MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Casting Bug
Casting Frostcliff Siege doesn't allow either option to be selected
30 votes -
wingcrag seige selection bug
When selecting between jeskai or mardu the game will not allow you select which style you would like. The game forces you to stay in selection until you use all your timeouts and then defaults to the mardu selection. I'm going to guess this is a problem with all enchantments or mechanics like this.
30 votes -
companion
Whenever I load into a Brawl game, my companion doesn't show up, even though it is part of my decklist and the decklist adheres to the Companion rules.
30 votes -
Jump-In Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.
30 votes -
Frostcliff Seige
When I play frost cliff siege enchantment it doesn’t let me select Jeskai or Temur it just freezes up and you have to wait until the time runs out and then it automatically selects Jeskai for you.
29 votes -
BUG - Brawl: Decks with companions. Companion not available/appearing on playfield.
When launching a brawl game after today's update, Any Brawl deck or event deck where I use with a companion, the companion is not available for play. The card shows up at the starting splash screen for the game, and in the deckbuilder, but is not shown on the playfield. I have repeated it with multiple decks/companions.
I have reproduced the issue on both Windows and Android.
29 votes -
28 votes
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Marina Vendrell Activiated Ability Soft Lock
When activating Marina Vendrell's ability targeting a room enchantment the overlay pops up to select the Room to Lock/Unlock, however the "Lock" and "Unlock" text does not appear below the images. I am unable to select either room although mouse-over does enlarge the image. If I return to the battlefield view and back the text has appeared in addition to the images but I am still unable to select either option. The only exit is conceding the game.
28 votes -
Product suggestion
Thank you for the Historic Pauper Metagame Challenge, it made me install MTG Arena again, and enjoy playing some Magic! Because of that my suggestion is simple, bring Historic Pauper as its own constructed ranked format, do it the same way as you did ranked brawl or even quicker.
Thank you!
28 votes -
Jump in event failure
I am trying to play the Marvel Jump In event and it let me go in and pick the 2 halves of the deck and then kicked me out to the home screen. Every time I try and go back to the event it is just stuck as seen in the screen shot attached. It also doesn't let me change picks or drop the event. It is just stuck. Please help.
28 votes -
companion
Companion mechanic doesn't work in Comp Brawl - companion card doesn't appear in command zone as intended despite being present and legal in deckbuilder
27 votes -
Windcrag siege bug
Bug with windcrag siege card.... I cannot choose "mardu" or "jeskay ".
But Time let me lost the game because i cannot click the option.26 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again lat
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later
26 votes -
Error with June season rewards
I got hit by the rank reset bug at the beginning of the june season. Today I got a message in arena that I would get the full mythic rewards because of this. I clicked the claim button. 10 generic packs appeared (they were blue with a white arena logo but no set branding) and when I went to the packs tab of arena I clicked open 10 and a blank dialog box with one button labeled "OK" appeared. I clicked on OK and then I have no packs.
I am hoping that you can resend those rewards. It was…
25 votes -
Sieges dont work anymore
Sieges are broken won't allow you to select a mode youre just stuck in the selection screen.
24 votes -
companion
companions not working in competitive brawl after the update
24 votes -
Jump into Marvel Super Heroes event stops after two wins
Just here to report a day one event bug:
After two wins, the "Jump into Marvel Super Heroes" event is only allowing new buy-in, not continued play, even though the event description states "Keep playing until you reach 3 match losses". See screenshot.
24 votes -
End of Season "Reward" Twice. Result in De-rank
I logged in yesterday and saw my season reward package. My new rank for the start of the season was Silver 4. I played last night until gold. Today, I logged in and played until Gold 2 over lunch. At the end of the day, I logged in to play again and got a second season reward with blank packs and got de-ranked again to silver.
Can I go back to Gold 2 please?
24 votes -
Dude, where's my Companion?
Companions are not loading into Brawl matches. It shows them in the deck builder but cannot see them in game.
23 votes -
Season reset bug
I have logged in twice today. In the first one, I got the season rewards correctly, and when I logged for the second time, I got de-ranked again. From platinum, to silver, then to bronze, even after ranking to gold 2 on the first logging.
23 votes
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