MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28889 results found
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when i have The Ozolith on the field with no creatures the game forces me to place the counters on the opponents creatures.
When there are counters on ozolith but i don't have creatures, it forces me to put the counters on the opponents creatures. this needs to be fixed. its happened to me several times.
19 votes -
I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
30 votes -
Unable to sideboard, "Done" has no effect, game continues after timeout
Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
Game continues after timeout (can be seen in battlefield view)
In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"8 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
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Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
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bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
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Log20200419_180450.log 5233 KB
369 votes -
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i cant side board cards
during the metagame challenge event, the side board screen did not show the cards and I was unable to exchange cards from the deck with the side.
42 votes -
Companion Lurrus: Can´t sideboard in permanents with CMC 3 or up
I´m playing the following deck:
Gefährte
1 Lurrus aus der Traumhöhle (IKO) 226Deck
4 Ajanis Rudelmitglied (WAR) 4
3 Daxos der Sonnengesegnete (THB) 9
1 Schattenspeer (THB) 236
2 Pazifismus (M20) 32
3 Düstermond-Vampirin (M20) 120
7 Sumpf (WAR) 258
3 Falke des Heilers (GRN) 14
4 Alseide der Lebensfülle (THB) 1
2 Überraschender Biss (IKO) 102
1 Tymaret, Auserwählter des Todes (THB) 119
3 Grausame Zelebrantin (WAR) 188
2 Kasteiung (RNA) 192
1 Gottloser Schrein (RNA) 248
4 Verlassene Ödnis (M20) 251
2 Orzhov-Gildeneingang (RNA) 253
2 Hoffnungsschimmer (GRN) 8
2 Licht der Hoffnung (IKO) 20
1 Existenz…6 votes -
Titans Nest
Dear WOTC,
I tried out Titans Nest today and lost matches due to time out because it just takes too long to manually exile cards to produce mana. Can you please improve the handling in game of this card.
Thanks a lot
A MTG Fan
36 votes -
Mutate Mana Cost
Mutate Mana Cost don't change on the card, only the normal mana cost... the effect is apply normal but the mutate mana cost doesn't
10 votes -
My draft pick was skipped
Tonight when I was Picking cards for my draft, in P1P2, I clicked on a card once to highlight it, but before I highlighted it, all the cards went away as if I had made a selection. It seemed as though it just skipped my turn. I did not have the card in question in the lower deck selection and tried to see if it was off screen or in my sideboard but it truly had skipped my pick turn without giving me a card. I even went into the deck stats to see if it had an Enchantment (the…
36 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
69 votes -
Not receiving credit for daily quest 4/22/2020
My daily quest to cast 20 black or blue spells. I took my BR deck into a few games to work on this.
I have now played and won 2 games and have received no credit for my daily quest or daily win counter. Please assist.
I should be receiving credit for these quests.
6 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
274 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
25 votes -
counters not working on creatures.
it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.
10 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
74 votes -
auto skipping main phase issue
so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
log attached. please help.12 votes -
Can't Sideboard
Sideboarding with Keruga has no effect.
Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.
36 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
39 votes -
Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
14 votes
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