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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24230 results found

  1. Raptorの誤訳

    Hulking Raptorの訳が紙では「巨体の猛竜」となっているが、アリーナでは「巨体の猛禽」と違っている。

    Raptorは猛竜と猛禽の二つの訳が並立しているが、猛禽は鳥であるし
    ドラゴンや恐竜は紙の「巨体の猛竜」が正しいはずなので、訂正をお願いします。
    よく使うカードなので宜しく!

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  2. 舐め過ぎ

    運営はこれほど露骨に手札操作しておいてプレイヤーが気づかないとでも思っているのか?

    1 vote

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  3. Froze During Random Best-Of-1 Match

    I left it for about half an hour when it froze on this screen/board state. Nothing worked, conceding didn't change anything either.

    1 vote

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  4. Asked to progress to turn when no plays available

    "My turn" button displayed even at times no action is available.

    1 vote

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  5. 勝敗

    勝因
    土地がバランス良く手札に来た

    敗因
    土地が異常なバランスで手札に来た
    後攻だった

    要するに運ゲー
    運営が課金者を勝たせるために操作してるので実質運ゲーですらない。
    手札交換カードを入れていても手札に来ないから
    運営に課金で媚びるか動画配信で媚びるかしないとまともなバランスで手札が配分されることはまずない。
    全ては運営の掌の上
    つまりクソゲー。

    1 vote

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  6. Performance Issues when HDR Enabled

    Just in the past two days, there has been noticeable performance degradation. The UI is very choppy and twitchy. I have updated my Nvidia drivers just yesterday and have tested other games. I have not been able to reproduce this issue anywhere else but MTG Arena.

    1 vote

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  7. Discover

    When opponent play discover card (Geological Appraiser)and he choose put it in hands,the opponent hands are rebealed(at least in graphic I don't know it is correct information).After that it happened, graphic is uncorrect, such that how many hands opponent have,what card opponent play (it looks land card but they have keyword icon)
    I'm so sorry tgere is no logfiles because i played smartphone.
    Sincerely

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Creature returned to hand instead of graveyard when destroyed

    I paid into a Quick Draft Domonaria United.

    turn 3 or so****

    He had a tapped knight of dusk's shadow. (has not played any other cards besides basic lands)

    I used a Runic Shot with the kicker to destroy his creature.

    On top of the stack he uses a Bite Down, targeting his Knight and my Phyrexian Vivisector. My PV dies and I use my multiple scry abilities.

    Next thing I know I see a revealed Knight in his hand! A solo Bite Down in his graveyard, nothing on his board besides basic lands.

    I'm not saying this is what…

    1 vote

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  9. Infinite Healing/Damage/Carddraw combo

    Well, just lost a battle to a pretty nice/weird exploit deck combo. My opponend had: Gwenna eyes of gaea, Halo fountain and queza, augur of agonies on the field. for preparation he made the halo fountain to an artifact creature, which can be done in many ways. after that all he had to do was tap gwenna, get 2 mana, tap halo fountain for the second ability (untap 2 creatures, draw a card, cost: 2 mana), which he used to untap gwenna and the halo fountain. rinse and repeat and you have an infinite carddraw. with queza on the field,…

    4 votes

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  10. the ranked draft disappeared

    I was trying to make a ranked draft wilds of eldraine, I drafted my deck, I create my deck and then appeared the message "unable to build the deck, please try again". I pushed ok button but nothing changed: the same problem appeared. then I went out and came back and the draft was no longer there, and for the money spent was the same (they are no longer there). In "events" the possibility to make a ranked draft was gone. I tried to go out and come back but nothing changed. My account is Onafets#54300.

    2 votes

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  11. Priority not given

    After casting curse of the werefox, the second ability triggers to make the two creatures combat.
    Opponent cast a spell.
    I let the opponent spell resolve (leaving the trigger of curse of the werefox still on the stack), with the intention to activate an ability as well after his spell but before the trigger of curse of the werefox resolve.
    However, the game then decide to resolve the trigger without giving me priority again.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Coppercoat Vanguard

    I am trying to add 4x of Coppercoat Vanguard to my explorer deck and it only allows me to add 2x .. if you check in the picture the plus sign to add more copies is not available

    1 vote

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  13. On the play/draw

    I find very disappointing the algoritm that makes aggro players be on the play way more often than the rest of us.
    Over the last 18 games I was on the play 3 times and this is happening way too often
    If I had to estimate the chances to start second they'd be around 65-70%.
    So I'm sure this is something that the developer wants for some reasons but I'm here to ask... Why?
    Just a random rant, I know

    1 vote

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  14. Scute draw

    Scute swarm with prosperous innkeeper takes to long to run through it's process if I get to many tokens and get a prompt saying to take another action or it will end in a draw and then end up getting a draw bc I can't do anything while the actions are happening

    2 votes

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  15. Auto tapper elects to pay last life point

    When I had only 1 life point left, the auto tapper elected to use my pain land over the treasures I had, killing me on the spot.
    I understand that understanding the board state is hard for the algorithm, but it shouldn't be able to kill you (i know by rule I am allowed to pay my last life point, but if I want to take the honorable way out I would click the land itself).

    Please add a check that the life paid would not result in the player losing the game. (In Phyrexian unlife etc cases the player…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Connection Issue 19/09

    19/09 Arena crashed (PC, Stable internet connection, nothing else running) mid draft causing the auto draft function to poorly select a deck.

    I played one game with it last night and have returned today 20/09 12:12 to continue. As I returned to my game I can see premium draft is no longer available. So not only have you taken my gems (1500) and wasted my time, the opion is no longer unavailable. I now dont have the gems to play quick draft and I'm really dissappointed.

    I would like a refund of 3000 gems to compensate me for my inconvenience…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. Mastery card preview bug

    1 - just log into the game and open Wilds of Eldraine Mastery
    2 - PC
    3 - on lvl 35 of Mastery with pass shows green card in preview but black card when you point to it

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  18. HI-TAN#42214

    クイック・ドラフト7勝したのに6勝と表記され6勝の賞品しか獲得しなかった。7勝記念に写真を撮っていたので間違いないです。

    1 vote

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  19. Booted from game

    I passed to my opponent. he didn't do any thing, the game kinda slowed down like it was working on something and then I just went back to the draft menu. I couldnt rejoin a game and when I re opened my game, it said I lost it.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. Timers not working

    Timers are not working and people are taking advantage of it when they are going to lose. They just do nothing and wait for you to leave as they will not run out of timeouts as the first one never expires.

    2 votes

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