MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3195 results found
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Gems "you already own this item"
I am trying to purchase the $20 gems. It says "you already own this item". I have restarted, cleared cache of both arena and google play, restarted my phone, deleted the app and reinstalled. I am using a motorola edge plus 2023. Other purchase options still work, only the $20 option
1 vote -
enter
Since the update today (12/03/2026), I cannot enter the game in PC.
1 vote -
Cursor moving on its own on startup
Started up MTGA on PC this morning. As soon as the program opened, my cursor started moving on its own across the screen until it ends up on the left side. This happened immediately during the file confirmation after startup. I had to cancel out of MTGA via Steam because I wasn't able to control my cursor to exit the game. This is the first time this has happened since playing MTGA
1 vote -
Brawl Specialize Commander Alt Art
I purchased the boardless version of Gale, Conduit of the Arcane for my Brawl deck that he is a commander of. When building it I set the secondary color choice to red, and it puts the red specialization, Gale, Storm Conduit, as the commander, but it goes to the regular version and won't let me use the boardless version for some reason. In game play I start with the regular, non-boarderless version (or I guess I could just say boardered version) of Gale, Conduit of the Arcane in the command zone.
I'd just like to be able to use the…
1 vote -
My turns were friezed
Hello. My turns were frozen, I couldn't do anything, and my opponent made turn after move. His lands were tapped and Stockman, Mad Fly-entist trigger was on the stack all time, but he could play spells, the timer showed that his time was running out, not mine. But I just couldn't do anything. After that, i got this -> photo
1 vote -
Game not working after latest update
Playing on android, and since last update I simply can't start the game. It finishes "loading initial scene" and then instead of "waiting for the server" it's just a black screen
1 vote -
arcane signet
The "parallax cosmetic" of "Arcane Signet" is not appearing properly on the battlefield. The aspect ratio is squished so that the crystal ball appears more like a crystal egg on the battlefield.
1 vote -
MTG Arena does not hold priority
Opponent cast a board wipe, which killed 2 creature soulstone sanctuary. In response, i floated two mana from the soulstones. After the wipe, I was going to use the two floating plus 2 additional mana I had to activate a third land soulstone sanctuary into a creature however the client forwarded to my upkeep not allowing to activate my land's ability.
1 vote -
Mobile android game can't login
The android app doesn't login. It always shows a network error and never login.
1 vote -
Cards to Add to MTGA
To whom it may concern,
Currently on Arena, some modern decks are craftable and playable, with the option to test them in challenges against friends. Others are missing a card or two, sometimes cards that are in the arena but just aren't allowed to be collected.This message is an attempt to have those cards added/get an update on when they will be added, as it is incredibly helpful for testing the format. Below is the list of cards I am inquiring about. Thank you for your assistance!
Cards that are on Arena but not able to be collected:
Urza's…
1 vote -
Spanish Version Wildcard Menu
On the Spanish version of the game, when looking at your wildcards, the menu has inconsistent text. Where [X] is the number of the given card it says:
"[X] comunes" ([X] commons)
"[X] poco comunes" ([X] uncommons)
"[X] raros" ([X] rares)
and then it changes
"Miticos: [X]" (Mythics: [X])That is inconsistent and needs to be fixed. Either change the mythics to match the format of the others: "[X] miticos" or change all the others to "[Card Rarity]: [X]"
Thank you for reading!
1 vote -
evoke
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…1 vote -
Magic the gathering arena
I get store error when trying to purchase rare or mythic wildcards that says you've already purchased this item. I've tried everything all the way up to uninstall and reinstall.
1 vote -
Arena Rankings per deck!
It would be really cool/nice if we could choose to start a fresh arena ranking with a new or different deck than we have used in the past. I would love to see how different decks measure up in rankings against each other. Right now, all decks apply to the same ranking no matter what. So if I build a new deck (after testing it in play), I have to start in rankings right where my best deck is at. That takes away from several strategies and does not allow me to compare contrast decks and their proficiency etc, nor…
1 vote -
Guild Signets are Banned in Timeless for No Reason
The Ravnica guild signets are still flagged as banned in Timeless erroneously. There have been a number of updates to the client since I first noticed this issue weeks ago, but no fix. This seems to be something very simple, so please put it on the radar.
2026.57.20.4110.1247675
1 vote -
Ban Katara, Waterbending Master and Wash Away
Ban Katara, Waterbending Master in Historic Brawl. Playing against decks with her as the commander make for the absolute worst play experience.
While you're at it, ban Wash Away. This card has made playing the format miserable since its release. Magic has the potential to be so great, but with cards like this around the experience is drastically worse.
I appreciated Brawl getting attention with the bans last year. Let's continue to make it a better format.
1 vote -
draft
macbookair を使用して 2pic ドラフトをプレイ中、呪文を唱えようとしたところ、唱えた呪文がスタックし、解決できない状況となりました。その後、しばらく待っていると、砂時計が表示され、砂時計がなくなり、相手のターンになったようです。相手が何かアクションを行っているようですが、盤面の情報はこの画面で更新されず、唐突に虚空から脱出トンネルが墓地へ送られるような事象が発生いたしました。
その後、まともにプレイが続行できないため一度アプリを終了し、再度アプリを開いたところ、ゲームに敗北したことになっていました。
そこで、補填としてpic2ドラフトの参加費相当の補填をいただきたいです。
ログを添付しておきますのでご確認ください。よろしくお願いいたします1 vote -
Purchased pack not giving all cards
Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where…0 votes -
Cloud, Planet's Champion is not doing double strike despite being equipped (Brawl)
During brawl gameplay, on multiple occasions versus different opponents, Cloud, Planet's Champion didn't trigger double strike despite having one or more equipments attached. Not sure how to procede
1 vote -
orbs missing from tent mastery pass
I purchased the mastery pass and have only been receiving orbs from the free one. I should have received 8 by now but I’ve only gotten two.
1 vote
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