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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28884 results found

  1. Ajani, Nacatl Pariah - Bug

    Ajani, Nacatl Pariah does not transform if you kill your own cat

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Gems

    Sorry I'm not sure if this went through. I purchased 750 gems and haven't received them.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Kartenrückseite wird nicht richtig angezeigt

    Seit dem Update von bzw auf Modern Horizon 3 werden meine Kartenhüllen/Kartenrückseiten einfach nur schwarz oder sehr dunkel dargestellt, auch der hat die Vorderseite jetzt einen verpixelten schwarzen Rahmen..

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. 750 gems

    I bought 750 gems but they weren't added to my account. I've restarted my app on both my phone and PC but they have yet to be added.

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  5. プレミヤドラフトで勝利したはずなのに敗北

    プレミアドラフトで勝利したのに敗北した扱いになりました。
    1500ジェムをお願いします。

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Creature bestowed then got stuck in middle of screen

    A bestowed creature got un-bestowed and then was stuck in the middle of the screen. It covered up other relevant info. ios mh3 premiere draft.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Shadow of the Second Sun Skips to end of turn after activating

    In draft I cast Shadow of the Second Sun, at the beginning of my second main phase Shadow of the Second sun triggers, and I have a second beginning phase. Unfortunately after Shadow of the Second Sun resolves it immediately goes to the end of my turn without an option to do anything.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Chthonian nightmare

    Does not appear to always be useable. Had enough mana and energy to use ability and a creature to sacrifice but would not let me target inspired investor from my graveyard.

    1 vote

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  9. lost a sealed game because the deck builder didn't add any plains, despite adding white cards

    when playing MH3 sealed, I built a deck with blue, red and more than five white cards. mountains and islands were added automatically, but no plains were added to the pool, despite the option to automatically add terrains was checked (the default setting)

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Opponent's Helm of the Host Creating Tokens of my Equipped Creatures

    Opponent's unequipped Helm of the Host was creating copies of my equipped Crested Sunmare while not equipped to any creature. It also created a copy of one of their own creatures equipped with Areonaut's Wings.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Disciple of Freyalise

    Couldn't play my double sided card as a creature when I had enough mama

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. ヨーグモスの息子、ケリク の挙動

    ヨーグモスの息子、ケリク
    の、黒マナをライフで支払うことが出来るときと出来ない時があります。

    出来ないと判断された場合、フルタップ同様にターン終了となってしまうようです。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Temperamental Oozewagg

    I attacked with two Tempr.Oozwagg. I adapted one of them. Opponent played a card on the stack and I had to sacrifice my highest powered creature. I sacrificed the T.Oozwag that I didnt adapt.

    The one i adapted did not adept after the sacrifice resolved. The adapt animation continued into the next round, but It never adapted.

    I was however able to adept it a second time (not x2, but again after the bug) when I attacked in the following round.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Stuck logging in at Checking for active matches

    When trying to log in it gets stuck on checking for active matches, I have found that logging out then back in it will work the second time. Please note I have tried un/reinstalling and logging out instead of just exiting the game, the only thing that seems to work is trying to open Arena, then logging out and back in.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cyclops Superconductor

    Cyclops superconductor does not do damage to the target I select after dying.

    I drafted it and it doesn't do anything when it dies even if I pay the energy.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Bug/Tinybones sleeves disappeared after update

    Since the update my recently purchased tinybones sleeve has diverted to a copy of the standard game sleeve

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. Trickster’s elk bug

    Trickster’s elk bug on ios. I was playing MH3. My opponent cast Trickster’s Elk on my creature. After my creature died. The elk remained on my side. When the opponent attacked on his turn, he was able to attack with the elk but I was not able to see the elk attack nor was I able to block it. He was able to kill me this way.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. I can't use "Not dead afther all" on Grief

    I can't use "Not dead after all" on Grief. I was playing a timeless game and i casted Grief, with mana available, and Not dead after all in my hand, but i can cast it. Please fix this bug, because i can't play my Rakdos deck anymore :(

    4 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Springheart Nantuko

    There is an issue when you play a land after playing that card it produces a token but the token is on top of the creature and when trying to block you can't choose which one to block with

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Bestow Nyx Hydra

    I was playing in draft when my opponent cast Nyxborn Hydra for its bestow cost. He attacked with every creature but i survived with limited life, however, his Writhing Chrysalis that had Nyxborn Hydra died. His Nyxborn Hydra stayed on field and became gained odd placement. Next turn when i attacked and could have won the game, his Nyxborn Hydra was not visually declared as a blocker leading to my opponent staying alive with limited life. Next turn when he declared an attack Nyxborn Hydra was also declared to an attacker but without any visuals to notify it. I was…

    19 votes

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