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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3204 results found

  1. 5枚目以降のカードがデッキに入ってしまっている問題

    1.   デッキ編集で数枚カードを削除し、同枚数の別カードを追加
      
    2.   windows
      
    3.   追加したカードは現れず、追加前に4枚入れていたカードの5枚目を観測
      
    4.   ローカルでデッキ編集しようとすると、5枚目を観測したカードを一度減らすと、4枚目を追加できない
      
    5.   スクショはありませんが、任意のカードを4枚入れられない時点で困りました
      
    6.   ローカルファイルの更新で、一旦の解決をしました。
      
    1 vote

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  2. Assests not loading

    I am playing MTG Arena on PC. For the last few days I have not been able to load any card assets. All the cards in the game have a black face and will only occasionally tell me what the card is. As you can imagine it is difficult for me to play the game if I can't see what cards are in my hand. I have attempted to repair the game files through the app but has made no effect. I am not sure what to do to fix my game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Free Mulligan in Omniscience Draft

    When you only get 3 cards getting a mulligan down to 2 or even 1 card is pointless continuing. At the very least give 1 free mulligan. It's such a fast game you generally lose after the first turn if you are one card down.

    3 votes

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  4. Haste not carried into opponents turn.

    Haste, is not being honored on opponents turn. Example. I have creatures can tap for any mana color. They enter with haste on my turn. End of my turn they get summoning sickness animation and can not tap them for mana.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Bug. Cards not rendering properly.

    I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn

    suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn, plz fix

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bug Report

    Bug... I think.

    Playing on Android via app.

    The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Karn, the Great Creator

    Had an Artifact card exiled with Thought-Knot Seer and wasnt able to get it back with Karn, the Great Creator. The - 2 ability says clearly "own in Exile".
    Should work

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Paradox Engine Not working

    Paradox Engine is not untapping anything when I cast spells

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Arvad, Weatherlight Smuggler does not trigger when decayed Zombies from Jadar die in combat in brawl

    Description:
    Arvad, Weatherlight Smuggler does not trigger at the beginning of the end step when a decayed Zombie token created by Jadar, Ghoulcaller of Nephalia is sacrificed at end of combat after attacking.

    Expected Result:
    Arvad’s ability should trigger at the beginning of the end step because a creature died this turn.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  11. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Timer countdown when I can’t do anything

    I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. 
     Because of this, I received a loss in the event when it was still a close match.
    

    Platform: IOS

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Gameplay stall/crash

    Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. No daily deals in store today

    There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  15. Bug: Progenistus can be removed from the game without a sacrifice effect

    Just ended a match using Progenitus and someone played a boardwipe to destroy all creatures.

    This shouldn't have even caused Progentius to be sent to the graveyard because it has protection from everything.

    I don't get how a bug this simple hasn't been resolved yet.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Deck size

    I've had multiple games where I start the match and it shows my opponent with a 200+ card library I don't know if this is some sort of glitch/exploit or a display thing. I'm on mobile if that matters. Forgot to screenshot

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. No Fleem cosmetic

    I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.

    I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.

    I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.

    Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?

    Thank…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Cast Impossible even though enough Mana

    I have five white mana, but I can't cast "Smile at Death". One of the five mana comes from the legendary creature "Giada".

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. all cards are black

    When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.

    23 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Golden pack progression

    On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
    To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
    Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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