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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9346 results found

  1. Unable to login

    Will not allow login. Keeps saying that it is timed out

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Rank up bug

    I was playing in ranked alchemy and was working to unlock silver. I noticed that it seemed my rank was reset from bronze tier 3 to tier 1 then decided to try and rank up. I got to bronze 2 tier but then when I ranked that up it brought me back down to bronze rank 1. I decided to try and rank up once more to see if maybe I missed something and now I’m at silver rank but on teir 4 it seems. I’m playing on mobile. I sadly didn’t really take any photos to attach.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Lifelink is so broken

    Lifelink is limited to damage dealt not the cards power. Gaining any more life than what the damage dealt is literally violates the games ruling on lifelink.. these bugs are so devastating to the gameplay that physical cards seem the only enjoyable way to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Fetch Land Retro Style missing

    Multiple copies of Retro Fetchlands that I had purchased are no longer in my collection.

    6 votes

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  5. Toxic

    I have a creature with toxic 1. I equip and artifact that gives it toxic 1. With the new ruling the toxics stack and it should give the opponent 2 poision not one. Each toxic 1 should hit.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Land

    Lands with conditional effects like Riverpyre Verge aren’t showing the color they add as before, this land adds red and blue when you control an island or a mountain, but since the last update is showing both colors instead of just the one can be added

    3 votes

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  7. Paid for Draft, Draft for Cube event, Event ended and i never got entry.

    Paid for Draft, Draft for Cube event, Event ended and i never got entry. My gold is gone and i never participated in the event.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  8. I can’t log in

    I can’t log in. It’s just a black screen. I turned my phone on and off and the same thing. After a few minutes the unable to connect form came up so I tried logging in and out again and nothing. Black screen still. I’m using iOS

    3 votes

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  9. A creature with trample can't trample over a creature with protection

    A 2/2 with trample can't assign 1 damage to a player and 1 damage to a creature with protection. Only 2 to the creature is allowed. See video: https://youtu.be/G1A87bB98P8

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Card sleeves bugged

    User interface is broken,

    Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.

    I had time for a premium draft today and decided to do something else because the game is bugged.

    Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options there are a…

    3 votes

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  11. cube draft

    Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Arena Cube didn't load after accepting coins, did not get coins back after restarting game

    I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Entered Cube event - non existing

    I just paid 4.000 gold for a Cube event in Arena. After two attempts to join the table I restarted the app only to find that there is no Cube event at all. Tried it on my computer as well, nothing. But my 4.000 is gone. Attached are the screenshots from my joining attempts. Pls give me my hard earned money back :)

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Cube draft frozen on entry, client now won't load

    When I entered cube draft, the list of participants showed up and all clicked ready. The timer counted down to zero, and then the screen just froze. I waited at least 5 minutes. I restarted the client and it immediately entered the black "Waiting for the server..." screen with loading circle and did not proceed to load anything. I restarted my PC, and the exact same thing happened. I can't even get into the home screen at this point.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  15. Quick Draft Quest

    The quick draft quest is still not working. I used my 5K gold to do the Aetherdrift quick draft, went 4/3, did not receive any progress on the "complete 3 quick draft matches" quest or my 1K gold. I play on PC and my Iphone. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab. Please fix.

    45 votes

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    12 comments  ·  Events  ·  Admin →
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  16. Bug Report – "Angel of the Dread Hour" (French Version) Exiles Attacking Creatures, Not Artifacts

    Hello Wizards Support Team,

    I would like to report an issue with the French version of the card Angel of the Dread Hour in Magic Arena.

    In the French translation, the card text says:

    "Quand cette créature arrive sur le champ de bataille, si vous l'avez lancée depuis votre main, exilez tous les artefacts."
    ("When this creature enters the battlefield, if you cast it from your hand, exile all artifacts.")
    

    However, in-game, the actual effect exiles all attacking creatures, not artifacts. This behavior directly contradicts the French card text and can cause confusion during gameplay.
    Summary of the issue:

    The
    3 votes

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  17. Opponent's Creature didn't die when It was given -X/-X

    Was in a win or go home game of a draft and Exhausted Winter, Cursed Rider's Ability after chump blocking a Sunmare to make it a 7/4 after combat damage (was originally a 7/8. X =4 to give all non artifact Creatures -X/-X. Opponent had previously given it indestructible but was under the impression the rule was that -X/-Xing a creature Below its toughness got around Indestructibility and Sent it to the graveyard. Opponent was then able to use this bug to win the game since I had to waste a Stun counter spell on the Sunmare instead of stunning…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Priority passed with spells to play

    Playing mono red (yeah, I know), opponent Recommissioned Abhorrent Oculus. After ending his turn, the Oculus manifest dreads. 2/2 enters. My turn. Priority was skipped and I was unable to cast anything in hand. Immediately went to my Manifold Mouse's ability. After giving it double strike, priority was passed again and I wasn't even able to attack. Priority was passed and my turn was over. This was a ranked match too.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. All My Cards Today Suddenly Have Cracked Borders

    I suddenly have this weird distracting border on all my cards in all my decks.

    10 votes

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  20. Complete 3 quick draft matches quest

    I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.

    62 votes

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    45 comments  ·  Events  ·  Admin →
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