MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24733 results found
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"Disable Emotes" does NOT disable the Faerie Pet Animation
When playing with "Disable Emotes" turned on, if opponent has the floating faerie pet, that pet still has high-speed flickering wing animations that are very distracting, and possibly nausea-inducing. This is a potential issue with those prone to seizures.
1 vote -
Morph issue - revealed card in hand remains on the battlefield while morph creature is invisible, even after being unmorphed
Playing on mobile.
My opponent unmorphed a creature with the free cost if revealed a coloured card in their hand (in this case, Abzan Charm). I zoomed in on the card to read its effect, and in the meantime my opponent cast a face down creature. After zooming out, the Abzan Charm remained on the battlefield and the morphed creature was invisible.
Next turn, my opponent attacked with their creatures and the Abzan Charm represented the morphed creature. I attempted to target it on separate occasions using Swift Kick and Waterwhirl and was unable to do so. Even after my…1 vote -
Played cards become stacked and unplayable on mobile
On mobile, this happens where a card becomes part of a stack but is actually in my hand, I have usually tried to play the card and then it bugs and becomes a stack like this screenshot. It highlights like it is in my hand but I can't drag it in to play it from the stack on the right.
Definitely really annoying,
Thanks1 vote -
1 vote
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Product Suggestion
Exquisite blood is the most problematic card in the game by far, I play a lot of historic, I play against a lot of control decks, aggro decks, mill decks etc, some are more annoying then others but they still have some level of counterplay, losing against exquisite blood is the most infuriating thing I have ever endured in this game, mainly because of how often it happens, this card works with SO MANY other cards to create an instant otk that you can do nothing against, if IN THE TURN your opponent plays this card you do not have…
2 votes -
1 vote
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Kyodai
When Myrel, Shield of Argive attacks while i have kyodai, soul of kamigawa. I am unable to cast kyodai with flash after attack is declared by my opponent.
1 vote -
Redeem Code Failure: Code Already Redeemed
I recently started playing Arena again after a few years. I deleted my account a few years ago because I wasn't having fun anymore.
When I created my new account, I tried entering codes for free packs and sleeves. However, some of the codes didn't work. I got an error message that the code was already redeemed, but I didn't receive anything for it.
I only get the error message for codes that I redeemed on my old account, which uses the same email address as my current account. Is it possible that the system can't tell the difference between…
2 votes -
lost connection during draft
was during a premiere draft event. as the draft went to the 3rd pack.. my screen just said waiting on connection to server.. i could see some movement behind screen like draft was still going.. i close game and re-enter but missed several picks of draft. it auto drafted most of the 3 pack for me. ruining my draft.
2 votes -
Client has trouble starting up + game lags for no reason
Recently, the MTG Arena clients has trouble starting up. Upon startup, it loads for a while and then display an error: "Error retrieving data". If I'm lucky, I can startup the client after a few restarts, but then it lags terribly while I'm playing games, which sometimes causes me to use up timers and/or lose games altogether.
Effectively, the client behaves as if there were issues with my internet connection, yet I have no problems doing network-heavy activities like watching a stream. I really don't get why this is happening3 votes -
Shatter the oath bug
Played on iOS, drafted WOE premiere draft. Several turns in the match, I had several creatures on the battlefield, the opponent had a three creatures on the battlefield.
Casted Shatter The Oath, destroyed target opponent creature, however, it did not allow me to create a wicked role, it just skipped the part where I could select a creature and put wicked role token. There was no gameplay action that allowed me to target, just destroyed creature then went into next phase.
2 votes -
Up the Beanstalk does not recognize split cards mana values
Up the Beanstalk does not recognize split cards mana values
Up the Beanstalk is in play, I cast Depose//Deploy , Up the Beanstalk doesn't trigger. Mana value for split cards are combined. Either side cast is Mana value 6. In case anyone is new, this rule was made when decks were using kari zev's expertise to cast breaking//entering because split cards use to be considered 2 different CMCs at the time. Providing log and video2 votes -
Rowan's Grim Bargain says INTO YOUR rather than ON TOP OF when spell resolves
When resolving Rowan's Grim Bargain the instructions say INTO YOUR LIBRARY rather than ONTOP OF YOUR LIBRARY.
I followed the wording on the screen and it cost me the game. rather than putting the two lands into the library like described it instead put them on top of the library. card wording and instructions don't match.2 votes -
alway checking for active match
Log in to meet and get stuck at checking for active matches. Repeatedly reinstalling the game many times and cleaning the registry, changing the installation location, the BUG cannot be eliminated, and the PC client is completely unplayable now.
15 votes -
Atraxia's Skitterfang Lifelink
Used Atraxia's Skitterfang and activated Lifelink while "wearing" Prosthetic Injector artifact. Attacked and blocked by creature (2/2) with double strike and invulnerability. Lifelink did not heal properly (only healed 1 point instead of 2).
1 vote -
Full log of game actions
A full viewable or downloadable of all game actions or interactions. Some times an opponent will do something that is not obvious even when looking at the board state, it would be nice to view all these actions after a match.
1 vote -
Not random cards in pack?
Hello. I have bought a total of 3 packs with forgotten realms. In 2 out of 3 i got the exact same planeswalker. what are the odds for that? It makes me believe that there is something wrong with randomization of cards for at least that set
1 vote -
Fabrication Foundry ETB Bug
I used Fabrication Foundry's second ability to exile Master's Guide-Mural (5 mana) to get Unstable Glyphbridge (5 mana) from the graveyard back onto the battlefield. When it hit, it didn't trigger ETB effects and thus the board-wipe.
Normally, opponents creatures would've survived, but I specifically tried to get around this by blocking once to get the shields away. This should've caused their creatures to have no shield and thus die to the board wipe.
No cards to stop ETB effects or to give the shields back have been cast or are present.
Seems like this interaction is bugged and lost…
0 votes -
Runaway Steam-kin and Treasure Tokens
There is absolutely no situation where anyone would want to take the +1/+1 counters off of Runaway Steam-kin instead of using available treasure tokens and the UI needs to take this into account. Change the priority or add a confirmation.
1 vote -
Cannot select planeswalker
On iOS (iPhone 14 Pro Max) it’s impossible to select the opponents Planeswalker.
I expect cards which are able to attack a planeswalker to be used on them and not only on creatures.
1 vote
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