    I didn't receive my ICR for a daily win yesterday (07/30, I think it was at win 7/15 ) on mobile and it happened again today (07/31) at win 9/15 on PC. I received the 25 xp but not the ICR in both cases.
    Attached is the log for today.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Gameplay with a buy and win system that benefits players who purchase a mastery pass.

    For a long time now, I've been denouncing the Magic Arena gameplay that has been benefiting players who purchase a mastery pass within the game. When I reported the algorithm that altered the cards, my account was deleted without the possibility of recovery. So I created a new account where I play and with videos I can collect evidence that the game is really a buy-and-win system.

    Today I was playing and I downloaded an indestructible card, an enchantment/creature that I use in my deck to generate markers. The problem occurs in the following move from my opponent who managed…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. STILL can’t select proper card style art

    You actually got my hopes up with the most recent patch notes(2024.36.10)!!!! But no, still not fixed. Any cards with multiple versions of the card - Duress, Thalia, Lightning Strike, etc etc etc (I have this problem with like 50 different cards because it’s just not coded correctly)

    I can’t set the default style to the one in the top right corner of the attached picture. As soon as I do, it defaults to the stupid Multiverse Legends version. Duress for example, I try and use the Parallax M19 version, but it will usually change to Phyrexia All Will be…

    1 vote

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  9. Windows Client freezes if you switch away

    Windows Client freezes permanently when I switch to another task - taking a screenshot after a game end, switching to a social media window to paste it, and when I go back to Arena, it is unresponsive, regardless of how long I wait.

    I've seen similar during a match, but in those cases, it unfreezes after 5-15 seconds.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Daily exp time counter is

    daily exp time counter is over 90 hours

    Win 11
    client version: 2024.36.10.5697.1065467
    updated: 04.24.2024

    1 vote

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  11. OTJ Crime bonus sheet cards have low image quality

    The border treatments for OTJ Crime bonus sheets have extremely low image quality. They look low resolution and blurred compared to the rest of the card image.

    1 vote

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  12. black screen with the cursor after last update

    black screen with the cursor after upload of the game. this happened after the last small update. I use OSX on a macbook pro

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Leyline of the Void replicates in sideboard.

    1. Start with a fairly stock Rakdos Vampires Explorer deck (see screenshot for list). Switch any two card -: one from the top-seven and the other from the bottom-eight portions of the sideboard - and the 4 Leylines at the bottom of the list will replicate. The total cards in sideboard will still say "15," but it will show those 15 PLUS FOUR MORE Leylines (8 total).

    Switch any two cards between top and bottom portions again, and the list will now show over 100 copies of Leyline of the Void (about 114; I may have lost count).

    Switch a third…

    1 vote

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  14. Palantir randomly not triggering at end of turn

    I have noticed lately that the palantir will randomly not trigger at the end of a turn. There were no board effects that would have prevented it but it just skipped it at the end of my turn twice on two separate occasions in my latest game.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Sparky

    I have an idea related to the MTG Arena's AI CMP, Sparky.
    I would love to see Sparky utilize different colored decks besides the ones they already use, specifically multicolored decks to shape up gameplay.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Palantir of Orthanc

    Palantir of Orthanc is currently bugged with Narset, Parter of Veils. The ability describes that the player may let them draw a card, which would be prevented through Narset's ability to not draw more than one card per turn. Arena preempts this by not giving the player the choice, it will automatically force the choice of mill and lose life.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Server

    È da più di un'ora che non mi si collega il gioco ai server. Forse c'è qualche problema ai vostri server.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Ratadrabik + Mondrak overflow

    In standard there is currently a combo between Ratadrabik of Urborg and Mondrak, Glory Dominus which causes an overload and eventually game loss. When the legend rule triggers on Mondrak entering while a Ratadrabik is in play, you receive double tokens of Mondrak, and this scales exponentially with a variety of effects. The bug occurs presumably due to overload whenever greater than roughly 10 mondrak tokens are in play, which occurs fairly regularly with Drivnod carnage dominus, and Ratadrabik triggers go on the stack. Even before hitting the creature cap of 2048 creatures, the game will freeze, and then cause…

    21 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  19. Opponent is not kicked if the timer expires, it just passes the turn.

    During the game the opponent just dropped out and did not appear. The timer expired ten or more times, but the opponent was not kicked out of the game, just the round continued.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. countering alternate casted spells

    if you counter an alternate casted spell i.e. the adventure part of the spell or a copied spell or use an alternately casted counter spell i.e. mirror-shell crab. the candle chandler sound effect gets stuck in an infinite playback loop.

    1 vote

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