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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Frozen screen on option select during Frostcliff siege after playing Genesis Ultimatum

    Frozen screen on option select during Frostcliff siege after playing Genesis Ultimatum. While playing a Brawl match i played the card Genesis Ultimatum and after selecting all five cards, one of which was FrostCliff Siege, the screen froze on selection which battle option for FrostCliff Siege. This locked the game out for me and would never let me click and option and would start the forfeit timer no matter what I did. This is definitely not the first time this has happened to me when trying to select options on any card played.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Barrensteppe Siege

    Hi, I was playing MTG Arena, and something bad occurs, I'm not being able to resolve Barrensteppe Siege, the two options are not able to select. The game don't crash, and is only allowed to wait till the time count comes to zero and the card resolve by itselft selecting the fisrt options always.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Davriel, Soul Broker - can't selecting any offers

    As of the last update, when activating Davriel, Soul Broker, I can't select any of the choices. They're unresponsive and I can't take any other actions to move the game forward. The only option to progress is to concede.

    19 votes

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  4. End of Season Rewards Not Being Received After Opening Packs

    Hello, today I received my Mythic rewards for the June ranked constructed bug that occurred earlier this month with 10 packs plus gold and two card sleeves. When I tried to open the 10 packs (generic blue covers with the logo), none of the packs displayed any cards. I'm seeing others on here having the same/similar issues. Was there another bug with the ranking system this month?

    19 votes

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  5. Season rank and reward not applied

    June Season ranks have stayed the same for July (Platinum and Silver) and no reward received

    19 votes

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    2 comments  ·  Events  ·  Admin →
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  6. Deck Filter Card Rarity Not Working

    When building a deck, I try to click the filter options for card rarity and when I try to click "OK" to apply the filter, nothing happens. It stays on the filter page. MacOS

    19 votes

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  7. unable to edit certain decks

    After the Marvel Super Heroes update i am unable to edit certain decks.
    this bug is on both PC and mobile but after going to decks clicking on edit arena just goes into an never ending loading screen that says "Waiting for the Server..."

    19 votes

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  8. Rank Bug

    It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to…

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  9. 18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Companions are missing

    Companions are missing, I play brawl

    Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.

    When you match it shows your commander and normally shows the companion too

    And when the match loads you only see the commander and normally you would see the commander and the companion

    I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed

    Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed, then i opened it again and i1m stuck on chosing the first pack, cant click on anything.

    18 votes

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    4 comments  ·  Events  ·  Admin →
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  12. Issue with Davriel

    Problem with the Davriel game on PC and iPhone. The image speaks for itself — Davriel's text no longer displays.

    18 votes

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  13. Incorrect/Early Season Awards

    I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please…

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Siege enchantments

    The siege's are not funstu9ning correctly I have lost multiple ranked games because of it I tried giving you log entries gor it but it wouldnt let me. Please fix this.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. SIEGE OF THE BARREN STEPPE

    When I play the card "Siege of the Barren Steppe" and try to select one of the two options, Mardu or Abazan, it doesn't allow me to select either. Thank you for your attention; I hope this problem can be resolved, as it has affected my games and caused me to lose several of them.

    17 votes

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  16. Binary Choice Enchantments nonfunctional after recent update

    Hollowmurk Siege for example, after the recent update, does not allow player to choose either choice when played. If switching to board view, both options light up, but neither is selectable and then when returning to normal view, both options disappear. Happened multiple times in different matches. Had an opponent drop when they played red/blue binary choice enchantment, assumed the same problem for them.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Ranked Rewards to compensate for last month's Ranked Rewards are also bugged

    I was affected by the rank reset bug last month, where my rank was immediately reset for July and I got some bugged rewards and had myself kicked down to Silver. I understand this was a widespread bug and that we were to get mythic rewards this month to compensate. I got a message notifying me that I was getting these rewards but then when I opened it was the same bugged stuff from the beginning of the season (including 10 packs with no cards). Also, my rank hasn't reset.

    17 votes

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    3 comments  ·  Events  ·  Admin →
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  18. Frostcliff siege selection bug

    Even since the hobbit update (on android at least), whenever I cast Frostcliff Siege I'm unable to select a mode. Initially both modes are shown but are un-selectable. If I toggle the view battlefield button, the options are shown again and have the blue selection ring around them but do not respond to taps. Toggling the view battlefield button again hides the options entirely. This leads to a timeout and I've now lost 3 ranked matches because of it.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Marina Vendrell and Room Bug

    I cannot open or lock rooms when playing with Marina Vendrell. This is similar to the siege issue that is being reported, and this is still not resolved.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. CARD MALFUNCTION

    BARRENSTEPPE SIEGE DOES NOT LET YOU CHOOSE BETWEEN THE TWO OPTIONS WHEN YOU PLAY THE CARD. I AM ON PC, TESTING THE DECK AGAINST THE BOT.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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