MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9029 results found
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Not drawing lands
Consistently not drawing lands when I have 20 of them in my 60 card deck
4 votes -
shuffler
è l'ennesima volta che scrivo su questo blog per segnalare un problema nello shuffler e sono così stanco di farlo che questa volta lo scrivo in italiano perché non ho più voglia di tradurlo, tanto non verrebbe letto lo stesso. L'ho anche fatto notare più volte aprendo direttamente un ticket con Wizard, ma nessuno pare interessarsi alla cosa e ci si nasconde dietro mail preconfezionate.
Riprovo, anche se ormai non ho più fiducia né nell'azienda, né negli sviluppatori, che mostrano grande disinteresse nell'esperienza di gioco degli utenti.
Come è possibile che nella maggior parte delle partite io peschi 10 terre…4 votes -
Slow Players
All players that take 5 seconds or longer on average to play need to be grouped up together and the rest of the people that are experienced and know how to play within a reasonable time can be grouped together. Seriously considering leaving the game over waiting for slow players.
4 votes -
Shuffler, match making draws
Ya know, this is starting to get old, getting matched up with single numbered rank players on top of that trying to make the right plays and then getting flooded cause shuffler is rigged AS ***. Yall seriously need to fix your stupid ** system cause this is infuriating. Can’t even have fun cause it’s bad match ups after bad match ups. It’s upsetting.
4 votes -
Fix The Arena
How about fixing the matchmaking and shuffler on that arena game? It still is complete garbage - since fnig BETA
4 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
4 votes -
Set Completionist II Bug
I am trying to complete the set completion 2 achievement (4x of every card) and I decided to do it with the set phyrexia all will be one.
It says I have the set complete but it isn’t giving me credit it for the achievement. I have a feeling that it involves the new change to how duplicate cards was changed in last patch and it’s affecting the card phyrexian obliterator.
4 votes -
Bug Report – “Keep Hand” Option Missing During Mulligan Phase
I am writing to report a serious bug that has made the game unplayable for me. In Best of One matches, when I click "Play" and enter a game, everything proceeds normally until the opening hand phase. At that point, I am prompted to choose whether to keep my hand or take a mulligan — but the option to “Keep” my hand does not appear on screen.
As a result, the only option available is to mulligan. This continues until I have no cards left in hand, causing an automatic loss. This issue has occurred six times already, and due…
4 votes -
Crash after trying to claim rewards on android
After I finish a match and click on claim, the game crashes. This happens with the daily rewards aswell as the midweek magic rewards. My expected results: the game not crashing. This bug occured on android.
4 votes -
Ban Omniscience
Ban Omniscience, I have been playing magic since 1994 plus. I play this game because I think It's the best game ever created by men! Even if the game has major flaws, we love to play it for it's richeness, it's art, it's complexity but some flaws have to be corrected one of them is that there is no worst feeling then playing against a non interactive deck that also takes forever to set up and you no longer get to play the game knowing that you have to sit there for 10 mins until it concludes. Banning card is…
4 votes -
Phelia, Exuberant Shepherd not returning card to battlefield
When playing against Phelia, Exuberant Shepherd, it exiled my commander but did not return it back to the battlefield under my control at the start of the next end step. Selected the option not to put commander in command zone, and card stayed in exile.
4 votes -
Dollmaker's Shop broken after returned from Temporary Lockdown
This has happened a few times to me. A Temporary Lockdown lands and my Dollmaker's Shop is exiled. When the Temporary Lockdown is destroyed and the Dollmaker's Shop is returned it is locked and no longer creates tokens when I attack.
Dollmaker's Shop should return to play in a functional state.4 votes -
Collector Achievement not unlocking
I finished the phyrexia all will be one main set. I have 100% completion according to the client and it will not let me craft anything else. Pic attached shows the full completion for OTJ as well as the collector title still being locked. Please advise
4 votes -
Repeated in-game disconnects resulting in immediate game losses
My games have repeatedly been disconnecting and bringing me back to the Arena game launch home-screen with no chance to re-enter the game. Prior disconnects (in the past) were server issues and I could at least Ctrl-Alt-Del to close MTGA and quickly restart the client to get back into my game (sometimes burning a timeout or two). These latest disconnects are immediate and result in game losses (including at least one ranked B03 Traditional match).
4 votes -
Manually assigning damage
It is impossible to assign 2000+damage using only the arrows. You have to click them 2000 times, which is impossible to do within the given time. So I die because timer runs out. Please make an inputfield or make it possible to count below zero to reach highest damage fast. Game on iphone.
4 votes -
Endless waiting for opponent
I encountered a problem some time ago. And the problem on my account has not been resolved. Apparently the company doesn't care about anyone who has this bug.
4 votes -
Loading Time / not loading on mobile phone
since the last update a few days ago the loading time increased dramatical or it does not load at all. I lost several games because I couldn't do anything because of loading time in the game (and lost rank because of it). Also going into the shop causes a loading time of minutes. It is not possible using the game with mobile phone at the moment.
iPhone 14 Pro
iOS 18.4.14 votes -
Waiting for server error
Just fix it. It's ruining a lot of games and I don't see any mention of a fix
4 votes -
Karakyk Guardian
My opponent's Karakyk Guardian did not lose hexproof after it dealt damage in a premier draft.
4 votes -
Ban Omniscience in standard
It's gotten to the point where I just want to concede as soon as I see someone is playing azorius. It's one the least fun combos I've seen in the game.
4 votes
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