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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9424 results found

  1. Too many doubling seasons

    I had 248 doubling seasons on board using Yenna. When I attempted to make any other tokens (creatures, auras) the game failed to make any instead of making a "maximum" amount possible.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Achievement bugged

    Achievement counter for Play 450 games of historic is stuck at 345

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Tale of Tamiyo

    i cast tale of Tamiyo, have stilzkin the moogle out with water crystal out. use stilzkin to give tale to opponent. pass turn. the tale should deck them. it stopped when they ran out of cards and i didnt get the win.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. power creep interaction

    Creatures have been continually power creeped until the point where standard is just turn 3 combos or some obnoxious jank. The solution? Print interaction that is actually as strong as the creatures instead of pretending that interaction designed for some variation of pre-2003 pauper is anywhere close to appropriate for the level of power which creatures have in post-FIRE design sets.

    3 votes

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  5. Approach of Second Sun vs Lich’s Mastery

    I was playing on iOs. My opponent cast Approach of the Second Sun. On a later turn, I cast Lich’s Mastery. When my opponent cast Approach of the Second Sun again, I lost, even though I had a card in play that said “you can not lose”

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Mastery Pass Rewards bug-glitch (probably caused by orb animation)

    At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
    Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. exalted sunbor

    if you look the log why Jaxis doesn't create a lot of exalted sunborn but only 5?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Gameplay Issue in Quick Draft

    When playing in draft which cost gold to play, I experienced a bug that caused the game to display as if it were my opponents action while forcing me to concede due to time. It gave me a warning telling me to make an action or I would be forced to concede but no actions were available and it was clearly displaying as if it were my opponents turn. This is a very disappoint bug to occur during a game I paid to participate in :(

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Zero Point Ballad Bug

    Something strange happened: Zero Point Ballad was played by my opponent but even if the X he payed was 6 only my creatures were destroyed. That was is certainly a bug

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Dubbele token bug

    I've had twice now that in a match the game produces two tokens where it should be one. And it has ruined my gaming experience as it should not have happened and it absolutely ruins the game balance. As seen in the clip attached there ar two create where once should've happened. The turn before this he saddled the creature with the dragon and the same happened.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bug

    Mana Value 3 or less means 3 or less not 4 or greater.
    How is it that a Fading Hope is able to pop an Ouroboroid?!?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Unable to play cards from top of library

    I am unable to play cards from the top of my library mid game. I will have out Traveling Chocobo and the game will only let me hold to see the card in greater detail. It will not register that I am trying to tap or drag the land/bird card into play.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Issue on order resolution effects

    I have see a bug in effect order resolution. Android version.

    I have ordered effects to do this:
    Create 2/2 token
    Add +1+1 on a creature
    Double +1+1 counter.

    Order resolution was wrong. Creature was created as last effect and not as first one.

    1 vote

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  14. Dragon Eye Full Art Lands Missing

    No Dragon Eye Full Art Lands in the Store and have not returned as promised

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Auto-concede on big stack unacceptable

    Turn off the auto-concede! There were around 500 triggers on the stack, including life gain which would then trigger ajani´s pridemate to get a counter, so the stack took a couple of minutes to resolve. Then, when the stack was completely resolved and I would go to combat to take the win, the game auto-conceded me resulting in a defeat. Unacceptable.

    I understand we the need for the auto-concede when it comes to inactive players, but waiting for a stack to resolve does not equal inactivity.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. ARENA FREEZING AFTER UPDATE

    REPEAT:

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.

    This is a Macbook platform issue.

    Please fix soon it's been two days...

    3 votes

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  17. garbage

    repeat 3.44 gb redownloads 6 or so this week, i started anhour ago its disconnect 4 times and is less than 1/4 done. this is ridiculous. by the time this **** gets done i wont have time to play. useless. honestly im wishing i never got reinvolved, how is this easier or more conveinant?never had to wait 4 hours a day for an opponent to load. this has only been a repeat issue since this last set update. glitches, redownloads and an even worse jacked shuffle. leave it to wizards to introduce garbage for improvements, and gaslight us into think…

    2 votes

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  18. Game crashes

    Game crashes when I play certain cards like the green bunny 2/1 or slickshot

    1 vote

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  19. Brawl Needs a Casual Space

    Lately, Brawl feels way too competitive. I love the format for its creativity, but it’s hard to enjoy when every match is against a netdecked, optimized list.

    There’s no way to test Brawl decks with bots, which makes it even harder for casual players to try new ideas. A Ranked Brawl queue or Bot Match support would help separate competitive and casual play — and bring back the fun.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Quick Draft awards seven wins after six

    Hello! Twice now after getting six wins in a Quick Draft event, when I've pressed Play to play another match, Arena has immediately granted me the rewards for seven wins and reset the event to the purchase screen, as if I had completed the event. These were Tarkir: Dragonstorm Quick drafts; one was a few days ago, the other last night. I think I've attached the log file from the right session below. Thank you!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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