MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9093 results found
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White challenge 4 sticks after I defended bots first attack with a 1/1 double strike and enchantment counter of +2/+2.
Issue is in the title. Game freezes when, during white challenge 4, I destroy opponents 1/6 creature with a 1/1 creature with double strike and +2/+2 enchantment on it.
1 vote -
Kick out of game while it was my turn then when I was able to log back in it was my opponents turn and he exiled all my ****.
Im literally tapping mana to go ahead and win, when all of a sudden i was kicked and when I reloaded the game which it wasn’t long enough for my timeouts to expire, it was my opponents turn and he exiled all my ****. Im beyond frustrated.
1 vote -
curiosity
I used the card "Curiosity" on an opponent creature thinking perhaps I would draw a card if the opponent did damage to me, but when the damage was delt, nothing happened. He didn't draw a card. I didn't draw a card. I may have misunderstood how the card works and he would draw the card instead, but in any case I would expect something to happen. There wasn't anything on the battlefield to nullify the trigger either. I'm curious to know if someone else has had this issue.
1 vote -
(Marchesa / Fury) Interaction Bug
Playing Fury while Marchesa, Dealer of Death is on your battlefield will trigger Marchesa 3 times. Bug only seems to work with Fury and not other damage divided cards
1 vote -
Satellite select or Scroll slider button feature
The inability to scroll hand when fanned (playable) cards exceeds (such as having playable cards in graveyard) the border of play area is frustrating and detrimental to gameplay. Often the issues leads to timeouts being used and forced passing the turn, resulting in losses when overall outcome could have been a win otherwise. Cards such as Ancient Greenwarden become hazardous to the wincon when you lose your hand (often cards in hand are left and outside the play area border) to the lands in the graveyard. Suggesting to either have a satellite button to select HAND/GRAVEYARD/EXILE or a scrolling feature.
1 vote -
Fragment reality ignoring ward
Fragment reality ignored ward 2 when shelter by ghosts was attached to a creature using sigada’s aid. The fragment reality should have been countered but instead exiled the creature
1 vote -
Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
1 vote -
Shuffler Improbability
In multiple formats, but primarily Premier Draft, I all too often encounter scenarios where I have declining chances of drawing a land from about 27% (sometimes less) but proceed to draw lands for 3 straight turns. This is with no shuffling or deck stacking in many cases. It should be almost impossible for this to happen repeatedly within the small number of games I play each week (generally just enough to get 15 weekly wins, maybe 30 games if my win rate is not being tanked by the situation described here). The odds of this happening in even 4 of…
1 vote -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
Cases de carte noires
Sur mon PC, lorsque je clique sur "jouer" puis sur "récemment" et que je choisis de "modifier" un deck alors toutes les cartes apparaissent en NOIRES et lorsque je reviens sur les autres écrans des cases NOIRES apparaissent partout à la place de carte ou deck.
1 vote -
Deck Art Changes Unexpectedly
When editing a deck, the art I select to identify the deck (drag to the top) sometimes changes to random card art not in the deck. This happens even when not adding, removing, or otherwise moving cards in the deck - just viewing. Using Android. I'd expect the art to stay the same unless I change it, as it is tedious to repeatedly change it back.
1 vote -
Badgermole Cub removal skipping reaction phase
I've noticed this several times now and finally decided to post a bug report. When I have a Badgermole Cub out and the opponent uses removal. I will often not have a chance to tap other mana sources at instant speed in response before their removal succeeds.
1 vote -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
1 vote -
Banned cards in ranked
Played ranked game. Alchemy.
Played against vivi.
Why is it banned if I play against it?
1 vote -
Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…1 vote -
omniscience quick draft is falling
Avatar omniscience quick draft is falling
I I entered the Avatar Quick Draft event with the Omniscience emblem, but the program wouldn’t let me finish it. Every time I started a match, the timer froze and the game wouldn’t begin. I wasn’t able to complete the event despite having no losses.
1 vote -
Brawl gameplay freezes up
When I start a game on my android phone, Arena will select an opponent but the game freezes before the initial hands are dealt. The only option is to choose to concede to exit, otherwise the game freezes at this point. It will go through the timer and warnings but nothing else seems to work
1 vote -
Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your…
1 vote -
Ranked losses during bugged matchmaking
Got at least 3 games before knowing the matchmaking and game was bugged today, just hit mythic so I need me record to remain my gameplay only please.
1 vote
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