MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10243 results found
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Bringing Back Prerelease Promotional Code
Hi! I really love this game, but due to time and space constraints, I'm more comfortable playing on Arena. Sometimes I go to the store to play Prerelease events to play with old friends but also to get the 6-pack promo code. During the Aetherdrift prerelease, I was very sad to learn that you removed the 6-pack promo code: this is a complaint and a request to bring the code back. Thank you. Best, Marcello
3 votes -
Add in a timeout / warning system
Add in a system that tracks players who salt rope opponents. Lichess has a similar system in place for this kind of behavior. The amount of Salt roping once you Wrath a board or gain the lead is insane to me, a system should be in place to discourage this behavior as it ruins everyone's play experience.
Warning for abusing timers should come first
1st offense - Timeout 5 minutes
2nd offense - Timeout 10 minutes
3rd offense - Timeout 30 minutes
4rh offense - Timeout 1 hour
5th offense - Moderator gets notified and determines based on previous games…3 votes -
infinte concede
Let us concede during infinite combos! It's infuriating having to wait.
3 votes -
Waiting for server issues
I have been having issues during gameplay, receiving “Waiting for server…” messages mid-match and ultimately being booted from said match when about to win.
This issue has made completing today’s daily missions next to impossible, not to mention impacting my mythic ranking.
3 votes -
Vengeful Bloodwitch not triggering
A couple of times now when Valgavoth is on the field and you have Vengeful Bloodwitch and Amalia and the Amalia board wipe effect happens the Vengeful Bloodwitch life drain and gain ability doesn’t trigger even though Valgavoth gets removed from the play by Amalia.
Specific example:
Opponent has 6 life with Valgavoth and Atraxa in play
I play Raise the Past triggering life gain of the creatures returned building Amalia to 20/20 triggering board wipe getting rid off 12 creatures my side including vengeful Bloodwitch which normally triggers its ability but doesn’t when Valgavoth is on field and removed…3 votes -
Prismatic ending and lotus field
Prismatic ending and lotus field.
With 2 lotus field out and three dual lands- I want to cast a prismatic ending for all 5 colors. I use my 3 dual lands for blue white and red, and any way I try to get the game to use the green and black colored mana from the lotus fields does not work.
If I tap the lands before the spell it uses the wrong colors, If I tap the lands after the spell it uses the wrong colors by just eating the extra cost from the first lotus field.
Please tell me…
3 votes -
match loss by arena reseting the match
While in drafth the game terminate the second match and send me back to the lobby of the drafth.. not count the second game has a win or loss, then, afhter game 3 arena count the game it therminates has a loss and clossing the event for me.
3 votes -
Game crashes when either player casts mox amber
When either player casts mox amber game immediately freezes and crashes and cannot enter arena until match times out. Attempts at re entry cause game to crash again.
3 votes -
Algorithms
Congratulations, you have successfully ruined the best tabletop game ever designed. Your algorithms are garbage. Honestly how hard is it to program a random shuffler?
And I had better matchmaking back when I played Warcraft 3 battlenet in the early 2000’s3 votes -
No Countdown Timer for my Opponent
My opponent did not get a count down timer and went AFK. We are sitting at his turn to attack but he's doing nothing. I'm still online and my connection is still good. Unless WOTC servers are down and the client isn't saying anything.
3 votes -
All foundations packs I open give gems in the rare AND mythic slot.
All foundations packs (I have not tried others) I open give gems in the rare AND mythic slot, I am nowhere near full collection, at least 20 times straight this has occurred. This does not even come close to the value we are spending, hopefully when you fix this very obvious bug you will compensate everyone. NO WAY this is normal.
3 votes -
Scute swarm
Scute swarm token generation wasn't showing the correct amount of tokens and capped at what it showed at around the screenshot below. After this my game slowed down progressively more and more and timeout was being shown for me as he was playing lands and generating more scute swarm. Made my phone very hot and made my music player stop and eventually crashed my game.
3 votes -
Filter doesn't show all the Legal Collection/Sets
I tried to find a commander called Jyoti, Moag Ancient by filtering by SET, but is impossible to find all SETs legal (Advanced Filter). Missing cards from MH3 commanders
3 votes -
Please get rid of Ashaya Poq infinite loop
I was playing brawl on arena, my opponent played Ashaya and then Mythweaver Poq creating an infinite loop that drew out the game. All that is required is changing a single line of text from "conjure a duplicate" to "create a token copy". Yet this infinite loop has existed in game for almost 2 years now leading to a lot of very unsatisfying games with Poq, a commander that wants to run something like Ashaya, but can't play unless they purposefully want to draw the game.
3 votes -
Can't put land back in my cube deck
During the building of my deck I put all lands aside, but now I can't put Xander's Lounge back in. When I click it the game offers me to buy a alternate art which I don't want and dragging it in doesn't do anything.
3 votes -
Counter spell didn't work
I cast a counter spell and it didn't work. There was no legal reason it shouldn't work. I did get a confirmation, "Are you sure you want to target this spell?" and I clicked Yes because there was no legal reason it couldn't be targetted, but the spell was not countered.
3 votes -
FIX YOUR GAME BO3 & RNG
I DID PUT BEZA FROM SIDEBOARD, ******* CHEATERS PIGS!
FIX THE RNG & BO3 SIDEBOARD PIGS!3 votes -
Sparky Observations and Suggestions
This report contains observations regarding the Sparky bot. I have lost no coins or anything, nor am I bothered by having lost any games because of these observations.
- When Affectionate Indrik enters, it immediately battles most powerful creature, when battling another creature would ensure Indrik's survival and actually remove an opponent's creature. Also, it always fights, even when there's nothing to gain from it, resulting in the loss of Indrik but no loss of opponent's creature.
- Sparky used a 0/5 wall to block a 3/3 creature instead of 1/3 toxic insect, resulting in the loss of the game that turn.…
3 votes -
Freeze and general error upon playing Ral, crackling Wit
Error when playing Ral, Crackling Wit. Card image stays blown up and additional cards being cast stack on top of it, making game unplayable.
3 votes -
Display Issues on Galaxy Fold 4
1/21/25 The new update made the way cards display on my Galaxy Fold device significantly worse. The cards on the board are way to large and will go past the edge of the screen making it hard to see all of the lands or enchantments, the keyword icons are inconsistently sized, the cards in my hand take up too much space. Overall the UI is distractingly worse in the newest update and it is much more difficult to read the board state.
Note: The aspect ratio of the galaxy fold 4 is ~6:5
3 votes
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