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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9273 results found

  1. Calix guided by fate not properly triggering

    Bug
    I attacked opponent with Calix Guided by Fate and was not blocked. This triggered Calix's ability "Whenever Calix or an enchanted creature you control deals combat damage to a player, you may create a token that’s a copy of a nonlegendary enchantment you control. Do this only once each turn." After I acknowledged that I would like to use this ability I wasn't told to select a nonlegendary enchantment to make a token copy of. I had two Ossifications on two different lands. When I selected the double arrow icon to show the cards (ossification and opponent's permanents) underneath…

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Ban suggestion

    Paradox engine encourages wasting of time and is so tedious it was banned in actual commander.

    Please just ban it.

    No one wants to watch someone twiddle themselves for like 8 minutes.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Incorrect rules interaction siphon insight

    An opponent cast siphon insight on me and took a Kaito Shizuki planeswalker from my deck and cast it, I cast Otawara, Soaring City for its channel ability to return Kaito Shizuki to it's owner's hand, it returned it to my opponent's hand. This is an incorrect rules interaction
    "Rule: 108.3 The owner of a card in the game is the player who started the game with it in their deck. If a card is brought into the game from outside the game rather than starting in a player's deck, its owner is the player who brought it into the…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Brisela bug stops you from casting X spells

    If your opponent has Brisela, Voice of Nightmares out, you're unable to cast spells with X in their cost if their printed mana value is 3 or less. Stopped me from even trying to cast both Purphoros's Intervention and Shivan Devastator.

    8 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Flam of Anor can't choose Error

    Check the attach video, 3:24 when I played "Dreadhorde Arcanist" and cast "Reckless Charge" plus the power to 4 and gain haste, when I attack to trigger the ability and choose Flam of Anor.

    At this moment i got an issues ,

    I can't choose 5 damage!

    Oppenent has two creature and has not any Protection or Hexproof, but I can't choose 5 damage!!

    How is that happened?

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Servers are acting weird.

    Lost two ranked matches because the servers caused me to time out multiple times. Game won't even load now. Tested my connection and everything is working perfectly fine on my end so there is something wrong with the game's servers.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. tutorial is broken

    tutorial stage is broken. Cards stuck all over the screen so I cant even read them or see what creatures are on the board

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Displeasure with Standard Format after recent bannings and changes

    I would like to take this opportunity to express my dissatisfaction with the recent changes implemented in the Standard Format.

    Firstly, your decision to postpone rotation for 1 year was premature. If you are going to change the rules on how the format operates, you should design sets that will work in that environment and not change the rules on a whim. The next two standard sets that will release this year (Wilds of Eldraine and Caverns of Ixalan) were designed with the previous environment in mind. It would be better to wait until sets are designed for a 3…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    204 votes

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  10. Sparky concedes

    I think the other ideas on here regarding adjusting certain parameters while battling sparky have incredible potential. Maybe an options menu under bot match where we could set match parameters and save different match parameters (similar to how we save decks). You could include options such as level for AI, card/color restrictions, concede allowed/not allowed, use locked cards, play against yourself... etc ... etc... This would allow players to fine tune their decks and playing styles as well as be able to make informed decisions on what to spend wild cards on to better suit their deck.

    It would also…

    5 votes

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  11. Piece it together/spellchain scatter

    Piece it together has issues with many cards. One not mentioned by others is spellchain scatter. It really does not work well. Please fix!!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Waiting for the sever... MTG Arena is UNPLAYABLE

    Mac M1 chip in Canada. The game freezes and says "Waiting for the server" anytime I click on anything. Then the application stops responding and I need to force quit.

    DO NOT REFER ME TO THE "Technical Troubleshooting section" AGAIN! THIS HAS BEEN A RECURRING ISSUE FOR DAYS AND THE GAME REMAINS UNPLAYABLE!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time

    When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".

    In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.

    My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…

    17 votes

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  14. Not Receiving Mastery Experience since the last update

    Not Receiving Mastery Experience from Daily or Weekly quest.
    I have 9 wins on both but have only received 275XP and that was from another quest not from these.

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Sméagol the helpful guide and Boromir creating an infinite card drain loop.

    When Sméagol the helpful guide and Boromir plus one other spirit from the new lord of the rings set all work in combination they infinitely draw from the opponents deck and cause the opponent to lose the game.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. More players/multiplayer

    Add the 2v2 mode or 1v1v1v1 like it was in Duels of the planeswalkers. In 2013 or 2014. It was fun and I would like to play with my friend vs other two players.
    Please listen to community give them what they want its not that hard......

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Broken Logs in 2021.8.0.3855

    Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.

    The most painful endpoints we currently miss are:

    *PlayerInventory.GetPlayerInventory
    *PlayerInventory.GetPlayerCardsV3
    *PlayerInventory.CrackBoostersV3
    *Inventory.Updated
    *Draft related endpoints

    We understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.

    To summarize, we need following data from log:
    * Player's collection
    * Player's actions in Draft
    * Player's inventory updates
    * Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).

    734 votes

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    69 comments  ·  Gameplay  ·  Admin →
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  18. draft loss

    was in cue to start a match and canceled to go do something. was fine stayed on for 2 minutes and then cue again only to cancel again because i had to leave was 2-0 in the draft. Came back on around 6pm to find i have a loss........

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. My timer ran out during my opponents stack

    I lost due to my opponent flooding the stack with the scurry oak/heliod combo and My timer ran out due to their stack. it passed through my turn and would not let me interact with any of my cards in hand or on field

    6 votes

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  20. 15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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