MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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Collection Count of Foundations is bugged.
Please reimburse players with rare and mythic wildcards due to the bug in your code. I have been opening regular packs, mythic packs, and golden packs of Foundations and instead of getting cards I am yet lacking from the set I am getting gems. It makes me wish I wouldn't have bought gems this week to get more packs. I feel like I have been scammed.
4 votes -
Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
4 votes -
Game keeps disconnecting from server
I just lost a draft match because of this. It's happening more and more frequently, on my desktop and mobile. My internet connect is okay
3 votes -
Fix the shuffle mechanics
Turn 10 and I’m still waiting for mana. This while I have 2 mana and my opponent has 10 mana on the field. Fix the shuffler
7 votes -
Sparky's Challange disappeared after 2 wins
I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.
4 votes -
Screaming Nemesis vs Phyrexian Obliterator interaction bug
I had a game where I was blocking a Phyrexian Obliterator with my Screaming Nemesis and it did not deal the full 5 damage back to the opponent, but instead only did 3 damage to him. It should have been 5 damage to the opponent with Phyrexian Obliterator being a 5/5 . My opponent was at 5 life and this cost me the game. On top of that, I sacrificed 3 lands out of my 5 (which is suppose to happen) and in my next turn I drew a land, placed it for turn, and it glitched out and kept…
4 votes -
Card style
I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.
8 votes -
it doesn't create tokens
It doesn't create tokens.
with certain card compositions (see log) the game does not generate tokens.
the block at 256 tokens makes sense to avoid blocking the game but if the calculation exceeds it it does not generate any tokens.
if the field is empty it should generate up to the maximum number even if it greatly exceeds the number 256.
4 votes -
**** Bloodthirsty Conqueror and **** Your Game
I hate this disgusting game ruining combo killer. Worse than the Uro days of yore. The Magic The Gathering design team should be fired.
10 votes -
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes -
shuffler
Fix your Shuffler Arena. I am so sick and tired of the insane game swings of one game getting completely mana screwed and the very next game getting completely flooded. It never fails. If lose for bad plays on my own part, fine. But I am so **** tired of losing because of severe mana ***** or flood. FIX. YOUR. SHUFFLER.
21 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
5 votes -
Teferi hero of dominaria priority issues
when playing with Teferi, Hero Of Dominaria and using his +1 ability, when it triggers at the end step there is no priority to tap lands before it resolves.
I want to "Go to end step -> tefri trigger on stack -> tap two lands -> resolve teferi trigger -> untap the two lands -> tap them again -> cast 4 mana instant.I have tried using full control but the game goes straight from step 1 to 4 without any possible interaction.
Wilderness Reclamation is also in the dack and it works exactly as intended.
2 votes -
Sphere of saftey bug
I was attacking for lethal while my opponent's Sphere of safety and 5 other enchantments were on the field. It required 18 manas to attack instead of 6 caused me to concede.
2 votes -
game goes from full screen to windowed mode.
Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.
It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.
6 votes -
Knight of Grace gets killed by a Black Spell
Knight of Grace gets target of Black Spell even though it has hexproof from black
In a standard ranked game my Knight of grace got killed by a "Go for the troat". It has hexproof from black. Go for the troat is a black spell.
4 votes -
"Play" and "Resign" buttons are not displayed in Jump In! event.
When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
Thus, it is not possible to play or resign from the Jump-In! event.11 votes -
Game Crashes
There are significantly more crashes during gameplay. Once kicked, I am not able to re-enter the game. I believe it is for the length of time that is required to end a match for the timer running down. This did not happen before.
Also, when the window is closed on mobile, it always closes the game completely. I used to be able to close the window and then open it back up again to continue game play. I am not able to do that anymore.
2 votes -
Unable to use Mazemind Tome Artstyle despite owning the same set of card
Today's daily deal had the Parallax "Foundations" version of card Mazemind Tome.
I have the regular Foundations version of the card so I purchased the parallax version and went to my collection to apply it and it is not available. I have included a screen shot of the store showing it was purchased and no longer available. And another screen shot showing my collection with the regular Foundations card but not the parallax version I just purchased.63 votes -
I can’t help but feel robbed every time you give me 20 gems instead of a rare.
Chance is already cruel enough in real life—just look at the distribution of wealth in the world. To make matters worse, MTG Arena punishes you the rare times luck smiles upon you by giving you 20 gems instead of a rare, especially for those of us still missing so many rares. I think I speak for Magic players worldwide when I say I’d rather get the worst rare in the history of the game than 20 gems. I can’t help but feel cheated every time that happens.
2 votes
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