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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3238 results found

  1. Forced Turn Skip

    On my first turn after I played my first land, I was not given an end turn button. The game roped me, then on my second turn, i drew a land I could have played, but the game did not let me, and force skipped my turn. Screenshot included

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Unable to select blockers when rejoining match after connection loss

    Experienced momentary network loss during opponent's attack phase. Game client would not reconnect despite network connection being reestablished. Exited game client and restarted. Game client returned to active match, but I was unable to declare any of my creatures as blockers. Clicking on them during 'declare blockers' phase had no effect. Only available action was to pass without blockers.

    2 votes

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  3. Preacher of the schism attack bug

    When attacking, preacher of the schism did not trigger. No counter effects such as Tishana's Tidebinder were on board, and the creature was not put into play tapped and attacking by an effect such as Ninjutsu. Unfortunately do not have steps to reproduce, or other items on board.

    PC / Steam

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Jump in packs with the wrong lands

    Playing Jump In event, chose orzhov packs ( Blighted + Bats), and yet I get Mountains and Rakdos dual land.

    2 votes

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  5. Booster not received

    In the Mastery Pass for Lorwyn the 4th reward should have been 3 Booster for Lorwn, but somehow I didn`t receive them. Instead I got 3 Boosters from an other pack.

    Is this a bug?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Arachnogenesis vs. Earthbend interaction

    Platform: macOS
    Format: 100-Card Brawl

    Description of Bug:
    I cast "Arachnogenesis" during the Declare Blockers step. The spell resolved and successfully created Spider tokens, but it FAILED to prevent combat damage from the opponent's non-Spider creatures.

    The opponent was attacking with "Ghalta, Primal Hunger" (modified by "The Earth Crystal" and "Blanchwood Armor") and "Toph, Earthbending Master".

    Rules Confirmation:
    - There were NO "Questing Beast" effects on the battlefield.
    - There were NO "Damage can't be prevented" spells (like Stomp/Bonecrusher Giant) in the Graveyard, Exile, or Adventure Zone.
    - The attackers were not Spiders.

    Suspected Cause:
    There appears to be a…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Performance Issue / Memory Leak when entering matches

    Performance Issue / Memory Leak when trying to play a match. Game gets so slow it becomes unplayable. This only started with ECL update.

    The only workaround is closing the game and re-opening it. Then, once rejoined in the game, it suddenly works perfectly with no issues.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Deck Validation Tray in deck builder not working

    Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).

    Playing the game in PC Steam.

    Already did game validation and it redownloaded the necessary files.

    Happens with all decks.

    2 votes

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  9. Memory leak

    After Lorwyn update sometimes my game freezes/crashed. This is also accompanied by freezing/crashing of other programs. For example, if my browser is turned on (I use the Yandex browser), then it logs me out from everywhere. I tried loading the PC with other programs/tests - everything was ok. So far I've only seen this problem when MTG Arena is active.

    windows event log - https://drive.google.com/file/d/1yFkENA2cBtsAyh3eVAK78_gh_BkzpNeD/view?usp=drive_link

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Deeproot Pilgrimage still not generating tokes properly when attacking

    More images of the issue. I will become a nuisance about this till it is fixed. In the first image I clearly tapped 3 non token merfolk yet only one token was generated. In the second image I tapped 7 non toke merfolk and again only one token was generated. This is a very crippling bug to my deck. Please put some priority on this issue!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. high prefect moracant and maralen fae ascendant

    when the blight trigger it locks the cards on the side of the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. wrong pack in mastery pass

    I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?

    2 votes

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  13. Mythos of Nethroi bug

    When playing Mythos of Nethroi after the new update, the game won't allow you to pay it's GW cost to destroy any nonland permanent. Instead, it only gives you the option to pay 2B when targeting a non-creature permanent, and gives you the option to pay with GW only when targetting creatures. I play on PC, and I have Log attached of my last game where I tried to use it on a planeswalker and it wouldn't give me the option.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Moonshadow Ability Not Functioning Correctly, limited to your permanents, opponents' permanents entering the grave DO NOT TRIGGER.

    Moonshadow Ability Not Functioning Correctly, limited to your permanents, opponents' permanents entering the grave DO NOT TRIGGER.

    Moonshadow's text explains that when a permanent enters a graveyard from ANYWHERE, remove a -1/-1 counter. This is only triggering when YOUR permanents enter the graveyard, not on opponents' creatures being destroyed/sacrificed/milled. This majorly impacts the card's power, and potentially changes the outcome of the game.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Mastery reward amounts incorrect

    When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.

    2 votes

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  16. Mastery Pass Level Boost UI Issue

    Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.

    Since this appears to be a UI error, is it possible to receive a refund for the gems spent?

    Thanks

    2 votes

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  17. Changeling retaining all creature types after losing abilities

    I played Flock Imposter, and then played Abigail, Eloquent First Year. Flock Imposter had the "changeling" ability greyed out but still said in the type line "Creature - Shapeshifter (All)" given that changeling is an ability it should have lost the "(All)" creature types. Unsure if its visual only or gameplay too.

    2 votes

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  18. Tedious monocolor matchmaking in Hitoric Play

    Last two months matchmaking in Historic Play is absolute pain. 90% of decks I am matched against are mono. I myself am iusing a wide variety of dual colored decks.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. レアワイルドカード

    1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。

    2 votes

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  20. Duplicate Discount not being applied in store

    When buying decks in the store, it is not recognizing the card i have in my collection even if it is the exact same card and set.

    2 votes

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MTG Arena Bugs & Product Suggestions

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