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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9338 results found

  1. Cards removed from Arena Direct card pool

    entered the modern horizons 3 arena direct this morning at 9am MST, I opened up the packs and was taking a look at the rares. After clicking to the next screen to build my deck, a few of the rares that it said I opened were not in the card pool.

    One of the rares that is missing is “Abstruse Appropriation” which I know I saw in the pack opening. (see attached screenshots to see it is not present in the card pool).

    Not sure how this one can be resolved, but I guess a refund of the event is…

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Timing of event closure not displaying

    Prior to the last month, Arena would provide warnings when limited time events would expire. Seeing no such warnings, I enrolled in a Final Fantasy premier draft today (10/7/25) thinking there was still significant time left in the event. However, the event closed before I could even create a deck out of my drafted cards. The only consolation I got was 50 gems and a pack which does not seem adequate.

    I would like to be refunded for the draft and the bug that prevented the ending of events from being displayed to be fixed.

    Thank you

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Kotis

    Kotis, The Fangkeeper ability to cast from exile is currently bugged (2025-09-17). In the last 3 matches I had I was able to attack my opponent at least 3-4 times and only one of them did the window open where I could see the cards that were exiled and if they qualified, cast them. The only visual I see, is an orange 'resolve' button and on the first instance, I just clicked it thinking it was a new way to see the exiled cards, but it did not. However, there is a workaround that I found. After hitting the opponent,…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Kotis The Fangkeeper

    Kotis The Fangkeepr’s ability doesn’t properly trigger after latest update on mobile. When dealing combat damage as required, X amount of spells are exiled as they should be. However, instead of pulling up the list of castable spells as the game should, it fools you with a fake resolve message. If you click resolve, you skip your turn without casting any of the free spells because it never shows the option. The only way around this is to IGNORE the resolve button and click on the opponent’s exile pile and manually cast spells from there. Emphasis on IGNORE THE RESOLVE…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Yargle dominaria achievement not working using foudnations skin Relentless rats

    Yargle dominaria achievement not working using foudnations skin Relentless rats

    11 votes

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  6. Edge of Eternities arena packs give gems for rares from Stellar sights even tho not all rare cards from stellar sights have been collected

    Edge of Eternities arena packs give gems in the random stellar sights bonus sheet slot at rare rarity, while not all rare cards from stellar sights have been collected (see screenshot: filter in collection has been set to rare from the Stellar Sights bonus sheet).

    11 votes

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  7. Tinybones, Stash Burgler text says any mana but cards require matching mana

    Tinybones card text says exiled cards with stash counters can be played from exile during my turn using any mana. This is not how it is working

    Play Tinybones
    Play Pilfer to choose a card for opponent to discard
    Discard card is exiled and appears for me to cast
    In this case the card had cost of 2W and 3 any mana
    I had 6 black mana untapped
    Trying to cast the exiled card brings up the message I need 2W and 3 any mana
    Expected: Any mana can be used to cast cards with stash counter from TinyBones, so…

    11 votes

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  8. Arena Anthology cards missing

    Some cards both of the Arena Anthology sets are missing in the collections tab as well as when trying to build a deck. The cards I've personally noticed that are missing are all of the signets as well as mother of runes. I don't know if there are any more.

    11 votes

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  9. Can’t Get Past Tutorial — Stacked Floating Cards

    5199-2969-2343-2490

    I CAN’T get past the training missions (on mobile or PC) bc the game starts to hang or losses board sync mid game. Everything.

    It almost always starts with one of my land mana cards floating above to board, full sized, after playing. It blocks everything below it.

    The opponent’s played creature and spell cards start freezing on the right side of the screen.

    Can’t continue the game at all after the stack of 3-4 cards. Grinds to a halt.

    What the ****. How do you guys have a game this buggy!?!

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. [PC/Steam] when Demonic pact is on the board it doesn't show correctly which modes have already been chosen in previous turns.

    PC/Steam] when Demonic pact is on the board it doesn't show correctly which modes have already been chosen in previous turns.

    11 votes

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  11. Renewal egg

    Renewal egg was empty when I opened it :'(

    Please shoot another one into my account if possible as I was excited for the ****** contents inside of that egg!

    I didn't think to take a screenshot as I thought maybe a newer player gets nothing...?

    11 votes

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  12. sideboard

    The game thinks 15 cards in the sideboard is more than 15 cards and makes the deck invalid (unable to save changes or create new deck with 15 cards in the sideboard).
    The format of the deck is: timeless.
    If i reduce the sideboard to just 7 cards (the maximum limit of BO1 sideboard) the issue doesn't happen. However I need all 15 slots as i play BO3.

    Consistency: 50% half of my deck have this bugs, the other half does not.

    The issue appeared after updating to the latest version on July 8.

    11 votes

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  13. Persistent petitioners and rats bug

    On arena cards like persistent petitioner that allow multiple copies of the card to be in deck aren't working properly and are making brawl decks invalid
    Noted at 4:41am on wed july 9 2025

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Lost connection

    When I open the Arena app on my mobile IOS device, I immediately get a connection lost message and the option to reconnect. When I reconnect or restart the app, the message returns immediately. Usually the app takes several seconds to load, but this error is immediate.

    11 votes

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  15. lost connection to server

    Lost Connection to Server. Internet is fine, app is up to date and still I cannot connect to the game. Log in details are correct and i can only check status (Which says it’s fine), reconnect (that never works) or log out which is pointless. Why is this happening?

    11 votes

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  16. lightwheel enhancements

    I was playing in a draft and was unable to cast Lightwheel Enhancements from my graveyard, despite being at max speed. the enchantment was put in my gy before I gained max speed. It impacted my game by preventing my deathtouch attackers from having vigilance, and being able to survive trades into the enemy board. Attatched log file from the game.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Games doesn't start

    Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. vincent's limit break

    Vincent's Limit Break not functioning properly. Opponent targeted my creature (Undercity Dire Rat) with removal spell, in response i cast Vincent's Limit break for the "Hellmasker tier" and it returned to the battlefied as a 2/2 instead of a 7/2.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Bug - Final Fantasy Full Art Basic Lands Not Showing In Store

    The full art basic lands for Final Fantasy aren't available in the store anymore after I used a jump in token. I think this is because some of the lands are in the packets, but if I had known this would happen, I would have just bought all the full art basic lands from the store first. Please fix this so that those bundles are available in the store again.

    11 votes

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    6 comments  ·  Store  ·  Admin →
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  20. Can't Buy Gems

    Can't buy gems. It is getting stuck when I select the amount I want to buy (750) and it tries to take me to the semi-external purchase part. Just stuck with black screen and "Waiting for the Server..." message with the orange twerly bar going. Notably the "Return to Arena" button hasn't fully loaded in and is greyed out and unclickable, so I can't play without restarting. Worse for you I cannot give you my money which is your real incentive to fix this.

    11 votes

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    0 comments  ·  Store  ·  Admin →
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