MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9093 results found
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Never Recieved Fleem
I played in an OM1 pick two draft event, but for whatever reason I have not received the Fleem cosmetics
4 votes -
Was Fleem just a dream?
I did the pick-two draft of Omenpaths, but I never received the Fleem cosmetics.
Please help 🥲
4 votes -
Missing Fleem's Cosmetics
I did not receive any of the Fleem's cosmetics despite purchasing 80+ packs. Please assist. Thanks
4 votes -
Fleem event for omenpaths
I never got my Fleem after opening 10 store packs of cards. It was done by Sept 30 and I bought the regular cards as a ten pack and then opened them right away. I would like to receive my reward for doing the task.
4 votes -
No fleem after opening 10 packs of through the Omenpaths
During the promotion's time I opened 10 store bought packs of Through the Omenpaths and have yet to receive my Fleem rewards.
4 votes -
account issue
I had preordered omenpaths mastery pass and i did not receive fleem cosmetics. I ordered before the announcement. Would you please check, thank you.
4 votes -
Unfair game breaking combo
This combo is game breaking and completely ruins the game. Ban the cards for use. It's a ridiculously easy exploit and I would hope this is not what the game has turned into.
4 votes -
Got 20 gems reward instead of a rare card of Edge of Eternities: Stellar Sights (EOS) in a EOS booster , despite I own few.
I got 20 gems reward instead of a rare card of Edge of Eternities: Stellar Sights (EOS) when opening a a EOS booster , despite I own few.
see the screenshots of the opening booster and my collection of stellar sights.4 votes -
Premier Draft Through the Omenpaths
I used a draft token for a Premier Draft Through The Omenpaths and tried to make the deck twice but it said unable to submit deck please try again later. When I later returned the draft was entirely gone and so was my token and the cards from the draft.
4 votes -
Premier draft disappear
Around 20 minutes ago I joined Premier Draft Omenpath. After selecting cards and winning 2 games I don't see it anymore. There was no message, no rewards given. It simply disappeared from game so I lost my coins to enter it
4 votes -
Final Fantasy Premier Draft is not showing
Final Fantasy Premier Draft isn't showing up.
I think some kind of bug is occurring, probably because I left the Premier Draft for End of Eternity untouched.
I can't play the game properly, so please fix it.
4 votes -
Draft failure, Timeout
Tried to start an Across the Multiverse pick 2 draft, failed to find a draft table, and upon restarting client got a timeout error message. Would like my gems back please.
4 votes -
Endless queueing for Omenpaths/Final Fantasy events
On Mac, Ranked Pick-2 Omenpaths & Ranked Premier Final Fintasy Draft build queues but never ready up. In the queue building screen for the Final Fantasy event, the draft pod displays four spots only.
4 votes -
Apparent bug - Viggo end of Ig's Crossing
Opponent cast Viggo for its transformation cost. This appears to be a bug as the card should be first cast and then transformed. Instead, opponent was able to cast the transformed version right out of their hand. This is the second time I've encountered this, but when I had Viggo I wasn't able to cast it that way.
4 votes -
Traditional Draft OM1 is pick 2 with 8 people
Traditional draft in the description says it’s “pick one card at a time” not a pick-2 draft, but it’s making you pick 2 when drafting.
4 votes -
Pick Two Card Selection
i went to unselect a card and it picked it for me! also multiple times i went to select a card with the timer running out and it unselected one of cards i wanted! this is awful and super unintuitive !
4 votes -
Brako, Heartless Hunter
With Braco the Merciless Hunter on my field, my opponent had a 2/3 and a 4/3.
I removed the 4/3 with Scorpion's Poison Needle but Braco's effect was not triggered.
I believe it triggers because the maximum power died.
If this is a bug I would like my entry fee gold back.
4 votes -
My draft lagged and arena crashed
Arena crashed during draft and i couldnt log in again, constantly reciving the connection lost...
Even tho i have internet access4 votes -
Card Art Style Not working
I just purchased the Simulacrum Synthesizer card art style in the store.
It shows in my deck that its applied.
In game the old card art applies. I've done anything from remaking my deck to applying the style off and on and nothing that I do gets it to work as intended.
Spent money on this style. Can this be looked at?
4 votes -
プレオーダーが2回受け取れてしまいました
前提として、スマートフォンを2つ普段遣いしています。
1つ目のスマートフォンでアプリを起動、プレオーダーをいつも通り受け取り(1回目)
明日になってから2つ目のスマートフォンでアプリを起動したところ、見慣れないメールが3つあり、開いたところプレオーダーが添付されており、受け取れてしまいました。(2回目)
1回目のプレオーダーは全て開封済みで、反映されているためバグだと判断いたしました。
対処をお願いします。4 votes
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