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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10250 results found

  1. sideboard

    Disconnecting and Reconnecting during a Bo3 match prevents you from moving cards in and out of sideboard. Can pretty much replicate this by quitting and reconnecting.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. MTG Arena Quick Draft Crashing

    MTG Arena freezing out specifically when I try to Quick Draft. Already purchased with gems. Occurring since yesterday's update

    12 votes

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  3. Crashing during loading initial scene phase

    After reinstall and updating system crashes during loading initial scene phase

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. You shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    I have this exact same deck in real life and NEVER have I ever been so consistently mana screwed in my entire life. Not to mention I have 2-8 mana cards and 2-7 mana cards in my entire deck, and the amount of time I get all four of those four cards in my opening hand is statistically IMPOSSIBLE! Oh and even if I do a mulligan I get at least on of those same 4 cards right off the bat. This would NEVER happen with a real shuffle.

    27 lands and I consistently get 2 in my opening hand…

    12 votes

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  6. FIX YOUR ALGORITHM

    I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.

    But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
    I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Arena skipping my priority.

    Opponent cast Leyline Binding targeting my Soul-Guide Lantern. After Leyline enters ability triggered and targeted my Lantern priority should have passed to me to activate its abilities as it was untapped. Arena instead passed priority.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. rigged rng

    How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
    Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Indestructible bug

    Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    12 votes

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  11. Insidious Roots is Bugged on MTGA

    Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. transformer sleeve

    Transformer sleeves do not complete their animation since the MKM update.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. My Light Card "Petrify" doesn't do what the card says it does.

    My light card Petrify doesn't do what it says it's supposed to do in game.

    The card text clearly states

    "Enchant Artifact or creature
    Enchanted Permanent can't attack or block ,
    and it's activated abilities can't be activated"

    When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.

    Why doesn't this card work like it says?

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Turn timer problems

    The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Fabrication Foundry Glitch

    Hi! I think Fabrication Foundry is still bugged. As you can see in the screenshot, I have 2W available, and a Tinkerer's Tote in the graveyard. However, the game would not permit me to sacrifice my Petrify-enchanted Adaptive Gemguard to return it. I may be missing something, but this seems like a possible glitch with Foundry. I don't expect reimbursement, but it would be great to get if possible. Thanks!

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Opponent timer ran out then game froze

    Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Running Timer Down Exploit

    Please add a timer for players who are abusing certain effects to make their turns last indefinitely or until they have ran out your timer so they can skip your turn. It's not fair that you can't even skip over responses if you have a spell that can be cast. It forces your timer to run down while the opponents just keeps tap/untap for 13 minutes - 42 minutes.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Timer vs infinite combo

    I just play game with monogreen land-creature life gain deck. I played infinite one turn combo deck. Oponent had more than 100 lives when i played the combo. The combo is based on activated abilities do its manual. Opponent didn't accept that s\he SAW one turn win combo and keep on playing. The timer pass my turn do i lose more than 10 rounds after i won. Čan you improve the timer or somehow automatize this this type of combos. Thx

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. One Ring Upkeep Trigger

    Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.

    Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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