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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10101 results found

  1. 406 votes

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  2. Lotus field stifle

    On mobile iPhone after playing lotus field , you do not get an option to trigger or respond to it. It automatically sacrifices your two lands before you are able to cast stifle.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Report Conduct - Stalling: Immediately classified as SOLVED

    When submitting reports on Player Conduct, the issue is IMMEDIATELY categorized as SOLVED. This is obviously a fake, auto-generated response.

    Please have a genuine way of penalizing players who engage in unacceptable behavior and give us appropriate feedback on how it was resolved.

    11 votes

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  4. Valkmira bug

    Valkmira vs Revenge of ravens: suppose to prevent any 1 damage from opponent source, did not work at all

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sparky needs upgrade, difficulty levels, and more

    I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.

    1. Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
    7 votes

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  6. no mastery experience for daily wins

    After the update today, I'm not receiving mastery experience for daily wins. I got wins 9-14 and the whole time my mastery tree was sitting at 975/1000 xp and never went up after the wins.

    179 votes

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    78 comments  ·  Gameplay  ·  Admin →
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  7. IOS friend request/challenge bugged

    I’ve tried to friend request a buddy from work we wanted to challenge each other but couldn’t friend each other we’re both on IOS I have an iPhone 11 he has a iPhone 12. When we couldn’t friend each other via display name we tried email and nothing worked. That when we tried challenging each other and still that was bugged too. So I’m reaching out to support to help us.

    18 votes

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  8. Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest

    Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.

    Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…

    9 votes

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  9. Enable Timer for Loops

    I just played a game (attached log) where my opponent created a loop with scurry oak + prosperous innkeeper + Heliod, sun-crowned. He proceeded to click through the cycle many times, well beyond when normally a delay timer would kick in. This gained him any desired amount of health, squirrel tokens, and +1/+1 counters on one creature. However, this did not win them the game outright. As he did not get a timer, and continued to demonstrate the loop for some time, I just conceded so I could leave and play more games, even though technically I should have gotten…

    6 votes

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  10. historic brawl

    add a permanent historic brawl queue.
    there is no reason to block us form playing this other than bullsht moneygrab move
    i did not grind and buy all those cards to never use them again. this is bullsh
    t.
    i wont drop a single penny on this game as long as you dont fully support historic cards

    27 votes

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  11. Game either land floods or land screws. Fix your ******** game!!!

    Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Fallo en Recompensa de Maestría

    Buenas , estoy en el nivel 90 de maestría y me he dado cuenta de que no recibo recompensas de " Carta poco común " al subir nivel. No se desde cuando pasa pero me he percatado recientemente.
    Gracias y un saludo

    7 votes

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  13. 19 votes

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  14. WHY do you CHEAT your PLAYERS

    It’s been officially addressed that opening hands are manipulated.

    This is cheating by any standard.

    It’s been officially addressed that matchmaking is manipulated by deck content.

    This is cheating by any standard.

    WHY do you CHEAT your PLAYERS?

    The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.

    It is not Magic: The Gathering.

    I am done with it.

    15 votes

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  15. 「プレイ」をクリックしてもゲームが開始されない

    「プレイ」をクリックしても添付の画像が表示されゲームを開始できません。

    アプリ、PCを再起動でも同様です。

    ネットワークエラー

    イベントから退出できませんでした。もう一度お試しください。

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. The description for the shroud ability has a grammatical error

    The description for the shroud ability says "can't be the target of spells OF abilities" instead of "can't be the target of spells OR abilities"

    5 votes

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  17. Waiting for a game indefinately after game got stuck

    I was playing Historic brawl on pc and the game randomly got stuck. No actions could be taken, no turn timers went off and I could not concede. After being stuck for 10 minutes I fully closed the game and on relaunch I cannot join any game mode. I get stuck on waiting for a game on pc and mobile. The longest I waited was for 18 minutes for another Historic Brawl game. I think my account still thinks I'm in that first game and won't let me join another.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Rank not leveling.

    While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.

    31 votes

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  19. 22 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  20. alternative payment system

    Xsolla payment system for PC is absurd. It works irregularly, often for no reason hanging. They have appalling customer service. I inadvertently typed wrong credit card number and they have banned me from purchasing anything else.

    There must be an alternative to Xsolla or I cannot buy anything from your company.

    8 votes

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