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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10101 results found

  1. The game uses too much battery on mobile

    I'm really enjoying the game, but it overheats my phone after 2-3 games and it just munches through my battery. Are there any plans to release a low graphics mode? I don't really need or want all the fancy effects. Just a basic 2D design that let's me play magic on my phone would be great.

    14 votes

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  2. Automate infinite loops

    Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.

    An example of a deck that demonstrates this can be found here:
    https://www.youtube.com/watch?v=8mF9X3VvhZw

    19 votes

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  3. game crash

    the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game

    163 votes

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    21 comments  ·  Events  ·  Admin →
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  4. Alrund's Epiphany disable/shorten animation

    With how frequently the card is played, I find the animation for Alrund's Epiphany a bit much. A loud sharp noise is played with a sudden "explosion" enveloping the screen, which can be compounded if the spell is doubled. This distracts from the game and at least to me, makes the game more unpleasant. (Disabling the SFX fixes only fixes the sound, and also disables a lot of the "simpler" sound effects that help with the feel of the game.)

    More broadly, I'd like it if I could disable card animations entirely, but modifying Epiphany would be greatly appreciated.

    This…

    6 votes

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  5. brawl ranked

    Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.

    63 votes

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  6. 48 votes

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  7. Mill is NO FUN

    MILL IS NO FUN.

    I made a thread on the forums.
    https://forums.mtgarena.com/forums/threads/69831?page=1

    I will not buy any cards if they are just going to be milled into the graveyard.

    39 votes

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  8. Receiving cards after already having 4 collected and in inventory.

    When you open packs, the cards given to the player are presumed to be random from the set they come from. I just received a card "Cleric Class" from the new expansion Adventures in the Forgotten Realms, after having already collected 4 of them, and the card is now nowhere to be found. I have not received gems, nor gold, nor a wildcard for this card. If the player is receiving cards that have already been collected to the maximum amount, why is the player not receiving a wildcard or gems or gold for the card that is received? There…

    9 votes

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  9. "did you have fun in the match" dialog should always be available

    You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.

    12 votes

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  10. 223 votes

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  11. Stuck in game because opponent won't accept starting draw or mulligan

    I am at the moment unable to either concede or leave my match without either logging out or closing the game client all together because my opponent won't accept their starting hand or mulligan and passing to me.

    Their timer ran out and I assumed the game would auto forfeit or cancel but I have been stuck here for 10 minutes.
    I appreciate I can close the game or log out but that isn't the point.

    11 votes

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  12. Didn’t receive mythic rare from mastery pass

    Never received the mythic rare for level 52 in mastery pass

    8 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Daybound and Nightbound Mechanic not working

    I was playing in a innistrad sealed event and my opponent had tovilar, once it became night it never turned to day again despite me casting multiple spells. Pretty busted for the werewolf player

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Waiting for Opponent endlessly

    No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  15. Only mulligan

    I can no longer play the game, my only option each time I play at the beginning of each match is mulligan, the keep button no longer exist, I can mulligan and that’s it

    13 votes

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  16. Graphical Error Spontaneous Resizing of Game Window in Fullscreen

    Spontaneous Resizing of Client Window in Fullscreen Mode
    when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.

    9 votes

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  17. Opponent's conceding counts as my loss

    Unfortunately I'm not sure how to reproduce this, but I was just playing in an Arena draft, my opponent conceded, and some kind of bug happened where it was recorded as a loss.

    36 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  18. Friendly Brawl Match w/Companion Doesn't work

    Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. authentication failed

    I am getting an authentication failed while trying to log onto the game. I am using an android and I have restarted my device.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. large stack turn timeout on mobile

    reporting a bug.

    I've noticed when I play on PC, my processing power can process large stacks instantly, whereas when I play on mobile (I mainly play mobile) large stacks are resolved one at a time. When I play a scute swarm deck I often have stacks of 100+, while my phone is slowly resolving each action one at a time, the timeout bar is used. I was just playing a game in comp where I triggered a 100+ stack 4 times in a row to gain the life I was going to need to survive next turn and then…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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