MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9273 results found
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Unable to purchase Gems on MTG Arena
I am unable to purcahase Gems on my MTG Arena account. Whenever I go to purchase them, the screen goes to 'Waiting for server', then either freezes or eventually after about 7 or 8 minutes goes to 'unable to access Server or something Similar.
I can play games and Draft fine, but cannot buy Gems with which to play.
Please advise as to what to do; i have contacted Customer Support and they Directed me here.
6 votes -
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らない
スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らないようです。
また、スターターデッキの一つ「ファイレクシアの軍団」で勝利していないにもかかわらず、なぜか一つだけ獲得できている状態になっているため、入手の処理がおかしいように見受けられます。
5 votes -
Can't buy gems or change payment method
I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.
9 votes -
MtG Arena Error Stone Brain
Stone Brain Timed me out in two Ranked games that I otherwise would have won.
33 votes -
The Stone Brain is Glitched and Causes Match Timeout for Loss
The new card from Brother's War, The Stone Brain, causes a glitch when it is activated.
The screen to input the card name you want to search for, for the card's effect, does not populate.
However, that effect never resolves, seemingly due to the screen to input a card name never populating, so you time out of the match.I have tried it with multiple decks, and closing and restarting MtGA to see if the glitch fixes itself while the effect is on the stack, but nothing changes, still time out without possibility to do anything.
With how often The…
34 votes -
Daily Quest XP issues
I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).
14 votes -
Reckless Crew bug with Magda, Brazen Outlaw
I cast Reckless Crew with Magda, Brazen Outlaw and equipment on the battlefield. The card creates the tokens but doesn't allow me to equip the equipment onto the tokens. This has happened multiple times but only when Magda is on the battlefield. Would like this resolved as the deck really doesn't work if the Reckless Crew doesn't equip.
5 votes -
Not gaining xp
I've been playing standard battles and after a win, the game shows me my coins and xp but my x0 totals do not actually increase.
25 votes -
BUG [PC] No mastery pass rewards at level [infinity]
[PC] Reached Lvl 71 (70) of the mastery pass and since than, i didnt got any reward by leveling up the pass over and over. The mastery pass costs real money. That shouldnt happen. Please solve the problem or at least indemnify the affected players.
8 votes -
xp weekly blocked
the xp of my weekly wins has been blocked since the 7th... I'm missing more than 1500 px. please credit my account.
18 votes -
Product Suggestion
As a player who has been left out of pre-releases because I couldn't purchase any sort of packs at the time, being treated by other players as friends has made memories and additions to my collection. My suggestion is that we as players be allowed to trade/gift in a reasonable manner with each other.
Samus157#591345 votes -
Japanese decklist cannot be imported when the language setting is Japanese
Steps to reproduce:
- Set the language to Japanese.
- Export the deck.
- Import the clipboard decklist.
- An error is displayed.
Platform: Windows 10 Home 22H2
13 votes -
Game Freezes
Playing on M2 MacBook Pro TouchBar. Game Freezes every 5 games. Pretty sick and tired of it. Fix it.
6 votes -
autopick deck building
autopick during the selection cards on draft
6 votes -
Emrakul
On mobile I cannot cast spells from my opponent’s hand while controlling their turn with Emrakul. I can look at their hand but the UI doesn’t even reorient the screen for use. In short, it is completely unusable.
5 votes -
No Brothers War Quickdraft 7/11
Where is the Brothers War Quickdraft that is supposed to start on 7/11. It is no in game.
6 votes -
Infinite Turn Timer Bug Abuse
In an unranked, historic brawl match I'm facing an opponent abusing some bug (or some other weakness in the game code) to allow their turn timer to last indefinitely.
As I'm not the person on the other side of the "digital table" I cannot provide assistance as to the recreation of this bug.
Attached are four logs taken minutes apart from one another that show that the game has been stale for some time (and also that some connection seems to have closed right around the start of the bug. Hopefully it will be relevant information)
6 votes -
Ban scute swarm
Ban scute swarm. Players are creating endless landfall triggers, causing the game app to crash or take way too long to resolve. Not a fun match for anyone. Not user friendly in a casual environment.
7 votes -
Enduring Bondwarden
I had two Enduring Bondwardens. One had 2 +1/+1 counters and the other had none. I blocked a 3/2 creature with the 2/3 warden and after it died I assigned its counters to the 0/1 warden. However when it resolved it had 4 +1/+1 counters instead of 2. It think it picked up another random counter later in the game. It was early in the game, I don't think I had any other cards out except maybe Invasion of Gobakahn unflipped.
Android
Extra counters when transferring from one warden to another.
Only counters the first warden had should be transferred…
7 votes -
Golden Pack error
I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory
I have tried to reestart the game and oppened it in different devices but it wont work
13 votes
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