MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10245 results found
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"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
How to defend against Screaming Nemesis (red deck) - remove this card
Hello
Please remove / ban Screaming Nemesis..
It creates a cant gain life thingie- which is impossible to remove. Else- add cards that can defend against it .
Ridiculous card if there is no defense.
Ban it. Or fix the situation.. thanks:)
3 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
3 votes -
always stuck at "currently waiting" interface
always stuck at "currently waiting" interface
3 votes -
and again, 9 land 4 spells or worse, one was 12 land in the top 16
Reimburse me. Your shuffler is broken
3 votes -
15 land deck, game 1, 9 land and 4 spells - lost. Game 2 4 spells 9 land - lost. Game 3 9 land 4 spells, lost. Every game I drew 9 land by 7
Shuffler doesn't work with DLC and 15 land decks. Refund me
3 votes -
When app goes in background during match it automatically gives loss
On Android, when I receive a call during a match and the app goes in background, when returning to app it automatically gives match loss, previously I was to able to continue the match.
3 votes -
Matches spontaneously ending mid match. Could be VPN gaming of the system.
Matches are spontaneously restarting or ended mid match. There is no progress captured; for example, if I need to play certain coloured spells to receive coins, the counter will not record the cards I played from said match. This is extremely frustrating and seems to happen when I'm winning a match. Rarely happens when I'm losing. See attached recordings. I think people are disconnecting from VPNs triggering the matches to end when they're losing.
3 votes -
Game locks up, "waiting for server" forever, sometimes ends match out of nowhere
I've had to stop playing. I haven't been able to play to the end of a game in a while. I hoped the new update would fix it. It doesn't.
The game has recently started locking up mid-match. It becomes impossible to do anything. Sometimes it takes me back to the main menu and then back into the match if I click "play." Sometimes it just hangs forever requiring a force-quit. Force-quitting the game and reopening it used to resume a match which was stuck on "waiting for server," but now it never works.
Also: the game has consistently crashed…
3 votes -
Thing in the Ice and Chalice of the Void interaction
Thing in the Ice states that "whenever you cast an instant or sorcery spell, remove an ice counter". Yes, Chalice of the Void counters my one mana spell, but the ice counter should still be removed. This is not happening in arena; the counters remain.
I play Arena on an Apple computer.
3 votes -
claims from mastery orbs gone missing.
the mastery orb has a bug. So far it has taken 3 of my mastery orbs claims and took the csards out of the claim queue yet not into my decks. I notified tech support and was neglected . Until they fix this issue I will not be spending real money on this APP
3 votes -
Cannot view opponents' graveyards during sideboarding
On mobile android the UI is so terrible that you can't view your opponents graveyard during the sideboarding process. Bo3 has completely gotten the shaft on arena.
3 votes -
damage was incorrectly assigned
During a premier draft I had a High Fae Trickster on the battlefield and had 7 Life. My opponent had a 9/12 trampler. I flashed in a 5/5 creature and blocked. Should have resulted in me taking 4 damage, but instead I took 8 damage and lost the game. This has to be a bug, right?
3 votes -
Cheating
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…
3 votes -
Unable to link Google account
I have had a problem since I requested to change my account's email address, as I cannot link my Google account to MTG Arena, as it appears that it is "stuck" to the previous email address, which I cannot unlink, as I no longer have access to that account.
3 votes -
Translation issue on Phylath, World Sculptor
In french, the translation of the landfall effect of "Phylath, world sculptor" is wrong ; it says "mettez UN marqueur +1/+1" which means "put ONE +1/+1 counter" instead of four counters which is the real effect. Had to search online why my opponent's tokens were getting so strong so fast lol
3 votes -
Incorrect rules interactions
Attached an aura("Feather of Flight") to a nonland permanent of an opponent while I controlled "Eriette, the Beguiler", mana value was the same(4 total).
The nonland permanent was still controlled by the opponent but it should have been under my control after I attached the aura.
3 votes -
Password won't autofill
On android when logging in to my account when pressing the autofill password suggestion on Gboard it does nothing. I have to go to chrome to copy password then back to app to paste. Super annoying with how frequently the game required you to re log in.
3 votes -
Defeated with Platinum Angel
How in the world did I lose the match with three platinum angels on the line?
I lost due to a bug, nothing had changed in previous turns, how did I lose?
Rigged game. I want explanations.And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!
3 votes -
3 votes
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