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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23484 results found

  1. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    219 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    217 votes

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  3. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    214 votes

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  4. no sound

    as of the last update to arena (7/07/2022 ), I am losing sound while in a match. when I am at the main screen, the sound is fine. also, the sound is fine for anything else I use on the pc. I am running windows 8.1.

    210 votes

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    59 comments  ·  Gameplay  ·  Admin →
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  5. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    204 votes

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  6. Alchemy and Historic

    Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?

    203 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. game freeze

    playing theros sealed. game froze. claimed connectivity issues. I have gig internet. Cerberus pet still works. opponent just stopped playing. don't want to concede because it will count as a loss.

    203 votes

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  8. 202 votes

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    61 comments  ·  Events  ·  Admin →
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  9. 201 votes

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    70 comments  ·  Gameplay  ·  Admin →
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  10. Alchemy and historic

    Alchemy as a format isn’t an issue but the rebalanced cards is a huge issue for historic. You originally promised me that all my old standard cards would have a home in historic but now those same powerful cards might not even be playable in historic. I’m not asking you to remove this. Instead please add pioneer ASAP so my “paper” version from start date decks can still be played in an eternal format on arena

    200 votes

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  11. Alchemy

    Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…

    199 votes

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  12. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    198 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  13. my friend list is not working

    i see my friendlist dissapeared and also my name on the friendlist says username#12345 when i log out and then login my username corrects and says my id without the number... but if i close arena and reopen it it returns with the username#12345 name. and without my friends in any case

    198 votes

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  14. 195 votes

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  15. Bugs in spells that choose modes

    When playing a spell that chooses a mode, there is a problem that the choose mode is not known. It is normal if it is displayed in English, but there is a problem if it is displayed in Japanese.

    190 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. MTG Arena Linux Client

    Hello,

    I wanted to request / show interest in a Linux client for the game.
    The game can run through Wine in Linux though many workarounds, but it would be preferable if the game had an official Linux client (which theoretically shouldn't be too hard, given that it's a Unity game).

    189 votes

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  17. Add Alchemy as a separate thing

    Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.

    Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.

    There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.

    I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…

    188 votes

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  18. Do not add Alchemy to Historic!

    Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.

    187 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    182 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  20. Opponent stuck in timeout

    Opponent is not losing due to timeout.

    I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.

    178 votes

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    97 comments  ·  Gameplay  ·  Admin →
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