MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9088 results found
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Bug Report – “Keep Hand” Option Missing During Mulligan Phase
I am writing to report a serious bug that has made the game unplayable for me. In Best of One matches, when I click "Play" and enter a game, everything proceeds normally until the opening hand phase. At that point, I am prompted to choose whether to keep my hand or take a mulligan — but the option to “Keep” my hand does not appear on screen.
As a result, the only option available is to mulligan. This continues until I have no cards left in hand, causing an automatic loss. This issue has occurred six times already, and due…
4 votes -
Crash after trying to claim rewards on android
After I finish a match and click on claim, the game crashes. This happens with the daily rewards aswell as the midweek magic rewards. My expected results: the game not crashing. This bug occured on android.
4 votes -
Ban Omniscience
Ban Omniscience, I have been playing magic since 1994 plus. I play this game because I think It's the best game ever created by men! Even if the game has major flaws, we love to play it for it's richeness, it's art, it's complexity but some flaws have to be corrected one of them is that there is no worst feeling then playing against a non interactive deck that also takes forever to set up and you no longer get to play the game knowing that you have to sit there for 10 mins until it concludes. Banning card is…
4 votes -
Phelia, Exuberant Shepherd not returning card to battlefield
When playing against Phelia, Exuberant Shepherd, it exiled my commander but did not return it back to the battlefield under my control at the start of the next end step. Selected the option not to put commander in command zone, and card stayed in exile.
4 votes -
Dollmaker's Shop broken after returned from Temporary Lockdown
This has happened a few times to me. A Temporary Lockdown lands and my Dollmaker's Shop is exiled. When the Temporary Lockdown is destroyed and the Dollmaker's Shop is returned it is locked and no longer creates tokens when I attack.
Dollmaker's Shop should return to play in a functional state.4 votes -
Collector Achievement not unlocking
I finished the phyrexia all will be one main set. I have 100% completion according to the client and it will not let me craft anything else. Pic attached shows the full completion for OTJ as well as the collector title still being locked. Please advise
4 votes -
Repeated in-game disconnects resulting in immediate game losses
My games have repeatedly been disconnecting and bringing me back to the Arena game launch home-screen with no chance to re-enter the game. Prior disconnects (in the past) were server issues and I could at least Ctrl-Alt-Del to close MTGA and quickly restart the client to get back into my game (sometimes burning a timeout or two). These latest disconnects are immediate and result in game losses (including at least one ranked B03 Traditional match).
4 votes -
Manually assigning damage
It is impossible to assign 2000+damage using only the arrows. You have to click them 2000 times, which is impossible to do within the given time. So I die because timer runs out. Please make an inputfield or make it possible to count below zero to reach highest damage fast. Game on iphone.
4 votes -
Endless waiting for opponent
I encountered a problem some time ago. And the problem on my account has not been resolved. Apparently the company doesn't care about anyone who has this bug.
4 votes -
Loading Time / not loading on mobile phone
since the last update a few days ago the loading time increased dramatical or it does not load at all. I lost several games because I couldn't do anything because of loading time in the game (and lost rank because of it). Also going into the shop causes a loading time of minutes. It is not possible using the game with mobile phone at the moment.
iPhone 14 Pro
iOS 18.4.14 votes -
Waiting for server error
Just fix it. It's ruining a lot of games and I don't see any mention of a fix
4 votes -
Karakyk Guardian
My opponent's Karakyk Guardian did not lose hexproof after it dealt damage in a premier draft.
4 votes -
Ban Omniscience in standard
It's gotten to the point where I just want to concede as soon as I see someone is playing azorius. It's one the least fun combos I've seen in the game.
4 votes -
Games crashing and returning to Home Screen.
Occasionally, during gameplay, the client will close the match I’m in and return to the Home Screen or event tab. This occurred while I was playing the Pioneer Showcase, causing me to get a game loss as I was unable to restart the client and connect again.
4 votes -
Karakyk Guardian
Lost a game in premier draft tarkir:dragonstorm because Karakyk Guardian didnt lose hexproof after dealing damage multiple times. had sarkhan's resolve and couldnt cast it on him even after karakyk guardian hit face twice and blocked one of my creatures attacks.
Windows pc
Gave me my second loss in my most recent draft. Please refund the draft and fix the bug.
4 votes -
Ban omniscience and toxic decks
Please ban omniscence from standard and alchemy; it's becoming a very toxic combo deck and creates a negative environment in these two formats. And also pay more attention to mono green devotion in historic, the addition of Temur cards from the last Tarkir set has negatively changed the deck, that is becoming more and more toxic, with infinite annoying combo. Generally, every combo deck in a platform like Arena should be carefully monitored.
4 votes -
Can't cast instants
Multiple instances but most recent was not being able to respond to opponent's removal using Turn Inside Out on my Heartfire Hero. Losing that definitely sways the outcome.
4 votes -
Flurry Mechanic Creates Uninteractable Room Tokens
Hello! I am reporting a bug that involves interactions between the Flurry mechanic from Taigam, Master Opportunist and the Room enchantment types. When casting a Room enchantment as the second spell, which triggers Flurry, the copy of the Room spell that enters the battlefield will have no art. It still occupies a spot on the board and if hovered over, will display the art-less preview of the card, but the rooms can't be opened. The original card will come in as usual in 4 turns. The enchantment Extravagant Replication does not have this issue. The tokens created by Extravagant Replication…
4 votes -
Brawl - Ashaya - Losing abilities
I had enchanted Ashaya with Imprisoned in the Moon. Opponent had 1 creature in play which was enchanted with Eaten By Piranhas. Opponent had no other creatures in play under their control and all lands were tapped. Ashaya was now a non-basic land and had lost all other abilities, totally greyed out.
Go to opponent's turn
Opponent plays a Scute Swarm, and the game reacts as though Scute Swarm was a Forest and triggered itself. Opponent then plays Kona and Scute Swarm reacts again as if Kona was a Forest.
Ashaya is greyed out before these new creature cards are…
4 votes -
visual glitch
This has happened for about 2 or more days, I have been playing some standard best of 3 and every time I have played it gives me this weird visual glitch without fail and I just don't know what to do about it. It's annoying because I can't access certain menu options until I completely reboot the game.
4 votes
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