MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9342 results found
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Not receiving stats in my email
Opted in for email stats
Enabled promotional emails
Never got my stats
It’s been three seasons7 votes -
Sunfall needs a ban from standard
The idea of a boardwipe that spawns an artifact that can turn into a creature is retardedly unbalanced. Especially as there are no additional costs for the trigger.
7 votes -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
7 votes -
non stop land draws
your game is buggy at best and horrible developers at worse.... the games follow a very easy pattern to follow you are throwing games.... first game even draws second game flooded third game no land repeat.... it is really sad
7 votes -
Black screen after loading initial scene
Mac Os Ventura 13.6.8 using Epic Games Launcher.
Goes to black screen after startup page saying "loading initial scene".
Have uninstalled and reinstalled Epic Games Launcher, including clearing caches etc.
Epic Games Launcher won't open in Safe Boot, not sure if that's connected7 votes -
Pre-Release Code Cards
Change back the Pre-release kits to allow for up to 5 submissions. I purchased 5 pre-release kits for Bloomburrow in anticipation of being able to both collect the cards physically and redeem the code cards for MTG Arena. For the last 3 sets (MKM, OTJ and MH3) i was able to redeem up to 5 pre-release code cards for those sets. It literally incentivized me to purchase more pre-release kits. And I did so for Bloomburrow expecting this as well. Well instead I got dupped. Didn't see any announcement about them changing this back or it being an error in…
7 votes -
Deck Validation Failed
I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.
7 votes -
Network Error
I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.
7 votes -
Product Suggestion
I got a product suggestion.
Stop all the stupid ******* endless loops.
It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
Fix your ******* algorithms.
Oh,and shuffle your **** once and awhile…
7 votes -
Product Suggestion
This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.
7 votes -
Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
7 votes -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it7 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
Deep Cavern Bat doesn’t give my card back.
Opponent’s bat captured my Chimil. I targeted their Raven Man with Get Lost, then their bat with another Get Lost. This sequence resulted in my Chimil being sent to the graveyard. No effects to make them lose their abilities were applied.
7 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
Game closes while playing ashiok
Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.
7 votes -
Red mono aggro should be quarantined at midweek magic events and free play.
Trying to play MTG for the first time in a long time at a weekly event and getting matched against red aggro 5 times in a row and being pushed one way.
Regardless of winning or losing, nothing is fun.
The percentage of red aggro is ruthlessly high due to the rewards, which reduces diversity and makes the game more boring.7 votes -
EVERY SINGLE TIME I play land tax, I get nothing but land.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen…
7 votes -
Shows me as Offline with no friends in friends list
Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.
7 votes
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