MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Keys to the house card broken
“Keys to the house” Card stuck on room selection.
16 votes -
option
After the newest update, it seems 'choose one' cards don't allow me to select an option in the browser. For example, when I cast 'Windcrag Siege', the browser pops up, but the options are not selectable. If I click 'show battlefield', instead of switching to the battlefield view as normal, the options remain on screen and change colour when I hover, but still aren't clickable. Back to browser, the problem persists. I'm not sure if this is happening for other 'choose one' cards. Screenshot attached.
16 votes -
Brawl, companion is unavaliable/isn't inthe companion zone.
simple problem, my deck has the companion and meets the requirments, but the companion isn't in the companion zone nor is it in the deck itself.
16 votes -
marvel jump in event
marvel jump in event not working- i chose one packet and now the screen is empty.
-i clicked my first packet
-i clicked my second packet
-i was sent back to main menu
-now i cannot play the event because this is what i see
very disappointed because i love jump in events! i save all my coins to play them and now i cant play and i wasted 1k :(16 votes -
Season Ranked Error Packs Did Not Open
When I clicked on the packs I received for the June season ending error, the game froze and I did not receive any cards.
16 votes -
Marvel JumpStart froze and I Can't Play
I chose one deck--Marvelous. I chose a second deck--Hawkeye, Bowslinger. Then instead of going to play, it sent me back to the home screen.
I went back in and resumed. I showed I had chosen Marvelous, but then said choose a second deck, but nothing appears. I can't click on anything to progress forward.
16 votes -
Earth's Mightiest Heroes Achievement Bug
I am writing to report an issue with the achievement tracking system on MTG Arena following the release of the Marvel Super Heroes set. The tracker for casting "Hero" spells is currently not processing or registering progression when playing eligible cards. I am playing strictly in the Ranked Standard format. In my recent matches, I have been manually casting multiple Legendary Creatures with the "Hero" subtype directly from my hand, paying their full mana costs. Despite meeting all criteria, the achievement counter remains completely stuck and does not track the progress. Specific cards that failed to progress the achievement in…
16 votes -
June season ended, dropped rank? Got 2 mystery packs that disappeared.
June season ended, dropped rank
Got 2 mystery packs that disappeared.16 votes -
Derank from platinum to silver because of an end season bug (season ended twice for me yesterday and today)
I play on mobile. The season just ended yesterday the 30th of may. I was in Diamond 1. So got reset to gold 1, as usual. Played some games got to Platinum 4.
Today I play a BO3 standard game, I win 2-1, when I win I only get one rank instead of 2. And when I got out of the match Arena tells me it is the end of the season, and gives me the en season reward screen, saying I was in Platinum 4 (which I was but only because the season already ended). So it gave me…16 votes -
Outdated client version
I get the outdated client version, but there are no updates available.
16 votes -
Breaking // Entering Card
the card Breaking // Entering got 6th place in a Pioneer challenge on July 26 and has made top 16 or top 32 several times since. when will it be craftable on Arena?
15 votes -
Hollowmurk Siege
I've had multiple instances where I cast Hollowmurk Siege and it doesn't let me select mode. Then my turn times out.
15 votes -
Windcrag siege bug causing game losses
When casting windcrag siege, I cannot do anything and then the game times me out. Before, when timed out, the game would auto-pick a mode. Now it's just going straight to game loss.
15 votes -
windcrag siege is not working...I am unable to choose an option when casting it
Windcrag Siege is not working. When I cast it, it is not allowing me to choose between the two effects.
15 votes -
Companion not works in the Brawl
I have companion- legal deck in Brawl.
when i enter the match companion not shows up in it.
Neither it appear in my command zone.
please.
fix it.15 votes -
Season reward June 2026
Got no season rewards end of June, now (July 1st) I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Also my Ranks didn't reset, which means i am 281 % Mythic right now, lol.15 votes -
Davriel, Soul Broker in Japanese Bug
When playing in Japanese, I could not see Davriel's offers and Davriel's conditions
15 votes -
Network Error Unable to join
Unable to join MTG Arena international day of play event. The phantom foundations draft will not allow me to join. Pop up reads network error Unable to join
15 votes -
Monthly Rewards June 2026
Today is June 1st 2026. Yesterday (May 31st, 2026) I got the notice that the season had ended and received appropriate rewards. My rank was lowered the expected two tiers.
Today I got another notice that the season had ended. My rank was lowered an additional two tiers. I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Please fix this immediately. It is extremely disappointing to have my rank, especially my limited rank that I had to spend significant amounts of gems, doubly lowered.
15 votes -
No update in app store
App asks for an update, yet there is no update available in the app store. IPhone 16
15 votes
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