MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10068 results found
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Game crashes after the last update
The game crashes when I open it after the last update.
I uninstalled the game and re-installed twice but it still crashes.101 votes -
Game crashes before and after every game
Every single game I play the game crashes on me either while it tries to find a match, right after I am paired, or very early on in the game. If The game reloads fast enough, i get to make a mulligan decision, but sometimes I lose an entire turn.
When the game ends, it crashes again and I have to reset before I can see any rewards or whatever else.
38 votes -
Lag Freeze when searching Library - see video posted of the event taking place!
problems [multiple]
1. huge lag while playing [rank] and searching library, lost many games because my time ran out while it was 'restacking my deck or some other useless animation, or just stays frozen all together and come back to being 'defeated'
2. while mulligan, im having to wait until their animation or mine ends b4 i am allowed to remuligan
3. even if they have not mulliganed.... i must watch all of my own restacking of my deck animation prior to being able to remulligan...plz... ffs, take care of this issue b4 adding any extra fluff to the…
43 votes -
Random Disconnections
The past few games that I've conceded, when clicking the Concede button, I get disconnected from the match. I have to reconnect to the client or force close and reopen it.
Additionally, certain games will simply disconnect me for no reason. This did not happened to me before the M20 patch.
29 votes -
Mastery system exp
I did not get exp for my first, second or third win. I was under the impression I could get 1000 exp every day. 800 from daily quests and 200 from wining matches.
76 votes -
direct challenge
cant direct challenge. We both entered each others details and set game up the same way. (best of one and coin flip) still would not connect.
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314 votes -
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91 votes
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Server Lag in Game
Game lagged out in game. Couldn't play on my turn and got roped.
83 votes
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