MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3205 results found
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Reconnection issues when network changes
When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Feast of the Victorius Dead does nothing
The card literally does nothing on the field at end of turn. I've played it multiple games and it's the same result. Creatures die, end of turn happens but no trigger.
1 vote -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show…
1 vote -
Cannot Cast Instants or Sorcery
Cannot cast instants in ranked match. I had plenty of mana. It would summon the spell and tap the necessary mana but would not let me select a target creature, even though it was prompting me to. My opponent had nothing on the board that would prevent me from casting. It would even outline the available targets in blue (like usual) but I could not select any. My timer just kept running until I was eliminated. It wouldn’t even let me cancel the spell to play something different. It just froze until play passed to my opponent. I attempted banishing…
1 vote -
Wasting time
Time wasters take away extra time it’s unnecessary if you take 20 minutes to pick your first card or sit thair wasting time not even on the app you shouldn’t play your to speed for this make it blitz or something if as soon as it’s your turn you don’t play within 3 seconds you forfit your turn it’s ******** how many platnim players can’t play game
1 vote -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
Aura gain control issue
I had a creature with a aura attached to it, my opponent used Goatnap and the aura fell off the creature and went to my graveyard which to my knowledge is not how that works
1 vote -
Is Blight Rot being checked for more than 4 copies
I have noticed again that a copy of Blight Rot will be in a booster pack even though I already have 4 copies.
Should I receive a common wildcard instaed?
I have been noticing common and uncommon wild cards appearing in some of the packs so I am thinking the counter routine is working but wondering if Blight Rot might be getting missed in the quantity check.
I have uploaded two log files.
One is from before running the repair files while the other is from after.
Hope they help.1 vote -
Ugin, The Spirit Dragon 2nd loyatly ability
Ugin's 2nd loyalty ability is bugged for Weathered Runestone. It is currently exiling Weathered Runestone incorrectly. Weathered Runestone is a colorless artifact and should not be exiled but Arena is exiling it incorrectly
1 vote -
Bug
Impossible to Capture a Log in Arena after and during gameplays where there was incorrect rules interaction like : double attack failed,ecc
Platform Android1 vote -
Bug MTGA mobile Samsung A55
I have done the tutorial once and I started it again to show the game to my doughter. In the second match when the opponent summons the 7/3 creature the game crushes. Starting the game again gets me back to the tutorial and I can't get away from it. So now I am stuck on it without a way to close or finish the tutorial and no way to play the rest of the game.
1 vote -
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
1 vote -
Game crash
Playing on iOS and for some reason every time I play a snakeskin veil in response to a spell it causes the game to crash and usually I cannot get back in until the current game ends
1 vote -
セフィロス
マルドゥエネルギーに威名のソルジャー、セフィロスを入れて使っています。戦場に出た際にクリーチャーを生け贄に捧げたのですが、ドレインが誘発しませんでした。そのため、続いて召喚したオセロットの群れがターン終了時にトークンを出しません。
1 vote -
Legality Standard format issues
I am trying to create a deck, and using an AI to help me flush out some ideas faster, it’s telling me that there are SIGNIFICANT discrepancies on what is/ not legal, specifically for standard, like Sheoldred the Apocalypse the AIs, 3 now, say it IS legal, and yet, when I try and have those in my deck, they’re highlighted red= non-legal…who’s right? I’m in Arena, IPhone edition, and also, go for the throat too…these are VERY frustrating things to have happen, is your list online up to date on the legality of said cards? I’m sure it is, but…
1 vote -
moving
My friends all suddenly have "bad backs" now that I’m actually moving this weekend. I’m stuck in a second-story apartment in Midtown with a heavy sofa and a dining table I can’t lift alone. Does anyone know a crew in Sacramento that is reliable for a quick afternoon job? I really don't want to spend my entire Sunday dragging boxes down those narrow stairs.
1 vote -
help
Quick question—is it even possible to find affordable help for a local move around here? I only have a few big items like a bed and a dining table, but I physically can't lift them myself due to an old back injury.
1 vote -
Moonshadow
Moonshadow counter remove is not being triggered by Goblin tokens dying. From my understanding the tokens die, enter the graveyard and get deleted. IF this assumption is correct, Moonshadow ability should proc. Which it does not.
1 vote -
Sur le texte de la carte Dormeur Benalian, il est écrit que si elle est kickée, un joueur sacrifie une créature. C'est une erreur, car c'est
Sur le texte de la carte Dormeur Benalian, il est écrit que si elle est kickée, un joueur sacrifie une créature. C'est une erreur, car c'est "Chaque joueur" sacrifie une créature...
Il y a également un bug avec les mascottes, impossible de la modifier pendant la création du deck, elles n'apparaissent même pas, hormis celle par défaut.1 vote
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