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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3240 results found

  1. Bug mana

    A starting town is supposed to enter untapped in turn 3 as you can see in the screenshot this is not what happened so it made me lose a turn and then the game.

    2 votes

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  2. 2 votes

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  3. pauper brawl matching against all decks

    I made a pauper brawl deck and the last 10 games I havent seen another pauper brawl deck matched against me, only atraxa and slivers and other cEDH meta staples. why is the matchmaking so broken? should I just concede immediately to every commander that isnt a pauper commander until 100 concedes later I get a match up that is equal?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. MTGA doesn't connects (connection lost error)

    I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.

    2 votes

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  5. Encumbered Reejerey not working with persist.

    Encumbered Reejerey enteres the board with -1,-1 counters. I got rid of those counters. later in the game when Reejerey was going to die, i targeted it with Rhys' Persist ability. Persist should return Reejerey to the board since Reejerey had no -1,-1 counters, but it didn't. Reejerey just went to the graveyard as if it didn't have persist. I think the "comes into play with -1,-1 counters" is causing a bug with how MTGA checks for those counters legality when it dies.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. The store is freezing up

    In the latest Android update, opening the store lags and freezes the game while loading the product images. The client must be restarted to recover.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  7. draft

    draft only count loss game,i winning 2games,but it still 0,so ******* insane

    2 votes

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  8. Not getting quest credit or rewards

    Matchmaking took a long time and showed some odd poems from the Listener. Then I played 3 matches, but only got Quest rewards for one of them. Black/blue spells didn't increment, and I didn't get gold/xp for wins.

    2 votes

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  9. Brigid, Doun's Mind

    I had in play the “Brigid, Doun's Mind” (transformed version of Brigid), when my turn started the trigger of main phase started immediate and did not gave me time to use its ability to generate mana, and that cost me that game.The main function of the creature is to generate mana and use it to pay the transform aswell, not having an automatic stop is a bad coding of the card.

    2 votes

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  10. just straight up got killed by autotapper

    as title. I let the autotapper cast vibrance for me. my lands in play are: steam vents, starting town x2, secluded courtyard and cavern of souls(both naming elemental), breeding pool x2, island. instead of tapping in a sane way, autotapper tapped starting town for a colored mana pip while I was at 1 life and just killed me instead. my best guess is it wanted to keep UU up for deceit in hand, but uh, it should probably not tap to lose you the game.

    2 votes

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  11. Bug/ user interface completely unusable on mtga mobile

    Started a premier lorwyn draft on mobile. Background was everything on the homepage piled into the centre which made it difficult to see what I was drafting, persisted even after restart. During gameplay same issue with everything piled into the centre of screen. Game unplayable.

    2 votes

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  12. mtg arena mobile not working after update

    mtg arena on mobile is dropping frames in various menus and then locking up when matches are found. started today after the most recent update. cant get into matches or view decks/packs.

    2 votes

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  13. Thunder Bond Vanguard

    This was lame I lost because it created two tokens out of nothing and there wasn't supposed to make any tokens I'm sending you the picture because even if he use the mob boss goblin they don't have a haste and the thing was attacking and haste and thunder Bond vanguard doesn't give you haste and create more creatures and it says that it created a where but they don't have the card that mobilizes none of their cards mobilize so how did it mobilize with two more make me lose I'm sending you the picture if this is a…

    2 votes

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  14. Main Menu Triggers "You're well on your way to becoming a great Planeswalker" dialog every time regardless of platform

    Each time I am brought to the main menu, it gives me that dialog that includes "You're well on your way to becoming a great Planeswalker". This occurs on Windows and on my Android phone. It is very annoying.

    2 votes

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  15. The draw algorithm can't be this bad

    Just another Premier draft where I go 0-3 where in each game I

    1. Go second every game
    2. Draw 3 of same land each turn for 3 draws in a 3 land deck
    3. Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
    4. Am forced to mulligan every game because I get all of the same land or 1 land or fewer.

    Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this…

    2 votes

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  16. Behold not able to target Changlings

    When trying to target a Firdoch Core when it was a creature, I was not able to behold a goblin

    2 votes

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  17. Behold doesn't target changlings

    When targeting the Firdoch Core as a creature I was not able to cast a creature for the behold cost.

    2 votes

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  18. Thief of Existence Effect Not Working

    Thief of Existence Effect Not Working
    I thought I was doing something wrong, but today my opponent tried to use my card against me and the effect didn't work either.

    2 votes

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  19. Unable to select enchantment

    I’m doing a premium draft and my opponent enchanted my green champion with bitter blossom. I then played the green changing that lets you destroy target artifact or enchantment, but it never let me select the enchantment and submit. I even tried getting out of the app and back in, but still had no luck.

    2 votes

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  20. issues with client functions while editing decks

    1. create any deck, choose format add between 1 or maximum amount of cards and save (optional but will lead to same issue). 2. Edit a deck (can be the one you just created or any other you already have). 3. click on deck's details. 4. click on change format. 5. Format options-list will appear behind deck stats. Im on PC (windows 11), but i have tried to change deck formats on mobile Iphone as well and have had the exact same issue. No matter how i try to edit decks, wether it's importing or cloning and then trying to edit…
    2 votes

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MTG Arena Bugs & Product Suggestions

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