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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10234 results found

  1. Game exits to home screen

    Starting a few weeks ago, I've been experiencing game crashes on mobile (Android), but the app doesn't actually crash, I just get booted to the Arena home screen. If I start a new game, I can search and enter a new game. But if I exit the app and reopen it, I'll return to the game I was playing.

    This probably is debilitating and I can't play until it's fixed.

    5 votes

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  2. Osteomancer Adept not letting me forage by exiling 3 cards from my

    Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. can't sideboard after reconnecting

    I can't sideboard every time I reconnect after a disconnection

    2 votes

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  4. SPIRITUAL ++27785599614 BAD LUCK REVENGE SPELLS IN CANADA || DEATH REVENGE SPELLS IN AUSTRALIA, ENGLAND, LONDON, USA, NETHERLANDS, FRANCE, I

    SPIRITUAL ++27785599614 BAD LUCK REVENGE SPELLS IN CANADA || DEATH REVENGE SPELLS IN AUSTRALIA, ENGLAND, LONDON, USA, NETHERLANDS, FRANCE, ITALY, SPAIN, UK, GERMANY, SINGAPORE, PHILIPPINES, MALAYSIA

    SPIRITUAL +27785599614BAD LUCK REVENGE SPELLS IN CANADA || DEATH REVENGE SPELLS IN AUSTRALIA, ENGLAND, LONDON, USA, NETHERLANDS, FRANCE, ITALY, SPAIN, UK, GERMANY, SINGAPORE, PHILIPPINES, MALAYSIA +27785599614 BLACK MAGIC INSTANT REVENGE DEATH SPELLS SPIRITUAL(((+27785599614))) Death Spells That Work Overnight, Death Spell Chant, Death Revenge Spell, Spell To Die In Sleep, Voodoo Death Spells, Revenge Spells That Do Not Backfire, Black Magic Revenge Spells - Voodoo Revenge Spells - Financial Disaster Revenge Spells - Revenge Curses…

    1 vote

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  5. Iwill NOT spend another dime on this game till you ban omniscience from mtg in ints entirety

    BAN OMNISCIENCE from all formats or you will NEVER get another dime from me EVER!

    4 votes

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  6. Fiendish Panda did not trigger after dying

    I was playing a game of limited and my 3/2 Fiendish Panda (no counters) was Stabbed for -2/-2, died and went to graveyard. It did not trigger it's reanimation ability on death despite having two 2-drops in the graveyard (Hungry Ghoul and Vengeful Bloodwitch) which I would have gladly reanimated rather than lose the match :(

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Full screen bug

    The latest update has prevented full-screen mode. Going into settings I can turn full screen mode on, but once I enter or leave a match, it reverts to original non-full-screen mode

    3 votes

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  8. UI Glitch, unreadable tabs and sideboard

    After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable

    7 votes

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  9. Thrashing brontodon not receving option to respond with ability

    Thrashing Brontodon not receiving option to respond to an opponents instant via brontodons pay 1 sac to destroy artifact ability during combat. I had more than enough mana and opponent had targets for ability. Brontodon blocks, opponent cast shock for 2 I should have been able to respond by paying 1, saving Brontodon anr destroying opponents artifact on the field.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Games dropping for no apparent reason

    5 times today games have dropped for no reason with no option to rejoin the game. Once was literally while the opponents concession animation was playing leading to me missing out on a win. This is particularly frustrating during events like drafts which have to be paid for. For reference I'm playing on android (SAMSUNG Z FOLD 5)

    2 votes

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  11. Disconnect not reconnecting during draft, resulting in loss

    The game has not been reconnecting to disconnected matches. I get taken back to the screen where I can begin matches, but when I hit play, which usually reconnects to my match in progress, I start a new game even though my already existing one appears to still be active, as I'm guessing I time out and receive a loss while playing the other.

    This resulted in me somehow ending with four losses, a clear indicator of a bug. Screenshot demonstrates this.

    This cost me my 750 entry, as my run ended before I could play my matches. I'd like…

    4 votes

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  12. Non-True Random Shuffles

    Too many games have Non-True random shuffles.
    Most seem to be predisposed game solution.
    My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
    Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.

    Need a creature - here's your enchants and artifacts for 10 straight draws
    Need the opposite here's a creature for the same
    One game 7 straight mana pulls no other capabilities
    Another can't buy a mana

    Predisposed because some games either a…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. control sacrifice

    I took control of my opponent's creature (using Furnace Reigns) which had an artifact equipment attached to it, but then my Tarrian's Journal didn't let me sacrifice the artifact equipment on it while it was under my control.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Lifelink malfunction

    I used involuntary employment on a white creature that I attacked successfully with,with no blockers and didn't receive the health bonus and it caused me to lose the match. Any help is appreciated, thank you.

    4 votes

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  15. unnecessary forced draw

    i simply played a 'rise of the dark realms' and got a bunch of triggers (4 golden sidekicks and a lot of "when creature enters gain 1 life"). it was literally 3 steps away from finishing the triggers, flashing about a warning to do a different action which i of course cannot, and then forced draw. again there was literally 3 more triggers in the entire stack left, making it a hilarious moment, but surely there's a better way to program this that doesn't just throw away valid games 3 steps away from finishing. thanks.

    8 votes

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  16. Draw recorded as Loss

    I ran into a problem while playing draft. I was waiting for a match, but after finding an opponent, the game ended up giving me a tie, which was then counted as a loss on my account. It was a bit frustrating since I was just trying to play a regular match.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. got game loss from "Cancel buttom"

    clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.

    Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.

    7 votes

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  18. Swapping Between Deck and Sideboard while Deck Building

    The version of the Arena app I am using (2024.44.0.2235.1106704) does not appear to support any swapping of cards between deck and sideboard while deck building. I have to remove a card from one, and then add it to the other after manually swapping between.
    Either allow both Deck and Sideboard to be simultaneously visible, or provide some method for swapping cards between in a single step.
    Thanks!

    4 votes

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  19. Mobile Client Crash

    My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.

    6 votes

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  20. exp

    I don't get my experience and I don't know if I get the other rewards either, but I'm sure about the experience.

    2 votes

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