MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9268 results found
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Bug: Basic Waste
Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.
7 votes -
I didn't get exp on daily wins,
When winning daily wins and completing daily quests I didn't get exp.
after logging out and in, the exp reappeared.
and winning gained me exp again6 votes -
Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)
Steps to reproduce:
- Have CenturyLink fiber as your ISP
- Have a NETGEAR AC1750 router
- Launch the Magic Arena app
- The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
- The app will fail to do so, and will report a "Connection Lost" error
Expected Results:
Ability to connect to Arena via Home WiFiWorkaround:
Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.7 votes -
target self
On trying to cast time warp and target myself the emotes keep coming up but i can't actually target myself even though in targeting mode.
5 votes -
Opponents triggered effects eat my Time outs
Opponent has effects that trigger double digit effects, I click resolve all, it takes a while for all the effects to resolve, long enough that timeouts get used up. However, even though they are his effects that are triggering(and only his effects) and I have clicked resolve all, my timeouts get used up, instead of his.
5 votes -
Missing Sideboard
I was playing Traditional Draft Brother's War when the cards in my sideboard does not show up anymore during the sideboard phase of the match. I had previously encountered the same bug before the most recent update, but after the update I didn't encounter it again until now. This bug appears to be back as I wasn't able to see the cards in my sideboard for all 3 of my matches.
20 votes -
surveil touch screen not working
touch screen doesn't work when you try to surveil a card for put it in the cemetery
5 votes -
Priority stuck and game freeze
This happened twice today (29/05/23) in a raw on RANKED game :
I start the game as usual, play a few turn when suddenly after I do an action that should pass the priority to the opponent (e.g declaring attaquants or casting a spell), the game freeze and the priority gets stuck on me.Please fix this ASAP. This kind of bugs will make me stop playing very fast it it keeps happening.
NB : I play on iPhone.
5 votes -
My lane cards don’t show up in deck builder after new update
I cannot access my lane cards after the newest update, it just shows me the new “battle” cards.
8 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
13 votes -
No Names ,No Mana cost and No power /toughness on any card
After Phyrexia all will be one update ,there are no Names ,Mana cost and power toughness on any card
at this state the game is simply unplayable9 votes -
color challenge wont go away from home screen
I completed the color challenge years ago on this account. With the latest update it shows up on my home screen prompting me to resume. I have no intention to play the color challenge. I'd much rather the home screen display some other event that I might actually play in that slot. It's pretty annoying every time I go to the home screen because it makes me think there's an event I'm not finished with.
8 votes -
Not getting xp
I had two wins today and realized that I didn’t get XP rewards for the Mastery. I paid for the Pro Mastery tier for Phyrexia All Will Be One and I hope to finish the campaign with all rewards unlocked. I’m close to finishing but I don’t want to play until it’s resolved as I don’t want to miss out on the XP.
Also still seeing the Titan of Industry glitch that has been reported by others.
7 votes -
MTG Arena is unplayable on macOS Ventura
Game is unplayable on a Macbook Air M2 with macOS Ventura.
Extremely bad lag, can't even open packs as the animation stutters and glitches. It's like all animations are in slow motion. Games match make but are unplayable. Server says no issues.
Have uninstalled and reinstalled Epic Games and MTGA. Have updated software, restarted machine and router.
9 votes -
No Decks to Choose in Color Challenge
On the color challenge I was midway through a fight with green and my game crashed. Now it tells me to pick a deck and when I do no decks pop up. It's not auto loading the deck either and I can't play until I can finish green. It's stopping me from ever getting to ranked play.
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305 votes -
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Issue playing the fall of kroog
Sometimes, I cannot play the fall of kroog using treasures. I had 4 red lands, 2 blue lands and 2 treasures that allow me to get mana of any colour and yet it was not allowing me to play the fall of kroog. I could play all other cards in my hand. I'm on PC.
16 votes -
Stone Brain
Half the time I try to activate stone brain, it fails to bring up the menu to let me search for a card and locks my game, and I'm forced to time out and forfeit. Lost two ranked games this way already.
21 votes -
Waiting for server don't resume game
While playing quick draft of crimson vow, the game suddenly gets into 'waiting for server' which is annoying but bearable. The problem is that once the game is no longer waiting for the server, the game play is frozen on its previous state.
You can not do any action (i.e., you can drag cards but no spell can be cast and no ability can be used).
The only thing that worked is closing the game and relaunching it, and it take so much time that you lose several turns.
I would like to be recompensed for the quick draft.
I…10 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
11 votes -
Arena Crashing
Since the last update arena is crashing constantly when trying to start a new round of BO1
18 votes
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