MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3201 results found
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Clarion Conqueror/Cauldron Familiar Interaction Bugged
Opponent was able to combo with Ygra and Cauldron Familiar despite Clarion Conqueror being in play. i think Ygra changing Cauldron Familiar's type had something to do with the bug because my opponent didn't bring back the cauldron familiar when Ygra was not in play.
1 vote -
Can't make purchase, store hangs on "Waiting for the server"
Running MTGA on Mac OS 15.6, it's impossible to purchase the Planeswalker Bundle. When I confirm the purchase, the application hangs indefinitely on the "Waiting for the server..." modal.
Restarting the app, repairing game files, logging out and back in, and reinstalling Arena did not fix this issue.
1 vote -
Game keeps resetting all settings
Every time I open the game, all settings go back to default (Graphics) and the main menu doesn't "remember" my last choice. It goes back to Standard Play (not even ranked), and all decks are set to 0.
It's a minor annoyance, but every time I log in, I have to change everything back
1 vote -
Ice Age-style Holiday Sleves not displaying on deck selection screen
Problem is described as above.
Images attached1 vote -
winter shop 2025 two :O emotes instead of >:O and :O
i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.
4 votes -
Unable to target Bloodletter of Aclozotz
Unable to target Bloodletter of Aclozotz. It is not being recognized as a creature for no apparent in game reason. See screenshots of me attempting to target with multiple removal spells. Edit: this forum is not allowing me to post the screenshots for some reason.
1 vote -
All cards are black during drafting
During premium draft just now I was drafting and all cards were black. Loging out and loging back in during the draft did not solve the issue. I would like a refund for the gems spent on the draft.
14 votes -
Fade from History swept everything?
Someone just cast fade from history, which somehow destroyed not only my artifact, but my Reezug, AND then bear I was supposed to get from the fade. It also destroyed my opponent's weight of the reliquary.
1 vote -
Error in double plotted quintorus
I didn't end my main phase one right after a bird plotted a planeswalker that had also been plotted on an earlier turn and when I went to play the planeswalker plotted on an earlier turn I was somehow in my battle phase and I definitely didn't do that I had the mana to play. Quite puzzled is this a program error or something in rules text that I am as of yet unfamiliar with?
1 vote -
Visual bug where I can't see my cards
My cards now show as only black and red backgrounds with no text, no images and only show the mana cost
4 votes -
feedback on visuals, cant see card images or names
game runs fine but i cant see any card images. im playing on PC. imma bout to test it on mobile (iOS 26)
2 votes -
Aang's Journey Kicker Bug
I noticed when I play Aang's Journey with the kicker cost that it only allows searching for a shrine card, but not the land card. I don't recall if life was gained or not.
With the Kicker cost we should be able to search for a shrine, a land, and gain 2 life with that Lesson card. I was on PC when I noticed the bug, haven't got a chance to check on Android yet.1 vote -
Can't buy gems.
I cant finish to purchase gems with paypal.
i enter my email, then my password, and get a blank screen in the payment interface. see the screenshot1 vote -
The Dominion Bracelet taps equipped creature
I had Ashaya, Soul of the Wild on the battlefield with P/T 7/7 and equipped her with The Dominion Bracelet which made her an 8/8 and then tapped my Rofellos, Llanowar Emissary for 7 green mana and activated her gained ability from the bracelet and the game tapped her for one green and left one green from Rofellos in my mana pool. WTF? WHY? That happened in another game with another creature while having Ashaya on the field, too. Then I tried this in Full Control Mode and I couldn’t activate the ability at all.
1 vote -
Festival XP
Festival XP didn't increase mastery pass at all after unlock 1000 XP from completing 5 of the achievements
2 votes -
1 vote
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Continuous 10GB Update
The game is unplayable with slow wifi. It took me two hours to download it. It took me one hour to then do another update upon opening the game. It has since done a 10GB update after EVERY tutorial level. Restart the game? 10GB update. Exit a game? 10GB update. Never mind trying to get into this. It seemed fun but Wizards has not shown much love for the bugs after dealing with this and looking up what everyone else is experiencing. Here (below) is a FIVE month old reddit thread with people experiencing this IDENTICAL bug. Incredibly disappointing. 0.6/5.…
1 vote -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
4 votes -
exiting game
I got disconnected from a match in quick draft and was unable to reconnect resulting in a loss. This can't keep happening, it makes playing the game really frustasting, it was already a tough game and I had a chance to win it but because of the error I got a loss. I hope to get some kind of compensation because I already struggle to get the resources to play drafts
2 votes -
Ghostly Prison Not working?
So I have 2 Ghostly Prisons on the Field and somehow the person I'm playing against who is all tapped out of mana is able to attack my planewalker with their creatures?!?!?!
I checked the board and there is nothing they can tap for mana and no abilities that could allow them to attack .
The player's name was EdamameCheese.
I think they were cheating somehow. I have it caught on stream.
2 votes
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