MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24516 results found
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Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
254 votes -
Missing Sideboard for Bo3
What happened to the sideboard?! How do I edit my sideboard to adapt to the new cards in the new set?
23 votes -
Sideboard not displaying / displaying incorrectly.
All decks, all formats, viewing previously built decks or creating new decks; the sideboard is not displaying correctly.
Examples: Shows "15 cards" in the subtitle of 'Sideboard'. Only displays 4 cards.
20 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
500 votes -
Side Deck not displaying/loading properly in Deck Builder
I'm unable to see my Side Decks in full, and thus can not edit them in the Deck Builder. They still show in full when playing Bo3 matches, but in the editor they show only a partial list at best and only one copy, even if there are multiple copies.
22 votes -
sideboard
With the release of Outlaws of Thunder Junction the sideboard is broken. Duplicate cards are not being shown when added to the deck. As you can see in the image there's 4 cards listed but two are only shown.
22 votes -
Game won’t load
The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.
46 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278420 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH27 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
373 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
31 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
453 votes -
not first card labeled as first
When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.
It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you could label 2nd, 3rd, and 4th when opening packs too!
Before this glitch, I would only carefully read the cards listed as first because they were new to my collection.... Not a major issue, but it was better before.
When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.
It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…
39 votes -
Quick draft Matchmaking issue (outlaws thunder junction post update)
My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
I waited for 10 mins and nothing fired.Info on my end:
I'm on android.
My Internet is working.
I have uninstalled and reinstalled MTGA.
I have closed and force stopped the app and still nothing.
And the matchmaking in the jumpin midweek magic works.So what's wrong with quick draft?
15 votes -
Dig Through Time Unable To Finish Resolving
Dig Through Time Cannot Resolve
When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
There was a small icon of exiled cards "disappearing" in the exiled zone before I quit, and I was unable to view the cards in exile, as clicking on the exile zone just showed me a blank slider screen, and I could not click on my graveyard to view it all before quitting Arena and rejoining.Dig Through Time Cannot Resolve
When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
There was a small icon of exiled cards "disappearing" in the exiled…19 votes -
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
1,860 votes -
Deck editor shows only 7 sideboard cards
The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.
16 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
22 votes -
Fabrication Foundry Not Legal not in Draft Pool
I picked Fabrication Foundry for my deck, but after the draft, the game would not let me use it. I would not have spent a pick on it and might have drafted a different deck otherwise. Please refund one draft token.
30 votes -
kylox's voltstriders ability sometimes doesn't work
When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.
I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same issue as the firts attack. I'm sorry but i don't have any screenshots but the logfile is attached.
I hope to hear from you,
Kind regards,Daniël Nijholt
When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.
I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…
17 votes
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