MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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snakeskin veil didn't give hexproof
They cast go for the throat on my tranquil frillback thru the first chapter on founding of the third path. i then cast snakeskin veil to protect my creature. it resolved, then go for the throat continued to target my creature anyway and destroyed it.
6 votes -
Nazgul Commander Bug
You can't add more than 1 Nazgul to any of the commander formats, you should be able to add up to 9 due to it's effect.
27 votes -
Delney, Streetwise Lookout doesn’t double Enduring Innocence.
Delney, Streewise lookout states “if an ability of a creature you control with power 2 or less triggers, that ability triggers an additional time.” Enduring Innocence is a 2/1 Enchantment Creature. The effect of Enduring innocence is never doubled in game however.
3 votes -
Invisible draft pick
I was in a Traditional Draft for Foundations and was drafting normally. At one point I noticed the UI showed that there were many packs stacking up for me but I did not see any cards to pick. Once I realized there might be a bug I quit out to the main menu and resumed my draft. Turns out the packs were piling up on me and I was forced to take a randomly selected card.
6 votes -
Full art lands
Hello, I purchased full art mountains in the shop for gold (LCI290) but I can't find them in my collection even by pressing the > arrow button, as if that art does not even exist. This happens for all lands and the only one that I can use as full art is the one I set as Default immediately after purchasing (MID272). Is this a common issue? I would like to use the full art lands that I spent my in game currency to acquire.
4 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
How to defend against Screaming Nemesis (red deck) - remove this card
Hello
Please remove / ban Screaming Nemesis..
It creates a cant gain life thingie- which is impossible to remove. Else- add cards that can defend against it .
Ridiculous card if there is no defense.
Ban it. Or fix the situation.. thanks:)
3 votes -
FDN Set Collection Incorrect Totals
In the Set Collection tab, Foundation is showing 60 Rares to collect, and 20 Mythics. There are 129 Rares in MTGA for FDN, and 34 Mythics.
(It may be that you are only including collector numbers up to 271, and not the FDN cards with collector numbers > 442, which are also part of the set.)4 votes -
Receiving gems for packs when rares are still available (Pioneer Masters)
I am receiving the 20-Gem card for having collected all the rares when there are 6 that I have not collected any of:
Hallowed Moonlight
Part the Waterveil
Dark Petition
Radiant Flames
Rakdos's Return
Unexpected ResultsAll 6 show on the Card Image Gallery as being available in MTG Arena Store Packs.
I initially received 5 of the 20-Gem cards since I was opening 10 packs at a time. I didn't think I had collected everything, so I tested it again by opening only 1. I used the "Repair Game File" function and tried once more with a single pack,…
5 votes -
duplicate protection
There appears to be an issue with duplicate protection in the foundations set. When purchasing standard packs I now am only getting gems instead of missing rares for the set. I have no copies of a number of rares, while many others I've got 4 of.
2 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
3 votes -
always stuck at "currently waiting" interface
always stuck at "currently waiting" interface
3 votes -
Bug: The mana cost may not increase with Talion's Throneguard with Bargain
Talion's Throneguard; paid Bargain cost and returned Tajic, Legion's Valor to opponent's hand via bounce effect, but did not increase mana cost.
When I tried it with Sparky, there was no problem, so does it depend on the target?
2 votes -
Draft game ended suddenly
Hi there,
just was 2 turns into a Draft game when it suddenly said "Waiting for server" and after a couple of seconds I was back at the draft screen that shows my current wins. It seemed it was neither counter as a win or loss (maybe a draw?). Anyway it was worth reporting.
Edit: After the next game that I won I had an additional loss on my tally...
This obviously hurts, especially in a Premier Draft. Could I get some form of refund?
6 votes -
Full Screen Issue
When changing the screen setting to full screen after completing any game mode the screen will come out of full screen mode and has to be selected again.
6 votes -
Fix it ticket
Here's a brand spanking new idea I'm sure nobody has thought of... actually it's a 2-option idea... either let people chat instead of using childish emojis or FIX the game they screwed up! There's no strategy anymore. It's people copying peoples' decks. Sure anyone can do it but playing the same decks over and over from millions of people is just annoying. The game is dead from what it was. THEN... you guys royally effed it up by pandering to people to have uber-powerful decks. The balanced is screwed. There are so many destroy/exile cards now people create decks just…
2 votes -
Loss of Server closes game, rather than waiting for reconnection
When I get a Loss of Server message, the client is closing the game after just a few seconds, rather than waiting for the game to reconnect. There doesn't appear to be a problem with my internet when this happens, so it seems to be an issue with the MTGA software or your servers. The biggest annoyance is that I lose a wedge of rank as if I lost the game when this happens. To the point where it's not going to be feasible to play ranked games.
6 votes -
SHUFFLER
what the **** is wrong with you twits, I have managed to bring in a few friends to the game and because of you " genius " hand smoothing idea they keep quitting. You say its only until they move on to best of 3 but when they don't make past the first few games because the draws are all mana or no mana how does that work? Another good reason to get rid of the stupid shuffler is hand smoothing could be argued that the clause in your ToS should be null and voided because you have changed the…
4 votes -
Constantly getting kicked out a match
most of the time (90%) I’m in a match no matter if I’m losing or winning I’ll get kicked! Tried on several network and 2 platforms (pc and android tablet), it is all the same.
4 votes -
Outpost siege copy missing prompt
When trying to make a copy of Outpost Siege the option to pick "Khans" or "Dragons" does not display correctly and instead show two options "Missing prompt 927521" and "Missing prompt 927522." Selecting an option appears to work correctly but it is difficult to know which option the user is supposed to select.
5 votes
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