MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9269 results found
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プレミアムドラフト 勝利したのにも敗北扱い
プレミアムドラフトで勝利し、勝利表示がでたにも関わらず
ランクが下がり敗北数のカウントが増えた
早急に対応して敗北数を減らしてほしい
日本時間 4:10ごろ7 votes -
Problem connecting to server
I am unable to complete logging in. From the log in screen I go to the splash art, then it tries to connect to the server, as would be the last step before seeing the main page with tabs to events and others. It used to not go anywhere, but now it throws up a problem with "loading collection". I was able to log in a few times through desperation, as I wanted to complete my decathon event before the time ran out for it. Once was when I was logged in straight after reinstalling the game, two more times…
17 votes -
The Stone Brain glitch
For some reason. The Stone Brain causes games to timeout. It doesn't happen everytime, but it has happened to me on the mobile 2x and 1x on laptop. The card plays and doesn't let you name a card. This proceeds to cause a timeout and a loss on my regular and ranked games. Not a fan!
26 votes -
Mastery Pass rewards missing for level 70
Hello,
I’m the last mastery pass, I got up to level 85. After level 70 there should be a reward for every level of 1 card of rarity uncommon or above. I tried to vote on the same bug but just wanted to make sure I got my rewards so I put in this ticket.
Thank you,
6 votes -
Unable to choose second pack: Jumpstart: Jump In!
I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.
On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.
…
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289 votes -
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cacophony scamp bug
I was playing with my deck with "Cacophony scamp" and my enemy kill it. Then the damage trigger appeared and I make a creature of my opponent objective of the trigger. The creature hasn't any hability that evade the damage and the opponent didn't make nothing. Then the trigger disappeared.
8 votes -
Mono red cheaters
Game is definitely rigged. Mono red players are definitely sucking off developers for perks.
8 votes -
[Functional] - Winning in Ranked Standard doesn't increase the Mastery XP
There is a functional bug when playing Ranked Standard, if you win you don't get XP.
Repro Steps:
1. Note your current XP
2. Play ranked standard
3. Win a game and get XP
4. Observe issue, XP doesnt increase.PC platform
6 votes -
Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and…7 votes -
alway checking for active match
Log in to meet and get stuck at checking for active matches. Repeatedly reinstalling the game many times and cleaning the registry, changing the installation location, the BUG cannot be eliminated, and the PC client is completely unplayable now.
16 votes -
Emrakul and countering opponent's spells with their own counterspells
Cast Emrakul, controlling their turn. On the turn I controlled them, I cast their Search For Azcanta with priority locked, and attempted to counter it with their own Saw It Comings, but wasn't able to. They had open mana for both but it couldn't seem to register I'd want to counter their own spell. Not sure what part caused the bug, pretty sure I should have been able, so logging in case it's not an isolated incident. (No big deal I was dead anyway and just happy to have Emmy on Arena at last but hopefully this is useful)
7 votes -
Message Asset error detected
Hello
From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?
11 votes -
Retrieving asset manifest
I want to play the game, but I am constantly getting “Retrieving asset manifest” on the load screen and nothing else
This is an issue with YOUR app, not my phone, not my network. Don’t try to tell me otherwise, that is a lie.
Fixe it or want a refund from the last purchase I made, which was just before this issue with the app started happening
And you who work at wizards, do not say I put this in the wrong place, just contact the people whose job it is to fix it and get it fixed. Pretty much,…8 votes -
Game is BROKEN
Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.
7 votes -
Mutavault Bug
Mutavault cannot tap for mana when turned into a creature. It says it is still a land so it should work.
In order to reproduce this error, have 3 lands into play, being Mutavault one of them. After opponent attacks, activate mutavault ability to turn into a creature. Block with Mutavault. With untapped land and Mutavault, try to pay 2 mana to cast an instant.
No option to tap Mutavault for mana...I have been playing Explorer Ranked on a Windows machine and this bug have been making me loosing games....
7 votes -
Spark rank resetting
Relatively new player here. I can only play on Spark ranked. I won several matches and after I complete Spark rank level 2, it resets to 1.
I completed level 2 three times now...and am back to 1.
Playing primarily on Android (occasionally on Windows)
7 votes -
Citizens Crowbar blows up my board
Citizens Crowbar blows up my board
I play in MTG arena
standard play (non competitive)
1. play citizens crowbar
2. opponent plays artifact or enchatment (a board permanant)
3.On my turn (or during opponent's turn) tap and pay one white mana to sacrafice citizen's crowbar and destroy the artifact or enchatment per card's oracle
4. My side of the board blows up/ sacrifices all permanants (including land)
5. Opponent's cards are unaffected; giving them the advantage.
WoTC please fix bug.11 votes -
Unable to play after reconnection
- Lose connection and reconnect after 10 sec in a ranked game
- Click 'Reconnect' button
- Notice Timer stops on your opponent and you are unable to continue
- Version 2023.27.10.4623.1013452 PC Windows
5 votes -
Theros starfield lands not available to select for preferred printings
The five starfield lands printed in theros beyond death are the only lands in my entire collection that can't be marked as my preferred printings which is deeply annoying because they ARE my preferred printings
11 votes -
Sheoldred
Could you please stop matching me against Sheoldred the Apocalypse? It's incredibly boring to play against.
8 votes
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