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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9397 results found

  1. 10パック開封中フリーズして何も獲得できていない

    以前の報告フォームではなくなった為こちらに投稿しますがアバター10パック開封中フリーズして何も獲得できていません。

    1 vote

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  2. E-mote doesn't show up

    The 'Looking over glasses' E-mote isn't showing on my screen.
    I paid game gold for it.
    I want to use it.
    It's very cute.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  3. アプリがエラーを起こす

    アプリを立ち上げるとエラーが出てそこから進まない

    1 vote

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  4. Le mode Classement 2(le retour)

    Bonjour,

    serait il possible de connaître les raisons pour lesquelles depuis que je suis arrivé au rang Diamant en tant que F2P, je perd tous mes combats depuis 72 heures?

    Je m'explique:

    je suis arrivé à me isser juq'au rang diamant assez facilement avec un deck mais depuis je perd combat sur combat, au début je craoisais que du deck AGGRO donc j'ai décidé de prendre un deck aggro plus être plus en phase avec les adversaires que m'oppose le jeux sauf que cela n'a rien changé.

    En fait mes adversaires ont toujours la carte qu'il faut au bon moment…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Unable to cast spell from exile after aven interupter

    Aven interupter exiled day of judgement. Next turn I played day of judgement again for 2 and it was exiled again. I had 5 mana open but the game automatically skipped my two main phases.

    1 vote

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  6. 領界路の解放/Open the Omenpathsの用途限定マナを他の浮きマナより優先して支払うことができない

    一例として、
    語りの神、ビルギ/Birgi, God of Storytelling や 短気な教官、バヨ/Bayo, Irritable Instructorなどをコントロールしている状態で領界路の解放/Open the OmenpathsをキャストしてRRGGを発生させ、続けてウラブラスク/Urabraskをキャストした場合、生物の能力によって生成された浮きマナが優先して使用され、クリーチャーorエンチャント用途限定のマナが残されてしまう。

    1 vote

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  7. tokenized Sword of Vengeance fails to equip

    Twice I have seen a token copy of Sword of Vengeance fail to attach to a token creature after selecting to equip it. I don't think there's a reason it should fail.

    1 vote

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  8. GreError with 249 tokens

    I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.

    For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
    (It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)

    249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
    There's got to be a way to efficiently store that many tokens and counters, the game engine should be able…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Free vigilance

    Hey, Wizards has made it impossible to report players/matches within game so I’ve stumbled through multiple help and support pages, none providing what I was looking for. Now I’m here and i don’t even know if this is the right place but I need an Arena match examined in which my opponent attacked with free vigilance. They swung in with 3 of their 4 creatures, none with vigilance or untapping effects, and throughout combat none of them tapped down to attack yet I still took a butt load of damage which cost me the game. I searched tirelessly across their…

    1 vote

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  10. Account login

    Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808

    1 vote

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  11. Toph, the First Metalbender Bug

    When I earthbend creatures with Toph, the First Metalbender, while Urborg, Tomb of Yawgmoth or Yavimaya, Cradle of Growth are on the battlefield, they don't get the ability to tap for mana. This shouldn't be an issue caused by layers and instead seems like a bug.

    1 vote

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  12. Weird amount of gold given and draft joined without player input

    I closed the game earlier today and when I logged back in when I got home I received a reward of 300 gold, which I noticed was odd because as far as I know there’s no way to receive exactly 300 gold. Then I noticed that some of my gems were missing and as I was investigating I noticed that I had “started” a quick draft. The prompt is for me to resume drafting but I’m not clicking it for evidence. I have no idea how this occurred or why, it’s all very strange

    1 vote

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  13. firebending

    Ozai, the Phoenix King has indestructible and flying even though my opponent only has 3 mana floating. They attacked with it had 4 mana, next turn cast azula, had 1 ozai mana left and was able to tap 2 mana to give him flying and indestructible.

    1 vote

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  14. Watery Grasp bug on cat-owl

    Casted watery grasp on opponents cat-owl in Premium Draft Event.

    Next turn opp was able to attack with tapped Cat-Owl which triggered its ability to untapped itself.

    Shouldn’t watery grasp keep Cat-Owl tapped and unable to attack?

    1 vote

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  15. Game Win Not Counted in Standard Bo3

    Was just playing Standard Bo3 playing Jeskai Control vs. an Esper mill deck. I won the first game on my upkeep with the burn from Jeskai Revelation with zero cards in my library. Sideboarded and won game two as well, then the game sent us to sideboard again and we played a game three. I know I'm not misremembering because my sideboarded cards were already in my deck (like my two copies of negate) when it sent us back to the sideboard for the third game. I also double checked that I didn't lose the first game despite casting the…

    1 vote

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  16. I'm stuck in a game with ChineseDerek

    Hello, I'm stuck in a game with ChineseDerek, it's his turn, and it's been his turn for like 3 hours now, and it's not timing him out, I can't do anything. I don't want to concede. Can you kick us out of the session? It's stuck.

    1 vote

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  17. Deck builder glitch

    I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…

    1 vote

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  18. “Not enough disk space” Issue

    The app gives me an error that there is not enough disk space when there in fact is plenty of space. I have deleted/redownloaded, offloaded/redownloaded, turned off and on, deleted and then deleted another app and redownloaded, turned game mode on and off (iOS). This is a persistent issue that has been raised twice here on the feedback site and multiple times on Reddit over the past couple of years, and each time the people involved seem to just be permanently locked out of the app with no recourse. Emailing WOTC customer support yielded little more than boilerplate “have you…

    1 vote

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  19. Vengeful Bloodwitch not triggering when sacreficing creature tokens

    Reproduction Steps:
    1. Cast Vengeful Bloodwitch and Joo Dee, One of Many
    2. pass turn
    3. activate Joo Dee, making sure you sacrifice the created token, not the original card

    Expected Outcome:
    Vengeful Bloodwitch triggers

    Actually Outcome:
    No trigger

    Additional Context:
    Also happens with Dusk Rose Reliquary, but sacrificing creature cards works fine.

    1 vote

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    1 vote

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