MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10221 results found
-
Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
107 votes -
Re-add ratings and rank data to logs
The ratings and rank details have been in the logs for, a very very long time.
The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.
Many trackers rely on rank details to provide value to customers or as differentiators in general.
Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.
Change this back and give the community the…
105 votes -
Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
Note which platform you’re using (PC, Mac, Android, or iOS)PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencingas a result i was unable to pick…
105 votes -
Mastery Pass Rewards Not Received
I have not received rewards for the mastery pass
104 votes -
Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
104 votes -
unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
101 votes -
Daily Rewards
Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.
99 votes -
Additional loss in draft
Dear MTG Arena support,
I received an additional loss in a Premiere Draft.
Hope to receive further details.Matteo
98 votes -
Server connection
I can't connect to the game at all with this message :
" Connection Lost
You've lost your connection to the server"
But my internet connection is working perfectly fine as I can play other games.
97 votes -
Seal Product Codes Should Not Expire
I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.
97 votes -
Cant login
Cant login as it cannot authorize my login
96 votes -
daily quest timer reset but no new quest
My daily quest are not showing up when my timer hits 0 and then the timer starts over and there are still no quest available. Also it says I can have 3 daily quest active at once but I only get 1. Closed the game and restarted it thinking that might update my quests but they still were not there.
96 votes -
Card style button
So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.
95 votes -
Stuck waiting for opponent
Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".
-
UTC_Log - 02-13-2024 02.46.43.really.a.zip.log 2984 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
IMG_0581.png 2116 KB -
Log.log 15888 KB
93 votes -
-
Historic Pauper!
An Open Letter to WOTC and the MTG Arena team
Hello!
I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.
We are all looking forward to the next Historic Pauper event!
Cheers,
PlatypusJedi…
93 votes -
Scurry Oak infinite combo
I've been losing matches with Scurry Oak infinite squirrel combo, becasue my time ends even If I didn't interact with the priority of my opponent, On my turn, my time is also consumed with the combo of my opponent. Time of my opponent only should be consumed and not mine. Becasue on my turn I have a response to clean the board
92 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
92 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
92 votes -
Keep historic cards unchanged with alchemy
Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.
90 votes -
cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
86 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?