MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8955 results found
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Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.4 votes -
Land draw
How can i have 20 lands and every turn i only get a land or a cultivate?
I can have half of the lands on the bord and still get a land4 votes -
Match Making Sucks
This is probably one of the hardest feature of any games out there, but can you stop matching me with overpowered decks?
Please improve your **** match making. Thank you.
4 votes -
Game Forced Draw at moment of Win
With opponent at 1 life and a life gain / drain trigger on the stack game screen showed a draw BUT opponent proceeded to die, match ended denying a Win and went to main interface.
4 votes -
Achievements Not Logging
I've been working on Achievements and noticed that they aren't being logged correctly. I've completed the following achievements and didn't get a notification of their completion:
Going Wide (Attach with 15 or more creatures in a single combat step)
Who Needs Cards? (Win a game with no cards in hand)
Suprise Attack (Attack with 5 or more creatures the turn they entered the battlefield during a single combat step)
Turbo Mana (Pay 6 or more mana for a spell while you have 3 or fewer lands in play)I tried force closing the app and reopening it in hopes they'd…
4 votes -
Network error - Unable to Redeem Wildcard
Unable to redeem rare wildcards only. The other three, common, uncommon and mythic seem to work. Haven't been able to craft a rare wildcard in days. This was after opening about 20 packs from purchasing the two intro bundles, $5 and $15, then spending the gems on the Aetherdrift mastery pass.
4 votes -
Lifelink is so broken
Lifelink is limited to damage dealt not the cards power. Gaining any more life than what the damage dealt is literally violates the games ruling on lifelink.. these bugs are so devastating to the gameplay that physical cards seem the only enjoyable way to play.
4 votes -
Entered Cube event - non existing
I just paid 4.000 gold for a Cube event in Arena. After two attempts to join the table I restarted the app only to find that there is no Cube event at all. Tried it on my computer as well, nothing. But my 4.000 is gone. Attached are the screenshots from my joining attempts. Pls give me my hard earned money back :)
4 votes -
No sound MtgArena Macbook Pro
No sound when playing MtgArena at Macbook Pro. My system is macOS Catalina 10.15.7. Everything works fine, but no sound.
That's my MTGA version 2025.46.20.2625.1127871.
4 votes -
attacking creature destroys aetherspack while equipped
Doors of Durin put a ghalta into play attacking an equipped aetherspark
4 votes -
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.
4 votes -
App crashes on launch (Android)
After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen
4 votes -
Surveil instad of Mulligan or any other interaction
After the last updatee I can't play at all. Any time I start a game I get a surveil request instead of the mulligan, no buttons for interaction appear nor anything can be done other than surrender. In the event of going into the match by the clock running our of time I again get a surveil request over any intraction that requires a confirmation, no buttons either. I have cleaned my game, defrag it, reinstalled it in differnt disks yet the problem still goes on.
4 votes -
weekly wins didn't reset
My weekly wins didn't reset
4 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
Bloodletter of Aclazotz bug
Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.
This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.
4 votes -
Match randomly ending with DRAW on the screen while still playing
I have played a number of matches on my iPhone and on my PC that have randomly ended the match as "DRAW", sometimes while actions are currently happening, sometimes when I'm literally seconds away from a win, even my last one I could see that I hit for lethal damage, opponent's life went to -5 on the screen as "DRAW" came up. I'm not getting my wins and it's so frustrating I don't even want to play. Some of these matches would have netted me further items on events.
4 votes -
Brawl matchmaking
I beg of you to look at your brawl matchmaking i have been playing an insect typal (lol) w atchiok or whatever as the commander and i swear i am exclusively matched against 5 color good stuff. Like please
4 votes -
start your engines
Either player putting a spell with the Start Your Engines mechanic on the stack has regularly caused my game to crash, causing me to lose ranked matches in Standard as well as Premier Draft games
4 votes -
Game frequently abruptly ended by "Waiting on Server".
Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play…
4 votes
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