MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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Heliod, Sun Crowned is crashing my game.
Whenever I cast Heliod, Sun Crowned it crashes my game as it enters the field. This also happens when my opponent will play Heliod.
5 votes -
Game crashes on bounce spells
Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.
8 votes -
Ranked match ended abruptly
The ranked match ended abruptly and returned to the home screen, and for some reason it was treated as a defeat. Of course, I did not surrender.
7 votes -
The Color challenge bugs
Color challenge has a bug when playing with blue deck against the white one, when I've used Unsummon at start rounds the Ajani bot keeps enchanting positively my creatures, easing the game.
5 votes -
claims from mastery orbs gone missing.
the mastery orb has a bug. So far it has taken 3 of my mastery orbs claims and took the csards out of the claim queue yet not into my decks. I notified tech support and was neglected . Until they fix this issue I will not be spending real money on this APP
3 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Kicked while playing premium draft
I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..
6 votes -
Land
Never in my life of playing magic since like 1995 have I EVER had 4 land in my hand then proceeded to draw the next 6 cards being land.
Continuously.
Or never drawing land.
I couldn't possibly shuffle my decks this way if I tried.
It couldn't possibly be this hard to create a shuffle program to actually half assed randomize the cards could it?
17 votes -
Mana drain not allowed to be played
Wasn't given option to counter with mana drain, had two open blue, it was my turn. Both times I had a deathrite shaman out that it was giving me the option to use but when I tried multiple times to forcibly drag mana drain from my hand to enter the stack nothing would happen. Nothing was uncounterable. There was no cancer of souls or anything that would have pre ented my interaction.
1 vote -
Fix the shuffle algorithm already!
60 cards, 20 plane's and out of 12 cards delt I couldn't get 1 plane? Seriously?
4 votes -
jump in home button
jump in event button "play" became 'home', cannt start play or select new decks
23 votes -
MTG Arena mobile crash bug
On iPhone and my client keeps randomly closing out when entering a match even after closing and reopening the application.
2 votes -
Cannot view opponents' graveyards during sideboarding
On mobile android the UI is so terrible that you can't view your opponents graveyard during the sideboarding process. Bo3 has completely gotten the shaft on arena.
3 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
Matches end randomly
Occasionally, matches I am in will randomly disconnect. The program is still connected and I can start a new match so it's not a connection issue. The match just stalls briefly and then I am taken out of the match and back to the home page. This has happened in several ranked matches but the worse is when it happens in Events that I have paid for with gems or coins as when it happens the event then gives me an automatic loss so I end up potentially losing the event and then I lose gems and coins I have…
8 votes -
concede button , Bloodthirsty Conqueror
Regarding the combo of "Bloodthirsty Conqueror" that will lose life until the end of the game. Why is the "Concede" button not available? If there are many lives that need to be lost 1 life at a time, do I just have to wait?
20 votes -
Resolution issue
2560 x 1600 Resolution Cutting off Card Text on Screen
Please make the text fully visible at this resolution.
6 votes -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
4 votes -
Crashes to main screen
On IOS when playing best of 3 the app will randomly leave the game and return to the main menu. Also occasionally occurs when rejoining the game with match in question. The match can usually be rejoined by rebooting the app or attempting to enter the play queue, but sideboarding is impossible for the remainder of the match.
2 votes
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