MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28890 results found
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Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
14 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
229 votes -
Brokkos Interaction with Nissa
When mutating on a 0/0 Elemental Land with 3 +1/+1 counters on it created by Nissa Who Shakes the World, Brokkos, Apex of Forever turns into a 0/0, even though he mutates on top. He should be a 6/6 with 3 +1/+1 counters.
12 votes -
Sparky freezes
Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.
35 votes -
MTG Arena si blocca il gioco ma il timer del turno non si azzera
MTG Arena si blocca il gioco ma il timer del turno non si azzera
9 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.17 votes -
Couldn't block mutated menace creature
Hi guys,
Just encountered an issue where I couldn't block a menace creature with two creatures that had mutated. Each time I selected two creatures and clicked on the Glowstone Recluse with a menace counter a message would show up for a spit second saying "Illegal blocks. Try again.". I tried this numerous times over subsequent turns however it would never let me block the creature. I've attached a screen recording of what was happening, and given that the message only appears for a split second and the number of checks I did, I believe this to be a bug.
…
9 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
43 votes -
Card style going on and off
I have Yidaro's alternative card style applied in my deck, but as you can see in the screenshot, the card style keeps going on and off during the game.
8 votes -
Issue With Sideboarding in Bo3 Match
In my last draft match (traditional) I was using Keruga as my companion (and hence all of the cards in my starting deck cost 3 CMC or more). I mention that because it might be related to the issue.
When I went to sideboard for games 2 and 3 I added some 2 CMC cards into my deck (as is allowed by the rules of companion for post-sideboarded games). However in both matches it was clear that my sideboard "didn't apply". Meaning that I was playing with my main deck in games 2 and 3. I say this because I…
13 votes -
Go For Blood with First Strike
Prickly Marmoset fights Frenzied Raptor with 'Go For Blood'
They both die. Shouldn't First-Strike keep Marmoset alive?
12 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
26 votes -
CANT CAST INSTANTS
CANT CAST INSTANTS
I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK
NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE
BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.
ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT
42 votes -
Mono red matchmaking issues
Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…27 votes -
Yawgmoth's Vile Offering
I was unable to cast this card during the arena cube in a situation where it should have been a valid play.
19 votes -
quest XP
Hi,
I try to optimise my daily quest and weekly quest for the mastery pass.
I notice a problem with the XP rewards. In this screen exemple i won for the second time today (100 XP) and my eleven time this week (250 XP). I must had 350 XP and i only received 275 XP.
That's not the first time I reported 2 other bug : I only win 500 XP on my daily quest (for a 750 XP Quest).
I will lose my objectif of lvl 80 because of the rewards bug (I will reach only the lvl 79…
34 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
37 votes -
Spontaneous Loss
So far, I have experienced two events of spontaneous loss. Both occurred on my turn, I did not concede the match or mistakenly do so, and my opponents had no active effects in play that would cause me to lose in such a way. Long and short of it, I suddenly lost for no logical reason. My internet connection is solid, so it's not that. Included the log of the most recent Spontaneous Loss. Very frustrating when you're playing ranked.
WotC, get this on lock. TIME NOW.
50 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
183 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
43 votes
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