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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28965 results found

  1. Gilded Goose Crashes iOS App

    Every time I drop Gilded Goose on my iPhone, the app crashes. When I try to relaunch, it loads to the match and crashes immediately upon trying to play the Gilded Goose audio. Please fix.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game mode to play bots with custom decks

    Game mode with no rewards. Allows player to vs bots with a custom deck.
    Best memories playing the card game was having my brother or friends play me using one of my own decks to see how both need tweaked. (Could even allow for even more custom decks to include other peoples to be uploaded)

    1 vote

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  3. Mouse input not functioning correctly

    I don't know if this is a recent bug or not (the last time I used Arena was when Lost Caverns was released), but I booted it up today and after all of the updates, my mouse input is not working correctly. I have to click on something five or six times rapidly to get it to work. This happens with the mouse and trackpad on my MacBook (worth noting that I'm on Mac).

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. bug

    i play on PC couldn't attack my opponent with dragon rage chaneler because of ghostly prison (i couldn't pay the 2 require = no mana left) but drc have to attack because of delirium. i was bug and couldn't pass the turn or my combat phase for a few minutes and had to leave the game

    2 votes

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  5. Heist interaction problem with convoke cost

    After i've stole a creature with convoke, i cant play it even if i have the mana and the creature for the convoke cost. this cost me a lose in the alchemy event F. If is helpfull i can link my report log.

    1 vote

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  6. gems from packs

    I never commented on this as others have already posted similar stories in this forum but seeing it has not been fixed to this day I'll give it a try as well. For most of the older sets cards in the packs are not duplicate protected. Certain sets just always give me gems even though I have not collected close to the entire set yet. For example I have Throne of Eldraine 91% complete with a bunch of cards (even commons and uncommons!) still missing, but anytime I open a pack I get either gems or a wildcard (very very…

    1 vote

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  7. Resolute Rejection does not perpetually blank a creatures text box.

    I played Resolute Rejection on a Heliod Sun Crowned, and upon being cast again, it regained it's text box.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Sorin the Mirthless by Ayami Kojima image bug

    Sorin the Mirthless by Ayami Kojima image seems squeezing relatively real card, It's cost me 800 gem for this doesn't right.

    FIX IT!

    1 vote

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  9. Thunder Junction drafted regular premier but playing against alchemy decks

    I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.

    1 vote

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  10. I only get 2 quests, the third is constantly stuck on the timer

    I only ever get 2 quests because the third just shows the timer. The timer expires and it shows the timer again. Please fix my account.

    2 votes

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  11. Store Daily Deals disappear before the posted expiration time (<24 hours)

    Daily Deals in the Store disappear before the 24 window of opportunity has elapsed. This is not the first time this has happened, as I also missed out on 200 gems becase that deal disappeared 30 minutes after it became available. Technically this is fraud. Also, I know buying packs that don;t count towards the Golden Pack are not a good deal, but I can't help it.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  12. Don't give me spaceships, motorcycles or cowboys. It kills the game feeing for me.

    How do i trach packs? The game has given me some dumb cowboy packs that compleatly destroys the game feel for me. I don't what them. Do i have to quit to be free of this ****?

    1 vote

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  13. Problème avec calamité enfer galopant + Invasion de zendikar

    Lorsque je scelle la calamité avant d'attaquer et que je posède l'invasion de zendikar sur le board un problème se crée. Je pense que c'est l'alliance de ces deux cartes qui pose un problème sans certitude. Mais lorsque j'attaque avec calamité enfer galopant elle est sensé généré deux copies de la créature scellé et non une seul... Alors que là au moment de l'attaque ne se crée qu'une seul copie. J'ai perdu plusieurs games à cause de ce problème...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug with premier draft

    I experienced a big with my latest TOJ premier draft. I had several short connection issues. After reconnecting, I could play my mainphases witch led me to loosing the draft. I kindly ask for a refund here. Thanks

    1 vote

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  15. Vault progression probably broken

    Hello,
    In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
    Best regards.

    0 votes

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  16. MTGA won't open -checking for active matches

    MTGA will not open. It gets stuck on "checking for active matches". The work around is hit ESC, log out, log in and then it launches. But clearly this is a bug that needs fixing.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Vito, Thorn of The Dusk Rose + Exquisite Blood vs. Platinum Angel

    Hello,
    There is a problem with the Vito, Thorn of the Dusk Rose + Exquisite Blood Life Combo. I played against it and had a platinum Angel in the game. Basically, the Life Combo cannot kill me. Instead, you get an endlessly long confirmation of the loss of life. This then ends in an info that it will be a tie. Unfortunately, that doesn't happen either. But the game just stops.
    In my opinion, an automatic confirmation is missing for the loss of life and then the game should really be automatically considered a tie. At the moment, one of…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Cactusfolk Sureshot shouldn't have haste

    Cactusfolk Sureshot shouldn't have haste, but grants itself haste. I noticed this while playing a draft game. It correctly didn't give itself trample, but did grant haste to itself.

    Relevant text on card:
    "At the beginning of combat on your turn, other creatures you control with power 4 or greater gain trample and haste until end of turn."

    Cheers!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Purchased alternate art for basic lands missing

    I had purchased the Unfathomable Crushing Brutality Basic lands set code from a third party, they are now missing from my collection entirely. I paid money for these, and having them gone is extremely disappointing. Can this please be fixed?

    1 vote

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  20. Terror of the Peaks (after Outlaws of Thunder Junction Update) - Not triggering "Pay 3 Life to target" Ability

    After the Outlaws of Thunder Junction update, when Terror of the Peaks has been summoned, and is targeted by an opponent's spell the "Spells your opponents cast that target Terror of the Peaks cost an additional 3 life to cast." ability is not triggering. The creature can be targeted by cards like Fading Hope or Hero's Downfall and it looks like the opponent is not having to pay 3 life to target the creature.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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