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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9267 results found

  1. Not allowing instant speed

    During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Ban Goblin Charbelcher in All Formats!

    This...

    Is...

    Dumb...

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Can't exit tutorial, even after restart.

    I've entered the tutorial and there is no way to get back to the regular game mode unless I complete the tutorial (which I don't want to do). Exiting and re-entering the game doesn't help.

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Cards that steal from your opponents deck are toxic and not fun

    Cards that steal from the other player's deck are NOT FUN to play against. Breach the Multiverse, Etali Primal Conqueror, siphon insight, etc are some of the least fun cards to play against. Make people craft their own interesting decks with powerful cards. Being killed by your own win con feels ******* terrible. When someone mills 10 cards or exiles the top cards of my deck and then kills me with my own win con I just stop playing for the night. This is a **** mechanic that feels terrible. The whole draw of standard is to understand the meta…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. aetherflux reservoir

    Atherflux Reservoir does not let you pay 50 life when you have have less than 50 life. that is wrong. when i have pact weapon on or similar, i could still win. please correct that.

    6 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  6. searching for active matches-WORK AROUND- WIZARDS WILL NOT FIX THIS ISSUE

    SCREEN STUCK ON SEARCHING FOR ACTIVE MATCHES. WIZARDS KNOWS ABOUT THE PROBLEM. THEY HAVEN´T FIXED IT. WORK AROUND IS TO EXIT THE GAME, NOT CLOSE BUT EXIT IT WILL GIVE YOU THE OPTION TO LOG OUT...WHEN YOU LOG OUT IT WILL ALLOW YOU TO LOG IN AND PROCEED NORMALLY WITH THE GAME. IT IS A SERIOUS PAIN ********** THOUGH

    6 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  7. Mastery pass

    Over 2,000 experience points not being counted towards the mastery pass starting at 800 experience points into level 49

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. vault

    fix the vault

    6 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Coins not counting

    This is a bug. I'm on a Pixel 6. I just installed the update last week, and coins from ranked wins and achievements aren't counting. I had 1250 and won 1750 for winning a game and completing a daily achievement. However, I only had 2000 coins when it reloaded. This happens almost every game. Then I logged out and in, and I went from 300 to 1000. The bug is in the latest update, but I won't buy anything until it's fixed

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Planar Disruption - abilities of enchanted creature still work. 

    1.   Give us the steps to reproduce the bug - Opponent played Gaia Greeters, I have enchanted that card with Planar disruption, abilities of it were still working after

    2.   Note which platform you’re using (PC, Mac, Android, or iOS) -  PC under Win 10

    3.   Enter the actual results you’re experiencing - Planar disruption cancels only attacking and blocking but not abilities

    4.   Enter the expected results of the feature - obvious, all that is written on it should work.

    5.   Add any relevant screenshots/videos - do not havee only Log file attached
    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Cannot Download on Mobile Device (Other)

    huawei Y9 prime

    1,242 votes

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    740 comments  ·  Store  ·  Admin →
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  12. Alchemy

    Could you please, please, pretty please implement a way to toggle off Alchemy cards in Historic Brawl for players who do not want to play with and against these cards?

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. BM AFK

    There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Ranked Brawl

    Still waiting for a ranked historic brawl queue.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Random Cosmetics

    Please add an option to choose random cosmetics.
    I think it would be neat to see a different pet / sleeves / avatar come up on each game play.
    Also different artwork for the same card being played.

    i.e. We have a way to specify more than one of any cosmetic and the game just randomly picks one.

    6 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  16. スタンダードＢＯ３におけるサイドボード入れ替え時の表示バグ

    スタンダードＢＯ３において勝利あるいは敗北すると表示されるサイドボード入れ替えの時の表示が、カードコレクションの検索表示となり、デッキとサイドボードのカード入れ替えができないバグが発生しています。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Impossible to complete the color challenge

    with all the 5 colours when I try to complete the last fight of the color challenge it shows the message " Network Error: Unable to join the events. Please try again later". So I tried with iPad, iPhone and Mac all with the latest update to compete this challenge but every time the same message shows up.

    61 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  18. Planar Disruption not working correctly

    Planar disruption does not work in arena like it should. Opponents ‘sheoldred’s the apocalypse’ life gain/ life loss abilities should not be activated if PLANAR DISRUPTION is enchanting it. The ability is “activated” every time a card is drawn. PLEASE ADDRESS and FIX.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Scurry oak timer

    My “idea” i that scurry oak life gain combo should NOT activate my “Resolve”AT ALL the idea that I am playing a game of mechanics and not cards is ludicrous I am no longer having fun with this game.. I skip all fun surveys because between this and ALL the other infinite combos this game has now I just don’t have fun game to game. I would rather have a turn 1 teferi, hero game or turn 2 ugin, spirit than ever see one of these games load up on my broken tablet where I just punched it again playing…

    10 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Greatly reduce play timers / alternate queue

    Please please please reduce the play timer or create an alternate queue for reduced timers. The roping is out of control!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues